Yea don't bother, I got the Platinum, the one with TLC.. Over $60 with tip. Windows were definitely not cleaned inside. Top of car glass roof stained with dry soap and not cleaned. No attention to details in the car wasn't even dirty. I watched in amazement as the previous car wash owner went to the service people to get a rag three times to wipe her car, and now I know why. Go elsewhere to spend your money or just get exterior wash! read more

They have 2 stars for a reason... literally just came from this place and I have never in my life seen a business care so little about their service reputation and their patrons... unless this place is laundering money, idk how they are still in business... i paid $60!!!!! for a carwash, I would've done better with the money if I had just thrown it in in the TRASH... The car looked dirtier after the wash than before the wash... Hard to believe??? Look at the armrest... I asked the manager if they could do a better job after showing him all the spots that they missed and created... he still said no... as a costumer I pulled the only card I had left and said I wouldnt patronage his establishment again if he could not right this wrong and he boldly said "I don't care if you don't come back, I wouldnt want you back here anyway" So here I am hoping to warn others. This place does not care to actually wash your car in a satisfactory way... save your money, save the hassle, go somewhere that cares or do it yourself. read more

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I have been going to this car wash for the quick outside wash. I decided to have them do the inside as well this time first time. I can see why not many people use them to do the inside too. read more

Despite the reviews I visited. I needed a location with full service to take advantage of their power washing. On the first pass they missed my requests but then the staff took care of me when I pointed it out. The manager, Marlin, heard my complaint and took it through the wash again without charging me extra. The service advisor Jason was also accommodating in helping me take care of a pesky marker on my window. All in all, I felt like I was taken care of, the Platinum full service wash was good, and I'll be returning when I need the help of some heavier equipment. If your experience ends up being lackluster like the other reviewers, just talk to someone and they'll take care of you. read more

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Island Car Wash is very slow in my opinion and also packed to death. Every time I come here, there are many people like it is so frustrating. There are many packages and I usually pick the silver or gold package without Armorall because I heard that it can crack and break your tires. Anyways, the owner of this place makes sure your car is speck and steak free when it comes out of the car wash. The boys give your car extra attention by wiping the windows and car interior down after the car wash so that's why it takes forever in this car wash to get the car ready and shine. I always see the owner making sure his team gets the job done correctly. As you wait for your car, there's a waiting area in the tent. read more

All I am saying is if you like your car like I do stay away from them. Very unprofessional,customer's service is a big zero. read more

Island Car Wash is quite popular. I see at least 10 cars, SUVs and pick up trucks here on a Sunday morning at about 10 am. While I was driving here, I saw only one vehicle at a nearby competitor, the Centerreach Car Wash. Staff at Island Car Wash wash vehicles inside and out. I got the $37 Silver Full Service package. That includes wax applied while driving through the tunnel, according to Elizabeth the informative and friendly cashier. There is a points program, where customers earn a point per dollar spent. 400 points entitles participants to the highest free full service package, which is the $47 Platinum Package. Platinum is the only package that cleans mats, shines tires and applies air fresheners. Vehicle owners are permitted to use a portion of accumulated points to get a discount. Elizabeth told me that now that I have 150 points, I can get $12 off my next wash. Patrons can sign up for a $19 monthly pass for an exterior wash only. There are "Early Bird" and "Night Owl" packages that range from "$7 to "$10", depending on whether you get an "Exterior", "Wax Package", or "Wash, Wax, Wheel Package". Debit card users may withdraw money cash from the Point of Sale terminal at the time of payment. Many times, I do have to get behind the workers who miss spots. For example, right now as I leave the wash, I see the same stain on my dashboard that was there before the wash. My NAV screen still has my fingerprints on it. Part of my steering wheel looks like no cloth ever touched it. I have to drive back to have the staff clean the missed spots, which I could remove them myself, but I paid too much Gosh Darn money to do so. Tip: If you are a regular here like I am, write down the names of the staff who are notoriously thorough, and make sure you ask for them to clean your vehicle. Because I must habitually get behind some staff to clean missed spots, I am giving Island Car Wash two stars. Note: When I went back, I complained to Elizabeth, who then walked on over to Sal the manager. After I showed Sal all the dirty spots, he reluctantly directed a worker to clean only the missed spots that I showed him. He explained that his staff cannot possibly get every dirty spot. I do have some scratches on the driver's door. I wonder if it came from this car wash. I did not take photos of the door before I entered the wash, so I cannot prove that they did it. So there I am not sure if I want to return here. I am looking elsewhere. Perhaps I should in the meantime put on my Mom's jeans and clean my Hyundai Kona in my own driveway my darn self! I'd save some time, lots of money and quite a bit of trouble. read more

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So bad... I had the gold interior and exterior a moment ago $37. They were done with my car in 6 minutes. The pics speak for themselves. It was like barely wiped down on the inside, my back mats were not taken out and the vacuuming job is crappy. Some of these stains are so obvious too. It just shows that they really don't give a crap. And sorry not sorry I don't tip for this type of work. read more

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Terrible car was! I got the basic so was expecting a spit shine..... but as vacuuming was included I did expect that. I go to get in and notice that the inside door was dirty and was going to move on. But then I noticed they never moved the rugs. They only vacuumed on top. Called the guy back over. He revacuums..... around it. Again I say what about under. This is when I noticed that the top of my car, whole trunk and under every door handle were still VERY dirty. The manger comes over and tells me it's my fault bc I don't ever get my car washed. (Pulls receipt from 6/14 from different place up). No sir. I'm pretty sure your team simply didn't wash my car. The manger then sprays the dirty parts again and tells me drive it back through the was. it's still dirty. read more

Island Car Wash - My twice cleaned car - Car Wash Near Me - Centereach, New York

The vacuum hose nozzle came off in my hand. Had been wrapped and rewrapped with duct tape. Couldn't reconnect. Sorry, next guy.

It's not Island Car wash anymore. Changed its name awhile ago... It's Ultimate Express now, they do a pretty good job, and the employees are amazing read more

They're good, not the best they could be, but good. Better than most. The people who hand dry after the machine blowers could replace the towels more often and the Armor All on the tires could be applied with more care. Tape should be used on cars/ SUVs which have rear wipers because the rolling brush during the wash can and does damage them. As is the case with these types of services if you want it to be done right you have to do it yourself. I always tip the hand dryiers a couple of bucks, I appreciate their effort nonetheless. read more

I paid for services in the GOLD package, left with my tires still filthy...my dash wasn't even wiped down I had to go home and wipe down my windows and dash along with the seats of my car BY MYSELF and then look in the backseat and it looks as though it was never vacuumed. the level of time and care they have with your care is little to none. not to mention the first time I went through the exterior wash they forgot the soap and I had to go back through. NEVER going back again and wouldn't recommend them to ANYONE read more

I'm not the pickiest person at a car wash but for $40 this place does a pretty crappy job. Still dust all over the dash, coffee drip marks still around the cup holders and they scratched my instrument cluster. read more

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Armor all sprayed all over my fenders leaving spots. The dash board wasn't cleaned dust was still there. The back gate on the jeep wasn't wiped down. The Mats looked like they were sprayed but not wiped or cleaned. Overall, awful experience. $53 was not even close to worth it. read more

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I paid 50 dollars for a platinum full service and my car still look dirty They did not clean the window well the dashboard was still with dust and didn't if bother whipping down the dashboard I was very disappointed on wasting so much money I would not be coming back again if I could give a zero I would read more

Island Car Wash - Car Wash Near Me - Centereach, New York

Spent 48.00(the most expensive package) and received terrible service. The inside of my car was filthy, not wiped down at all. Exterior was still dirty with the wheels not even being cleaned. Waste of money. I wish I checked my car before leaving, I would have never tipped. Never using this car wash again! read more

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I'll admit that my car doesn't get the TLC she deserves. Mechanically I'm pretty by the book but I don't' keep up on the cosmetic stuff very well. by the time I arrived at Island Car Wash, it had probably been a year since she had seen an organized professional cleaning. You know I was on the road a bunch in Early 2020 and then the world shut down and before you know it we were knee deep in 2021. I know; excuses , excuses. I arrived hear after having an unsatisfactory exchange with the more local car wash where i was informed that my car was "too dirty" to be washed and had to book an individual detailing session. Needless to say that went over like a lead balloon and I shut down the line to back out and take my business elsewhere. Island car wash didn't blink, hesitate or bat an eye at the car's condition. And what's more it's not like they wound up spending extra time on my car compared to the others that were immediately before or after me. We all left in pretty much First-in-First-out order, notwithstanding the exterior washed only. Because they have more space then the "carwash that shall not be named" the interior cleanout area is more organized and cars move in and out in much more structured way. You see the team mates finishing up your interior and glass, scurrying about and finally a horn toots, and a hand goes up signaling you are good to go. While they are a bit farther away for me to travel for a good washing, since i already admitted I don't do it every week (or month) the extra distance seems like a small inconvenience comparatively. I'll keep "Spring"ing over the local guy to get to Island Car Wash! read more

Just had my first wash. Not sure why bad reviews, perhaps for just the express exterior it met my expectation. Pretty aggressive wash tunnel so all the dust was blasted away. They offer a cash discount for the early bird, wish I had cash to save $5 but I'm still not upset at a quick and easy $12 wash. read more

Island Car Wash has great Services. I had come once In January and again, we need a redo of this place. It just didn't cross their mind like "Here is another customer" They went above and beyond expectations. Island Staff is nice and kind. Their prices are good and I would come back time and time again if my local wash is busy. The System is good and honestly the Towel drying is good after the car exits the tunnel. Hope that everyone gives this wash a try when they come into town or visit Smith Haven Mall. Honestly It is so worth driving down the Road to this car wash since they had a Great special for Early Birds and Late Night Owls. Hope you all check this place out and see what happens. read more

I am very disappointed in how my truck was washed this past weekend. Not only did they leave dirt on the back of my truck and around the wheels they used a dirty rag to clean the windows, leaving a smelly dirty film across my windshield that I cannot remove now. I will never get my trucked washed here again. $56 down the drain. read more

I can't imagine why there are so many bad reviews, I've been coming here for years and I am always more than satisfied with their service. They really dig into every crevice of their vehicles. Employees are always welcoming, kind, and accommodating. Worth every penny, thank you Island car wash! read more

$15 for exterior only because of COVID-19. I hope some of that $15 goes to tip the staff because you aren't allowed to exit your car or open your windows and $15 for a crappy exterior wash is E X P E N S I V E A F ! I really needed an exterior wash but I could have done much better myself. It looks like I drove it in the rain and used one bounty paper towel to dry it off. Dirt everywhere! I was waiting for my dog to get an xray across the street but I should have just done it myself. Solid 0 stars. read more

Worst car wash I ever had. And kindly correct me if I'm wrong.. $40..gold wash. $5 tip the drying ladies ..$2 tip the other guy so that's $47. In order to get armor all I have to pay more. Rims r filthy. Shame on me for not checking at all. Vacuuming was a six out of 10 at best ..disgusting I don't want to free wash I don't want my money back. stay away from this place. Go around the corner for six bucks like I usually do and do it myself.. and I'll get the MUCH better results... you people are ridiculous. The guy who checked me in.. wonderful ..the guy that pre-washed my car ...wonderful ..the two young ladies that did the rest terrible they should be terminated. Again shame on me for not taking pictures. 60 people reviewed your car wash and you have a two out of five... hmmmmm. Maybe something to think about? There are plenty of others on Middle country road I can go to read more

Sign up for monthly I thought I discontinued the monthly because I was going to be away, realized it was not canceled when it renew I call the next day when it renewed I mentioned I did not used the service and if I could get credit back after many excuses they said no. After being a loyal customer for 15 years they said your mistake not mine. Horrible attitude and customer service from the owner/manager so they loose a loyal customer for $19. My money will go now to the Smithtown car wash. read more

This car wash broke my wind shield. While going .through the car wash (I was in the car) I heard somthing hit the car, then something dragging along the drivers side door.(im now thinking a piece of the machine broke) I said to myself WTF was that. When I came out of the car wash my front window of my 2018 Cadillac was cracked! The managers did nothing they were mean and didn't care and denied it I asked him to call an owner of some kind they would not call anybody I left there in tears after over hour with them. DON'T GO THERE IT IS BAD BUSINESS!!!!!!!! read more

Island Car Wash - Car Wash Near Me - Centereach, New York

Horrible customer service and horrible service in general specially with the manager. I paid $60 for the top car wash when they said my car was done I went over and all my mats were thrown in the car not put in it's still needed to be vacuum there was old dirt there was yogurt on the side of my floor from my children still and there was coffee stain spilled in the cupholders when I asked the girl if she can put the mats back she didn't know how so she called the manager who got very very annoyed and told me that something was wrong with my car to go to the dealer and it's not their job to put the mats back in so I said please do the job correctly I just spent $60 there's nothing wrong with my car. He got all nasty and said you have to read the manual we don't do this when I ask him to please re-vacuum and clean the yogurt and coffee out of my car he said he's done with my car he clean the mats he isn't doing anything else. He heard me on the phone with my husband who I was telling to come there and then he decided he was going to clean the car correctly he also told me he looked me up in the system and I've only been there twice as if I am not worthy of his time. Very rude and nasty manager I don't know how he even runs that place and the service is horrible I could've did a better job cleaning my car I don't recommend using them at all he should be fired read more

They should really train their staff to be nicer. Left due to unfriendly staff at the front.

Horrible car wash. Payed $40 and they couldn't even get the dead bugs off the front of my car, should have checked but was so bothered by this point. Also payed to get my rims done and they're filthy still. DONT go here. read more

PLEASE NOTATE ALL BAD REVIEWS- DO NOT WASTE YOUR TIME HERE! When seeing the bad reviews, I wanted to give it a try to see what was going on. Upon arrival on Saturday morning 10:15A, supper busy about 10 cars in exterior and 10 cars for both exterior/interior cleaning. I got the $50 platinum wash. The guys at the front barely scrubbed my car. There were two people drying and vacuuming and they missed so many spots!!!!! It was suppose to come with air fresheners, even asked what scent I wanted- then she sprayed something in the floor rugs that made us immediately started choking!!!!! I will never go here again, maybe for the $10 wash for the early bird evening, but WHO KNOWS if that's even worth it!!!!!!!! So frustrating, good luck read more

First time I have ever went for a car wash and thought it be nice to treat myself. When they car was finished I noticed my car wasn't that clean and as I further inspected my car I found a 6 inch crack in my windshield. The owner claimed it was impossible and my fault. Beware of this place! read more

Island Car Wash - Went in for a car wash and came out with a huge crack in my windshield! - Car Wash Near Me - Centereach, New York

The worst experience I ever had. I will never go there again!!! PLEASE READ BELOW FOR DETAILS. I just got my car washed here today. After I left I noticed large long major scratch going across a roof of my car not mentioning few others on the back of my hatchback door. I'm not sure what caused them, either brushes or towels that cleaning crew was using - which I think this would be most likely the case. Unfortunately I didn't take pictures before my car went inside, therefore I couldn't prove it that this happened at this car wash while talking to management upon my return with the complain. All I know that scratches were not present on my car before the wash. I'm pretty particular about my car as most of the time I clean it myself. This time I trusted wrong car wash that didn't serve me well. All I can recommend to everyone is to take pictures before your car goes inside, which would apply especially to this specific car wash location. In my case this particular business did damage to my car, which I have to deal with now. Overall, those scratches made my experience the worst I ever had and I hope buffing will fix damage. I will never come back to this place and I hope management will take to consideration inspecting their machines and changing towels frequently otherwise it will drive their business to lose customer. On the other note I was told by manager that he doesn't care about the reviews on internet!!!, which is not right statement to say as a management representative -total luck of professionalism. I'm don't know who is the owner of this place but definitely I would take some action to fix this place as from read reviews it is getting gradually bad reputation. read more

Island Car Wash - Scratches on the back of my hatchback door spoiler. - Car Wash Near Me - Centereach, New York

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This place is a solid 0, but I had to give it a 1. $27 bucks for a wash, and clean the inside. Inside was done half-ass and the outside was left unacceptable. So I got to go home and do it by hand. Save your money, no wonder this place has a 2 rating, my mistake not checking before going. read more

Had my first experience with my new monthly pass. I was greeted by a beautiful young woman at the reception booth who acknowledged my membership. i went through the car wash in about 5 minutes. the car was wiped down by the towel crew and it looked great. A really nice experience. i"m glad that i signed up. PHIL read more

I give this place ZERO STARS, absolutely horrible, I bring my White Jeep Grand Cherokee there they charge me $67 nothing was vacuumed, armor all on half of the interior, wheel wells not even wiped down at all, I said something to the manager asking if they could go over and just wipe everything down again this is incomplete, he's response was, " ohhh you want a 2 hour car wash ". I said no I just want what I paid for. He was extremely rude and disrespectful as I get into my vehicle and try to leave, I start it and put it in drive and the engine is raving to 6000 rpms and thank god I can drive because anyone else would have slammed into the guard rail 15 feet in front of the car wash, they put my weather tech floor mat on the gas pedal. This place should be shut down for incompetence, anyone that goes there after reading this is a fool read more

I just left the car wash got so excited how quick it was completed so I can back to my football Sunday but after further review they are NOT worth it read more

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Don't go here, if u just want to spend money for nothing just go ahead.I paid 47bucks for car wash and $25tip to get my car washed,they do it with bad attitude and not cleaned job.They only spend5 minutes to wipe the seats,and they said it's not included to wipe them very clean.Also most of the surfaces doesn't get wiped too! read more

Don't ever ever go here...... This place damaged the bumper on my 2500 Ram and then denied it as soon as I came out of the wash! Dispicable owner with zero integrity. I wouldn't even give one star but I can't go any lower. When police were called to file report the officer said and I quote " I'm here every week" Let's put this clown out of business for good. read more

This is the worst car wash I've ever been to. Avoid at all cost. I have to go to another car wash just to have the water spots removed from my car. read more

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I use to bring my car here and had good service. Brought my car here today- did not expect it to look brand new,however, they should be embarrassed to call the car "clean." Paid for the top wash with a $15 add on for the armorall. The pictures I took say it all. The outside had spots all over it. I was told we were unreasonable and I was looking for a detail job. I was not- I just wanted to car properly vacuumed and cleaned. There was mints still in between the seat and center console once I push my seat back. Half-ass job says it all. I never post bad comments- however the manager on, marven was so rude and inconsiderate. He informed I was not welcome to get my car wash here again and did not even evaluate the car before being very rude. Very upsetting this is how the business is now being ran. read more

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