We booked in here for a small party for my sister's wedding nails. The spa is very Instagram…read moreworthy, with a pretty lobby and cute manicure stations. The services were OK at best. I requested my standard gel mani/regular pedi combo, and enjoyed the massaging chair and my manicure was well done, minus a few wonky shapes on my nails. My sister hated her service (so glad I paid over $100 for that....), which was partly her fault and partly the salon's. I will say that the bride was a bit distracted, so didn't actually pick or check her colors before application (that's her fault), but for her cream and gold color theme, which she did tell the tech and asked for recommendations, they painted her toes metallic silver and her nails stark white with silver chunk glitter. So she was unhappy about that, but could have checked the colors and asked for an adjustment. She got tips, and didn't think they were well applied or neat. It's hard to rate based on a service that we didn't communicate well on, but I wanted to share anyway. We were there for a group relaxation outing, and they didn't really handle the group well. At one point they had my sister sitting in a pedicure chair by herself, while the others were either wandering around or getting a service in a different room. Again, not awful, but I think we would have appreciated being co-located for the majority of the event. When we went to pay, it was hard to get itemized receipts and the woman cashing us out seemed confused and a little disinterested in the whole process. Overall, it was not a bad experience, just not the best salon service I have ever received.

Disappointed. Probably the worst pedicure service received. The technicians we had seemed afraid to…read moredo the pedicure. Hardly spoke to us and if it wasn't for my tech my SIL still wouldn't have known what to do as her tech didn't ask her even what color she'd like. My cuticles weren't pushed back or cut, 3-4 passes were made to shave dry skin from the bottoms of my feet (sides were never touched or balls of my feet), nails were filed only (she did ask but I told her to do what was best), my SIL did get hers cut but they were cut way too short and that resulted in sore toes and the next morning having redness (puss even came out of her big toe where the cut was), the tech dropped the paint brush and proceeded to paint my toes without sanitizing. When asked about our service, I replied it was OK. I then got questioned on the things I mentioned above.. I believe this was the owner, went and consulted with the techs as we stood at the counter waiting to pay and she questioned them through the frosted door... we were happy to pay the remaining balance but did want to be honest. The owner said we as the customer, can tell the techs ourselves what they didn't do. I refused to do that.. as a business owner you take honest feedback and make it right and not question and tell the customer they should tell their staff. It was the most embarrassing, patronizing experience I've ever had. The rest of our party came to the lobby and I didn't want the day ruined with the conflict.. I mentioned I'll pay my remaining balance I just didn't want to ruin the day for anyone else... she STILL proceeded to bring it up against my request. It was by far the most unprofessional experience that could've occurred. I paid the remaining balance of my service and will never go back or recommend.

Ladies you need to see Doreen for your lashes. She is amazing!!! Her lash extensions are flawless…read moreand will absolutely last you two weeks without a doubt. The salon is very clean and super cute inside as well.

From the owner: Professional Airbrush Makeup Artistry for Wedding & Special Events. Spray Tanning, Eyelash…read moreExtensions, Brow Shaping, Waxing, Therma Bliss Facial & Body Treatments plus Corrective Skin Care. On-Site Event (Mobile Services) to Northeast Ohio & Western PA. Available for Weddings, Special Events, & Photo Shoots.

My eyebrows looked like Groucho Marx. (Google him) rude manager…read moreWould not recommend and will never go back

I went to this salon to get my brows micro bladed. My appt was at 11:30. I arrived at 11:11 and the…read moredoor was looked. I pressed the ring cam and was told I was too early and go run some errands. So I went bk to my vehicle and waited. I then went bk around 11:22 and was let in. I asked to used the restroom and Lucia sighed loudly and showed me where it was. When I sat bk down afterwards she said she keeps her appts tight so that's why she wouldn't let me in..even though I am clearly disabled and walk with a cane. She put numbing cream on me and let me sit for a good while. She came and got me after at least twenty minutes and then lost her phone and I helped her look for another twenty minutes. She had me call her phone but it would go to voicemail so I had to keep calling and when she finally found it she gave me an attitude and said well I'm never going forget your number and gave a dirty look. I was shocked and said well you told me to call you. She then asked if I signed the forms she sent me. She never sent any forms. She tried to send them and it was another ten minutes until I got some and then a few mins more to get the rest. I tried many times to ask her questions but she shut me down and would repeatedly say did you read the information. Honestly I almost left. I am fifty four and disabled with surgery coming up so I just wanted to feel better about myself and wanted to get my brows done. Eventually she does some measuring and marked the outline and it seemed ok but the lighting is low in the room so I really couldn't tell. I lie down and she begins. I want to say I am no stranger to pain and have quite a high tolerance. This was torture. It was NOT numb at all. I told her this and she replied well this is all we use. My eyes teared up and streamed down both sides of my face and my nose ran so bad I sneezed repeatedly. I asked for tissue and she said no. I really would have left if not for the fact she had already started. I suffered it out. I asked her how it was looking and she again got an attitude with me and said "you sound anxious ". I said no I'm just excited to get my brows done and wanted to know how they are looking. She said of course they look good I'm doing them with an attitude. I am a happy outgoing person and I do not deserve this repeated attitude. I was literally trembling when we went to the counter to pay. She said normally ppl don't need another app but if I wanted to schedule another and pay up front she would give me half off. I said well can't I wait to see how they turn out first then decide from there and she said you can but it will be full price which is $200. I just wanted out of there at this point. I was on fire and a bloody mess. So I finally agreed and my total was $615. I had done research beforehand so I knew it wasn't going to be a pleasant experience but this was so bad between the constant attitude and the pain an zero answers to any questions and then go home and my family said those look terrible and are way off and uneven. I called her and told her this and asked if she could fix them as they look bad and she said no. I know from research that sometimes they will need touched up but there is no fixing this. One can't magically move an eyebrow up an eighth of an inch. Also my right brow is a quarter to half an inch closer to my nose than the right one. It's been several weeks now and the lines are thick on the areas towards the nose and all the other areas are not lines but smudges that make it look dirt or like a bad pencil job especially on each end toward the hairline..which is also uneven. So in short a bad job. I tried to call them as one cannot go in as they keep the door locked. No answer. So I politely messaged them and said I wanted to cancel my second appointment and would like a refund of that appt and would really even like a refund of the entire amount at this point as they look bad etc etc. They kept trying to argue with me saying I had my brows done before so they looked bad etc etc to which I said I have never had them done and they knew this. Then they said I bled heavily and that can cause lack of pigment and they have me on surveillance signing the forms and they will not cancel my next appointment..this was said several times. This is what I will say. Lucia was rude and got short if asked any questions. I've never ever been to a salon that keeps the door locked at all times in a good area. The lighting was poor and I was not numb at all. The only time she was nice was when she was trying to sell me another service then she would smile and be nice. I would NEVER recommend this woman or this salon to ANYONE. Let alone anyone disabled. I had decent brows but thin from tweezing. My family says as long as one is far away they don't look too too bad but up close there's no fixing them. Even ppl at Casal's were shocked. I had other professionals agree they don't look right. Still no refund.

My girlfriend used to go here when it was at the old location and was somewhat satisfied, however…read moreShe recently went to this new one by quench and had a horrific experience. she was already uncomfortable because she recently had surgery so o thought I would hang around stone fruit while she got her hair done rather than leaving and coming back. It was an uncomfortable salon experience for sure 1. It's dirty. Like disgustingly dirty. I know it's going to get a little dusty and messy throughout the day, but the girl at the front desk with The long dark hair sat on her phone The whole time she was supposed to be "working". I actually felt bad for the stylists and heard one girl explain that it's impossible to work there because the front desk work avoider just complains about how "gross" it is there and often leaves early to go to the mall or to get her nails done (not there of course) and will brag about making her dad pay. She's one of the owners daughters so that's why shes still there. 2. The decor is pretty modern and artsy but it's hard to appreciate under neath the filth and horrible snobby attitude of the desk girl. 3. A lot of the stylists were so rude and gossipy it was somewhat uncomfortable to be there. There was an older woman who was very outgoing and hospitable. She picked up the slack and attempt to clean what she Could. 4. My girlfriend was satisfied with her hair but we certainly won't be going back. My girlfriend and daughter said they would rather go to great clips --haaa'!! There are several other salons in the area