I liked this place for quite some time. Now I am so frustrated with it i will not be returning. I…read moregot the same three items on three separate occasions. The price was slightly different from the first to the second. Just a dollar and some change. On the third the price wnt up 12 dollars. I was told the "deal" didn't apply to this particular item. When it had just the day before, twice. Needless to say depending on who you have cashing you out is what kind of a price you have when it is said and done. Very unprofessional when I asked what had changed. "I was told this" was about the best explanation I got in return. Frustrated is an understatement. Negative 5 stars. Lost this customer for sure.

i used to love this store for the service as well as the product, i only shop for vapes. the most…read morerecent visits tho, i've had a lot of issues. i bought a defective vape, an employee tried it n agreed that it was disgusting, no issue replacing it but the replacement was the same. i couldn't go back so i contacted them and she told me to come back to get a new one as long as it is defected like i say. changed it out again, finally no problem with the vape. i apologized for being a pain but i feel if i'm paying for something then it should be close to perfect. i go back today to see the same two ladies from the previous issue. looking to get a new one, before i completed the purchase i made sure that if it was defective there would be no issue with me getting a replacement. and of course it was. the button on the bottom was stuck n could only turn on in pulse mode, the hit was very weak and it had little to no flavor. but instead of giving me a replacement the older lady denied me of the flavor i paid for, told me i would have to try a new flavor. no why would i get something that i don't want with MY money?? she started going back and forth with me about it. then she told me that if it didn't taste bad to the other girl that i couldn't get it replaced. the younger girl said it tasted fine. so i hit again n said no its nasty, i even took a big hit to show how little smoke comes out and as someone who has gotten this flavor ONLY for two years, im sure i'm the only person who would know how its supposed to taste. as i'm starting to get irritated she's still going back and forth with me and told me that the four other people who get the same as me never have an issue and that if i wanted the same flavor i would have to pay for it. so i politely asked for my refund cause this has gone on for too long and i hate to be a difficult customer. i paid with card but she gave me cash (didn't give me the "card fee") and i left. i understand following rules and doing your job but if i was trying to scam for a vape of all things, why would i "lie" n say a "good vape" is nasty. that jus doesn't make sense. wasted my whole lunch break trying to get a vape and ended up not even leaving with one. shame what people do to a customer that literally comes every week to spend their money.

This location makes me wish there was a 0 star option. I already don't like the company as they…read moretend to lose loyalty points and fail to find them but the hefty guy with glasses somehow managed to make my visit even worse. Can someone, anyone please open a vape store around here?

I truly was ready to give up cigarettes and a dear friend recommended Create A Cig here in Waco..as…read morevaping was a whole new journey, I took her advice.. DEVON took care if me..he was patient, honest and really took the time to make sure I got what I needed..he listened.. he was not looking to sell me the most $$ vape, but something of good quality and ease of maintenance and use..took time to explain coils, nicotine, watts, etc..3 days no cigs!! And a vape I love!! Thank you DEVON!!!

Excellent vape shop. I'm back home visiting with my family, and my mod needs a new pod. They didn't…read morehave Caliburn pods, but put me into a nice Smok Novo 2 (which I now prefer) and some tasty Lazer Wolf Neon. Great prices, and super service. Thank you very much!

Best vape shop in town! The workers are always incredibly helpful and patient (I'm very picky with…read moremy juices). Sometimes they have cute dogs in the shop and you get to pet them which is an added bonus if you're a dog person like me. They have a great assortment of juices unlike most vape shops.

Have been coming to this location since they first opened, they never disappoint! Great selection…read moreand best pricing by far in waco.

deleted my review and posting a new one. I bought a vape yesterday before work and it tasted…read moreslightly burnt, but since it was a new flavor i didn't know if it was the taste or a defective vape. the vape kept hitting on its own afterwards and the taste kept getting worse. Today i called to see if i can get it replaced or AT MINIMUM get a sale but nothing happened. I asked if I can get a 10% discount for leaving a review and I was accused of being the dude that kept leaving reviews and deleting them when i was the only person who left a review AND KEPT IT on this page till now.

We just had the best customer service at this Waco location. Monique helped us with supplies. She…read morewas knowledgeable,personable, and such care was given to us to help get my husband measured and fitted. And the location was neat , clean and had a lovely fragrance. The cubbies were each decorated. Such a pleasant experience for us seniors.

Got a res mini today and was taken care of by Andre Battles. His customer service was outstanding…read moreand helped me with the new machine and even answered questions about my regular c pap machine. I will now be buying all my supplies from BritKare and dropping American Home Patient.

This place has always been helpful. They go above and beyond for customers. You can't expect better…read moreservice from a vape/smoke shop. I highly recommend dropping in if you need a vape, I can't speak to the rest of the products they have. The prices are on par for most places. I can't say enough good things about this place.

I had gone to another medical device place and ordered what I needed after a week I called and the…read moreperson couldn't give me any information where my order was at. So I called my doctor and they suggested here. I really was comfortable about this store when I arrived. I needed constriction stockings. The lady took measurements and I was able to get a set today for my trip and she ordered another pair. She showed me a chair that might assist me a great deal. They have quite a bit of equipment here including lift assist chairs and walker assist and shower devices etc. shopping here was frankly a pleasure. They even had a private area where I could try my constriction stocking on. They called promptly when my other set of stockings arrived.

Nicest people you could ever hope to meet. I talked to/met three people there and all went above…read moreand beyond to help me out. I needed a piece of equipment asap that no one else would help me with. Mid-Equip not only helped me, but located the equipment and had it delivered to my house and set up within an hour and a half. And we're totally nice about it. Yes, go to Med-Equip for all your needs !!!

e extremely grateful for your excellent service. We recommend visiting your store to experience the…read moreunique and distinctive perfumes