We downsized from a five bedroom house to a three-bedroom condo after 15 years of marriage. I then…read moregot very sick and could not do much. 3 years went by and you can only imagine the chaos! Amy gave me back my life. No more going to the store and buying something that I knew I already owned but couldn't find. No more frustration when trying to make a meal or find something to wear. It was very satisfying to remove all of the junk I didn't really need to move in the first place. When Amy says, "order is restored" , order is restored. We began working together 3 days a week 4 hours per day and continue to work for several months as my health permitted. When we made plans and I couldn't meet the commitment because of my health, Amy was always gracious about rescheduling. I cannot recommend her enough. We started small because I was rather overwhelmed, but it worked out so well. She even worked her magic on my refrigerator. The approximate cost of service provided is an hourly cost.

From the owner: At Order is Restored, we specialize in organizing for ADHD…read moreand understand that out of sight is out of mind. Organization reduces stress, saves time, and clears the mind. Other specialties include move in, move out, and home staging services. We help you pare down what you own before the move and simplify your decor for showings. We pack categories of like items together to streamline the process and inventory everything. We can store things off site or do some pre-packing and store in the basement. We also offer errands, unpacking and decorating post move.

Our move from St. Louis to Ypsilanti, MI in August 2025 was a mixed bag. Hard to say if I would…read morerecommend them. We did 90% of the packing ourselves. The positives include: 1. A thorough review of the contents to be moved versus the cursory review by competitors. 2.A competitive price. 3.Our things were moved in dedicated trucks and not mixed in with other people's stuff. 4. Honestly about damages: a table literally fell apart during packing and the crew pointed it out to me rather than concealing it. 5. No high pressure sales tactics. 6. The guys were patient with my wife repositioning furniture at the destination. 7. Nothing was broken although we had quite a few minor dings in furniture. 8. Crews showed up on time at both ends of the trip. Negatives include: 1.No formal acknowledgement of payment. They were almost offensively anxious to get the final payment even though the third and final truck had not arrived. 2. Loss of focus at the end of the day: We did a walkthrough at the end of the loading process. Every time we found something that needed to go into the truck, the guy leading the walkthrough took it out, chatted with the guys on the truck, and then we would lose our place. This resulted in a few things being left behind. At delivery, the guys took down a door to get furniture into the basement but never put it up again. They also left a moving blanket and personal items belonging to one of the guys. The items were eventually restored to their owner. 3. Not mentioning messes or problems. After the truck left I found that one of our toilets was plugged with toilet paper, paper towels, and human waste from someone that was apparently ill. Fortunately, I found the problem and was able to unplug the toilet and clean things up so this mess was not left for our cleaning crew. I think I would have responded calmly to this if I had been told about it. I can appreciate that it would have been embarrassing to report this to me. I'm human too.

The movers did a decent job, until the end. We have a fairly heavy sideboard, which the movers had…read morewrapped and offloaded from the truck into the garage. It was going into our dining room, and they were saving it for last. As I was moving a couple of rugs and clearing a spot in the dining room, I heard the truck pulling away. I went outside, and they had unwrapped the sideboard and just left it in the garage. They didn't tell me they were leaving, they didn't have me check anything, and they didn't have me sign off that the job was complete. They just decided that they were done and left the sideboard in the garage. I texted the company, and they said that they could come out the following week to move the sideboard into the house. They said any day that works for me was fine. So, I let them know the best day for us. Of course, they did not show up, and they have not responded to me since.

Office stall was very helpful. Unfortunately, I didn't realize every drawer had to be emptied…read moreuntil it was too late to hire another mover. I even called office to make sure that was their policy. The other company told us all could be left in drawers (including 4 file cabinets). The other movers price was not a lot more. This doubled the amount of work we had to do. Packing every drawer, then finding boxes and unpacking. 2 of the movers were great (except they left my mirror hanging on bedroom wall in old house). The other 2 didn't seem to know much. I'm pretty sure one who looked so young had never done a move since he didn't even know how to take plastic off furniture.

Two men and a truck claimed they fixed my damage items but that it not true. They only fixed items…read morethat were damaged that we physically saw them drop. The images show it all that they clearly neglected my items when THEY stored them. I would not know what damage was caused from how THEY stored my things until we moved items out section by section. Which is why I took pictures of items before they were moved so it would be clear who was responsible for the damage. Their response was I should have notified them 96 hour after the move. I guess they thought we should have move out all of our belongings with them within 96 hours of them moving us to show that they damaged the items to only have them move us back into the unit until we were ready to move....that clearly makes sense.

Recently expanded storage options to include a secure and environmentally controlled warehouse…read morewhere you can rent separate units and stay out of rain and snow!

I was helped by Kassey and not only did she know the answers to everything I've asked but, she made…read morethe process smooth and flawless to get my stuff into storage and safe.

I used to have great experience with this UPS store. Today they wanted to charge me $2 to put 6…read moreinches worth of tape on a box. So I will be moving my business to a different UPS franchise.

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

The owner, Seth is his name, is committed to his customers. I once had a package delivery delayed,…read morewithout UPS's explanation. He contacted them, started an investigation into why the package hadn't arrived by the predicted arrival date. This was an important delivery that I'd paid a premium amount to be assured it arrived on time . When UPS still wasn't able to follow through( most times they can deliver on time) and the delivery was delayed from Friday morning arrival to the following Monday, Seth informed me that he would fully refund my shipping cost. He honestly felt bad that the delivery was not on time. He OFFERED the refund. I didn't need to negotiate a refund. What a pleasure to work with an owner who shows stellar character supporting his customers. Not often seen in our world. He has all my future business..

Great experience. They helped very well throughout the whole process I was there and are incredibly…read morefriendly. Amazing people and service.