If I could give this place negative stars I would. I don't write reviews. I have never gotten so pissed off at a person or company in my life. Long story short, I'm on vacation and wanted a small bubbler piece that would be discreet. I went to 4 different smoke shops. I walk into this shop, music was blasting so loud I couldn't even hear what she was saying right in my ear. On a Tuesday night. Who is blaring music so loud on a Tuesday night at a smoke shop with no one in it? She didn't even turn it down when I tried asking her questions. When I did ask for for help, she tried demonstrating how to use an "ash catcher" as a bubbler lmfao. It was actually comical. She had no idea about the pieces they sell. This shop had just 1 small glass bubbler that was EXTREMELY overpriced at $30. It was tinged yellow and should've been $15 at most. It was ugly but it was the size I was looking for that I couldn't find elsewhere. I'm on vacation, but I am a Floridian and a seasoned smoker and know what prices are fair and just and when I'm being ripped off. I only purchased it bc I was in a pinch and was done after 4 shops. I get back to the hotel under normal lighting and go to wash it before first use and notice the hole in the bubbler is huge. Big enough to where too much product would be wasted so I didn't use it. I went back to this shop the VERY NEXT DAY NOT EVEN 24 HOURS after purchase with my receipt asking for an exchange for an ash catcher due to not liking the piece and not wanting to use it. I ask how much the ash catcher is I'd like to exchange the bubbler for. She says $35, I paid $30 for the bubbler. I say ok I'd like to exchange this due to not liking the size of the hole in the bowl. SHE LOOKS ME DEAD IN MY FACE AND SAYS "It's been used, it's yellow, I'm a seasoned smoker I know what I'm talking about." First of all if you're saying it's "used" then you sold me a used fucking piece and called me a liar right to my face. That pisses me off more than anything, bc I know I didn't use it. The shop was dimly lit, the music was blasting, I just wanted to get out of there. It wasn't until I got back to the hotel that I realized I couldn't use it with how it was made. So she then calls over a dude saying "Oh see it's used, she wants to exchange it." He's looking at it saying yeah we can't. As I'm getting more and more frustrated he then asks what I paid for the bubbler. I say $30. Then he says the ash catcher is now $40 not $35 bc of the exchange I have to pay more? What in the actual fuck? So I put $5 on the counter grabbed the ash catcher and walked out, meanwhile the woman is screaming out calling me a "fucking bitch" a liar and that I'm stealing. The guy comes out of the shop screaming at the top of his lungs calling me a liar across the parking lot. Again, if the piece was "used" it was used by people other than me, prior to my purchase. I had it in my possession for less than 24 hours, all I did was wash it. It was immaculate other than a yellow tinge that it had when I bought it. This place should be shut down, if not for how they treat people, for how they keep their shop. Clean up the broken glass at least, damn! I hope you read your reviews and know EXACTLY who I am. Glad I ended up getting what I PAID FOR. Fuck this shop and anyone associated with it. read more