Do not recommend taking foreign cars here. This is a Ford truck kinda place. During collision…read morerepairs they messed up many aspects of the electrical system in my Honda. Water leaked through window seals too. Basically a half-ass job. Post-repair, the car was never the same. Staff were professional though a bit aloof. They seemed overwhelmed. Pricing was fair. Cheap parts were used. Overall repair quality was below average.

Excellent 2nd time in just over a year I had work done. In both cases price competitive, scheduling…read moreand service top of the line.

Amazing customer service! And even more amazing work being done to my car. I so appreciate them. My…read moreVolkswagen Tiguan looks 100 times better.

Two other collision shops didn't want to touch the 2006 PT Cruiser. Bayview said it couldn't be…read morefixed correctly either, but they said they they could make it roadable. I wasn't expecting much, but the car looked good when they were done. The quarter panel was pulled out enough to get a taillight back on it, and the contours were smooth enough that it looks fine from most angles. They cleaned up several other details that I didn't expect. They saved my daughter from having to buy another car when the damage wasn't her fault (The car was hit while parked). She will be able to drive it long enough now to pay off one of her student loans before she has to buy a newer car. I don't know if the price was right, but the insurance covered it.

I had a carbon fiber hood delivered from Texas, and the driver helped me open it and to thank them…read morefor the great job and excellent

Super clean shop! The owner is truly a nice person, who cares about your vehicle and will do…read moreeverything he can to make sure it's right! Hard to find another shop that does what lidio does! Great people, great work! 100% recommend.

Roger and Zack are wonderful to work with and they did a fantastic job on my classic car! I highly…read morerecommend them and their business.

Roger was most helpful in getting my vehicle through the insurance company and getting my vehicle…read moreback to us quickly in showrooms condition inside and out!

I had some unusual circumstances come up this week and Cass Collision was a huge help…read more My son hit a deer on Hayes just about 1/4 of a mile north of Cass Collision at 5:30 AM on a Sunday morning. We had his car towed to CC since they were the nearest body shop. From the first conversation about the accident and insurance claim process, these guys were great. Quick with responses, detailed in the information they shared with us & helpful with regards to our interactions with our insurance company. At the end of the day, our insurer totaled the car so we didn't end up having Cass Collision do any repairs but based on how we were dealt with I wouldn't hesitate to go back.

About a week before Christmas,2024, my wife's 2023 Subaru Forester altercation with a 300 pound doe…read morewhich caused considerable damage to the front end, left front fender, left front door and hood. Fox Subaru, not having a collision shop, recommended Cass Collision Shelby. I took the car there and met Jordan Jones and from the very beginning he was very profession, thorough, and friendly. Through out the repair progress, Jordan kept us informed of the progress being made. When we picked up the care, the car looked like "no accident had occurred". The quality of the workmanship was obvious: 5 STARS. I would recommend Cass Collision Shelby to all my family and friends. And in the event I need collision work in the future, I certainly will come back to Cass Collision Shelby Paul Y Macomb, MI

Have dealt with them a few times. Prompt, professional, courteous, and even dealt with a weasel of…read morean insurance adjuster to save me around $900 in storage while they lowballed. Can't say a bad thing about them. Recommend whenever able, and all have also been pleased. A small town place that let's service level keep them going. Seeing bad reviews, and reviews based on fb post seeking validation is something I can't say if have experienced here, nor has anyone ive sent. With that, you will never see them on your best day. It a business that has to feed families, keep the lights on etc. More people should consider and respect that. Its a business not unicef. I cant understand why they should gift towing because you failed in some capacity around Christmas. This is all based on my own experience, they deserve any business i can send. They earn it.

Extremely, extremely rude lady that runs this place, all the local business can not say anything…read morenice about this person. I truely don't know how they stay in business with customer service. This time was a tow and storage over night, last time we had to deal with them was an accident repair, hacked up our Escalade, looked like they painted it outside on a dirt ground. I hope the township finds out what services they making us use in a time of crisis

Wish I could give this place 0. If you want to be treated like garbage this is the place for you…read more They will talk to you like you are a idiot and refuse to service you for no reason. They have no commutation skills with their fellow employees resulting in you wasting your time. The owner isn't the only dick around there. Go to st. Clair Chrysler instead. Update: I reached out to Janet who suggested I reach out to her about my experience and she did not respond. Another example of wasted time. Real nice.

wow! awesome, i'm getting zip for this review, but i went over the truck with a fine tooth comb, it…read moredidn't look any better the day it came off the line!

Stephen Blankenbaker from southern Indiana. I was fishing in early May and my trim pump failed On…read moremy Ranger bass boat. I stopped in to see if they could help. Was told that they were 8 weeks behind but they could diagnose my issue if I could bring boat to them after lunch. Long story short, they kept and repaired my boat in a couple hours. Great people and service. Was able to fish the rest of the week. I highly recommend North Bay Marine and look forward to returning to MI. In the spring. Thank you for saving my fishing trip!!

Husband brought a used boat was told to take it to North Bay Marine to have mercury motor gone…read morethrough and have a kicker motor installed. We can't say enough great things about Doug and everyone else that works there. Doug took his time to explain what needed to be done, he did a fantastic job with finding everything that needed fixing in motor which is a total relief, he got the kicker mounted perfectly! Everyone there is very nice, my husband said they even washed his boat. Thank you Doug for letting my husband know he brought a great boat for good price since i talked him into buying the 20ft walkaround Proline. I'd give a thousand stars if i could. Highly recommend North Bay Marine, don't look any further!