Fire the women who answer the phones, they do not make one attempt to try to speak englIsh, they…read moreget an attitude towards the caller for not making one attempt to speak spanish.
There is an elderly woman that answers the customer service line #0. She refuses to give her name, she claims that not one manager is ever available to come to the phone. She asks the caller to state the reason to speak with the manager, then she asks the caller if they're family or a customer to the manager. That woman is unbelievable, un professional, rude, nosey. Ultimately, the caller is left on hold over 15 minutes, or deliberately hung up on.
This crusty tortilla of a woman is utterly, unfit to be the face of walmart calexico, let alone any major entity. I have canceled my walmart membership and now after I go and get my refund I'm f*****g done with walmart calexico.