In Their Element has been fantastic for our dog. They are reliable, communicative, and…read moreaccommodating. Our walker Kamala is kind and our pup clear enjoys his hikes with her and the pack.

Really great service provider! Very communicative, flexible, reliable, reasonable, and, most…read moreimportantly, so wonderful to our goofy pooch! Highly recommend!

Alma sounds great; unfortunately I wouldn't know because though my appointment was with her I got…read more"Carlos" instead. This was my first visit with my new puppy, but the guy was inarticulate, nothing was explained to me, I should have walked out the door. A limited puppy intro service ended up taking 2 hours and I am not happy with the result which is not what I expected, because frankly I had no idea what to expect. Not coming back.

I'd like to put in a review for Leading the Pack. I have two older schnauzers who were in real need…read moreof a grooming. Normally I do it myself but I was in the middle of moving. They were matted and the groomer, Alma, assess them ahead and let me know that they were going to have to be quite short. What I didn't know was that Alma assess their skin and gave them exceptional care with her understanding of dry skin. When I pick them up their coat was soft and I could tell that a lot of their skin issues were no longer causing them problems. She had taken great care to give them what she called a mud bath which helped their dry, itchy skin. I highly recommend giving this grooming Business a try. They are hard-working and they do know what they're doing.

Great initial visit. Was able to ask questions to ensure my guy stays healthy for a long time. Very…read morecaring and adaptive to the animal (my pup has a lot of energy) ensuring the animal is comfortable and well treated. I wish my doctor's office exhibited the level of care they provided. Front desk could be better. In my multiple experiences with them, it's felt more like checking boxes than providing customer service (over phone and in office). Won't get into the nitty gritty (because all other staff was great) but I was able to notice differential service between me and other owners. Everyone should be treated with equal respect and care, would not want this to be mistaken as bias. My pup had such a good time, I dont think he will associate the vet with something to be scared of. Considering my pups story, this speaks volumes of the dedicated staff and the environment they cultivated

Extremely rude staff. Doctors are great. But the reception definitely needs improving and people…read morewho are actually happy to work there. I'm constantly dealing with shortness and rudeness with the help desk.

Cat is AMAZING!!!!!!! One of the most thoughtful and skilled pros I have come across period (and I…read moream fellow Dog Walker/Sitter Pro). She is so pure of heart and so authentic and honest and trustworthy. She also has soooo much talent when it comes to managing Big Big Doggos with hearts of Gold. I am grateful to have her in my network of dog pro friends. Her quality of service is absolutely unmatched. She has so much patience----she even goes thru an intricate multiple step greeting/pick up process with each dog to slow them down and work on their over stimulation/joy at pick up etc. I am tickled to observe her flourish and grow with every passing year. If you are lucky enough to call Cat/RedWood Trails your dog walker you are in Great hands.

Saw Cat at Point Isabel with a group of dogs. Cat was in-charge and all the dogs in her group…read morefollowed Cat. Cat knows her stuff... My Rotty got along with all of Cat's dogs...

Love this place! Really great option for inexpensive vet care! Everyone there is friendly, helpful…read moreand welcoming! Also, amazing selection of food, toys and treats!!

This place is amazing, low prices, wonderful and compassionate staff. Veterinary resources. Has it…read moreall!

Tao has been coming to take care of our 17 year old Zoe for several years. She is prompt, thorough,…read moreand has a way with our cat.

I do not recommend this woman. She used human toenail clippers (!!) instead of pet nail clippers…read more She did not listen to me when I asked her to stop what she was doing when my cat was visibly distressed. We were willing to pay someone to trim our cats' nails so that a "professional" could do it, but she ordered me to scruff and hold the cats, defeating the purpose of paying someone else. Finally, she lifted our adult cats by the scruff of the neck, which should never be done! Adult cats' bodies are too heavy for this - it can be painful/harmful. We will pay more to take the cats to the vet for nail trims going forward, so that they treated safely and efficiently.

Today was our first time at Spago! We were looking for a new groomer since I noticed how terrified…read moreshe was shaking to go to the last place. Right when we walked in, the little store front felt very spacious and cozy. I looked to the back, I noticed there was a lot of space for the dogs. I LOVED that my dog was NOT caged up until it was her time to be groomed. And I picked her up right when she was done. Miki was very kind and patient. I also appreciate the different options for payment. Looking forward to our second visit. I think my dog will be excited not shaking scared for her future spa days.

Miki and her team are great. We have been customers for 3 years. Our mini bernedoodle, Hopper, is…read morealways taken care of. Many thanks!

I am super happy with this place!!! My toy poodle Curry is really nervous around groomers due to…read morebad experiences and gets really anxious, but she was doing great after her appointment with Heather!! Heather gave me really good instructions and commentary on how to prepare Curry for a grooming appointment so that she wouldn't be nervous or in pain and was super accommodating and patient with her. The cut is so cute and exactly what I wanted!! Love this place, will definitely come here for future hair cuts :-))

This is a positive review for Heather.  She was very knowledgeable and helpful. She also showed…read moregood character. I had reached out to Heather seeking advice on how to help a stray cat "Miss Kitty".  Miss Kitty comes around 2x a day for food in my backyard. She is a very pretty kitty with medium length black hair who seems to have some matting issues. Miss Kitty is very skittish but I have been slowly building trust with her these past few weeks. So can now pet her. Given she has been outdoors she is not used to being brushed and gets scared when she sees it. I contacted Heather seeking advice for how to best help the cat with her coat. Heather very generously spent 30+ mins talking with me.  We covered all sorts of topics. Including ways to desensitize the cat to brushing, which sort of brush/comb to use, and how to make sure it's also paired with a positive reward (like a treat). HEather also explained that I should first get her used to me brushing/combing her where there are no tangles, just so that cat can get used to the experience. Then as I build comfort with cat, gradually work my way over to the tangles to gently work on them.   She also gave her take suggesting that maybe this was winter undercoat growing out with some tangles. Versus extreme matting that was pulling the skin and causing pain to the cat. Which was a huge relief in itself! We also spoke about the pros/cons of shaving her. She explained it would definitely give her a fresh start for the coat. However, Heather voiced that if it was done now (April) she worried the cat would get cold outside.  So suggested if it was done, either to wait until warmer months or until the cat maybe was more socialized and willing to live indoors afterwards. We also spoke about if eventually the cat was shaved that would also be a good time to bathe her, which type of soap to use, etc. We also spoke about if I did ever get her socialized to that point, how we could make any future appt less stressful for the cat. During the conversation Heather also spoke with me about not rushing things, given strays have a lot of trust issues. So Heather understood how fragile the budding bond is with this cat. (She mentioned her mother in law did feral cat rescue, so was familiar with how to work with these types of cats who generally are not used to human interactions.) If Heather was as different type of person and greedy - she would have just wanted me to bring the cat in for an appt immediately or tried to sell me a bunch of products.  But she really seemed to care about the cat's well being which I really appreciated.  There was zero attempt to sell me on anything which these days is very rare. Heather also declined my offer to pay her for the phone consultation, saying she was happy just to help. Again very rare! If you want someone who is a knowledgeable and experienced groomer, genuinely cares about the animal's well being, and is a wonderful human being to boot - you will be in good hands with Heather.

We love Red Rover. They are super flexible and we can generally add days last minute which helps…read morewith our work travel schedule. Our dog goes with them for the social time and always comes home happy and exhausted. On rainy or muddy days he's returned clean and toweled. He's always super happy to hear them at the door. Highly recommend!

My precious muppet baby was SUCH a timid Quarantine pup before starting her pack walks with Red…read moreRover. She jumped at cars, she jumped at trucks, she would never engage assertively with any dog bigger than her, and cars weren't her jam. Well! No longer. Every time we go outside she jumps into the copilot seat ready to take on an adventure. Yesterday she approached a large German Shepherd at the dog park without any trepidation and appropriately picked up on social cues with the Shepherd's twin titan came over to check the scene out as well. She walks much better (definitely not perfect!) on leash than before which helps my anxiety and her safety. Overall l, Red Rover has been an important and necessary investment in her socialization in these pandemic bubble times. Cant say enough positive things about Del the walker and Jeremy. Thanks!!

great massage! easy to schedule and very kind. have been going since she was on san pablo in…read moreberkeley. can't recommend her enough!

I have been Yoko's client for more than 4 years, initially at her Berkeley location and now in…read moreOakland, so this review is long overdue. She has the most intuitive and healing touch and is my favorite massage therapist. Yoko clearly takes the time to listen to my requests, but the best part is she's is able to discern what I need without me having to tell her. Sometimes I have no idea how much work I need until she's already on it. As a fitness instructor, my job can be hard on my body, so maintenance is key. After Yoko's massages, I not only feel blissfully relaxed but I also know that she has worked out kinks in my muscles to achieve better alignment and overall body function. During both of my pregnancies, Yoko routinely gave me prenatal massages. I have been to prenatal massages by other practitioners that were acceptable/passable. However, Yoko applied the perfect amount of pressure in the exact right spots to make me melt. I saw her every 2-4 weeks at points during my pregnancies but wish I had boundless financial resources to see her even more frequently. Now that my second child is a few months old, I continue to rely on and put all of my trust in Yoko to help relieve intense muscle tension that I'm sure all mothers of little ones experience. Scheduling appointments with Yoko is quick and easy. I always receive an email reminder, which saves directly into my Gmail calendar. That's a plus! Her Oakland studio is warm and inviting, to match her personality. Yoko is an absolute gem!