ISO Spa is like an oasis in the heart of Ottawa's concrete jungle, providing its patrons with the most relaxing experience possible. Not only is everything immaculate (which made me extra SAFE during the pandemic), but the ambient atmosphere in the store was catered to optimize your ability to let loose when you're in the pod. Every visit is a unique journey to reconnect with your mind, body and soul. It is highly recommended. Also - special shout out to Jasson. He was extremely accommodating for my every visit! Important tip: if you have any cuts/injuries on the surface of your body, please ask them to give you Vaseline. Make sure you cover your wounds well upon entering the saltwater in the pod. read more

ISO Spa Floatation Centre - The time machine (aka the spa pod) - Float Spa Near Me - Ottawa, Ontario

While I have not used the service, I purchased a package for my partner to utilize. She told me the only negative piece was the price and that the parking was over crowded - not much to be done here and if this is the only complaint, I thought it was a great, stress relieving gift. Considering the year we have all had. She had just lost a few family members to COVID and I was being called away to work frequently. The problem arose when we had to cancel/reschedule our service due to a work emergency on my end, however. Never have I seen such flagrant disregard for a customer's feelings and (ironically, for a spa) well being. Not only was the request ignored several times, the response we finally received was catty, toxic, and one of the most self indulgent, petty, quite frankly, sad replies I have seen. The owner's unprofessionalism in the face of a simple request is something I wish for everyone to avoid. They targeted my partner for her line of work, belittled her for something out of her control and brought up previous issues that had nothing to do with the current request. A simple explanation, minus the condescending tone, would have been enough to avoid this whole thing. Honestly, keep my money. Think of it as a donation - you obviously need it. But, don't cry to me about how COVID is only impacting you and yours while it is we and us living it. Please avoid this place - especially if you work for the Federal government, apparently - though I do not. Feel free to "check out my online profile", since it seems you do not have much business at the moment. Small business owners like this give others a bad name. Honestly, if this is their idea of customer service, I seriously do not trust these people with anything related to "stress-relief" Hit up the Nordik spa instead. read more

My wife and I recently visited ISÖ Spa for a 60 minute floatation session and have to say that it was an excellent experience. This was my second floatation experience (fist at ISÖ) and the management team, namely Mika and Jason, were really helpful, accommodating and personable. The spa is smartly designed with a modern decor and you can tell that Mika and Jason have put a lot of effort in to turn it in to the peaceful sanctuary it is (with reserved parking of course ;) the floatation pods are top of the range and you get a private room to yourself with shower, and fresh towels etc. Thank you for a great first (and best) floatation experience in Ottawa, ISÖ Spa and team. We're happy to be your first review on Yelp. S & J read more