1. Island Bookkeeping

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    Island Bookkeeping

    5.0 (2 reviews)
    Open • 9:00 am - 5:00 pm

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    The Tax Gals - 2025 tax return

    The Tax Gals

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    Came in to file for past year with my w2 and it couldn't have gone any smoother! The service was…read morefast and easy. I had the pleasure to meet Hayde, she was so nice and explained everything so well! And priced fairly. I definitely recommend this place for all your tax needs!

    We used Cathy at Tax Gals for our 2024 return. SHE WAS FANTASTIC. Unfortunately, she's left and is…read moreworking remotely. We used Nasi for our 2025 return. I DO NOT recommend her at all. She misinterpreted every question I asked her. Her answers didn't address my question. Her communication skills are abysmal. In her office, She asked for information and I scrambled to provide it, then when I handed it to her, she said "oh we don't need that". She computed my taxes. Told me the amount I owed. Gave her my banking info for payment and left. Days later she called and says she couldn't efile my taxes and I needed to come get the return and mail it myself. I asked her to email it to me. No response she was on vacation. Days later she leaves me a voicemail Never mind she submitted my taxes after all. I EMAILED her asking for an emailed copy/receipt. Days later She called today to say she can't send emails to iCloud. But "my returns are sent and everything is ok." I have no proof. Just her phone call. I asked if on the resubmittal did the IRS get the banking info to take the money I owe? She said "I don't have access to that info". I clarified: I just want to confirm the IRS got my banking info again. I know you can't see my bank account ‍. I want to be sure the IRS gets paid. She says "oh yes. It will come out of your account". Dealing with her was exhausting! In my own business I meet and connect with multiple clients everyday. I have never, ever in 10 yrs and 1300 clients had such trouble communicating with someone.

    BlackBull Accounting - BlackBull Accounting

    BlackBull Accounting

    (183 reviews)

    We highly recommend BlackBull!! Trustworthy! Blackbull has…read morebeen doing our taxes for 5 years. No worries when April tax season rolls around. BlackBull does all the heavy lifting for us. They help us get organized every start of the year to get all the required tax documents. And that's it - BlackBull takes over! Communication with BlackBull is easy thru their online message chats - if any questions. As a couple - we dreaded spring due to the April tax season and filing. Now it's worry-free and no-hassle -- thanks to BlackBull Accounting!! Shout out to Rosa who helps us get organized and reassures us all is well!

    So they did my taxes and did them accurately. I'm not so sure that they saved me any money, but…read morethey didn't cost me any extra either. The problem came when the IRS did not post my final payment. I received a bill from the IRS saying that I owed them over $2000. I sent the letter and the proof of payment to them and asked them what happened? They told me that I had to call the IRS to find out why they didn't post my payment. I even reverified that they were not going to make that call for me. My taxes are complicated, and I have had a CPA prepare my taxes and electronically file them every year for the past 30 years. Things like this don't happen often, but when they do THE CPA IS THE ONE WHO CALLS THE IRS ON MY BEHALF!! If there were an error on the preparation of the document, then I would have been at a loss to explain it. I ended up waiting on the phone for 4 hours and was able to get it straightened out myself. However, I am now looking for another accounting firm because this is not the level of service I require. At the same time, as I said, they prepared my taxes accurately, so I don't think it's fair to give them just one star. I'm not sure I would recommend them though, just based upon the fact that they aren't going to help you if anything goes wrong.

    Patrick Rucker - Patrick and Kevin

    Patrick Rucker

    (12 reviews)

    Just as another review mentioned on here Patrick ghosted us after three years of us being his…read moreclient. I used him for business taxes and personal up until ghosting us. Would not trust him for important filings.

    Only reason I am giving this company a 1 Star review is because they don't allow you to give zero…read morestars. I typically file my taxes on TurboTax. When I went to file my taxes this year, I noticed there was a mistake made on the 2024 tax filing so in order to fix that I attempted to hire this company as my CPA. We set a phone call appointment at 9 AM. No one from this company called me until 10 AM which was at a time where I was not available anymore. In the voicemail, the CPA Mike even stated that there may have been a miscommunication and he's sorry that he didn't call earlier in the day. This is no problem for me as I called back when I was available to reset a phone call appointment. I mentioned to them when they call me to please call twice as sometimes it's easy to miss the first call. When we set the next appointment, Mike never called. Instead he said he thought I was going to swing by the office for an appointment on a Saturday. Odd since he never reached out on Saturday to see if I was coming, but for some reason, he expected me to come. I called back on Monday and said hey I'd like to sign the paperwork to on board. I spoke with Mike. He said that that's great and to call Faith their office manager. Where she was then happy to email me over the client agreement where I can print sign and scan back to them via email. The agreement was signed the same night. The next morning I receive a call from Faith where she leads off by saying we received your signed agreement and I spoke to the CPA and he stated that I No showed two appointments. Bear in mind, even if I was supposed to call in directly to Mike. There is no direct line to call into anybody at the office as they have a typical extension tree you have to deal with. So if you're ever calling them and they ever set an appointment with them, just so you know in order to get a hold of them you have to go through their extension tree. Makes sense as a client that you would have to do that for a phone appointment and they wouldn't call you.. icing on the cake was this was about a 2 to 3 week back-and-forth process and they decided as a favor to me on April 15 today tax day they would not be accepting me as a new client, but they would be happy to charge me $100 to file an extension. Just in case any other firm does this for you, I hope everyone knows you're able to file an extension for free online. I would say a normal company would have told me when I missed an appointment that they would not accept me as a client and it would've been nice to know that two weeks ago. Good luck to whoever attempts to work with this company. Patrick Rucker won't be your CPA. Just a guy named Mike with an assistant named Faith, who is not interested in arguing the facts. Let's see if they have a cookie cutter response to this review as I'm sure they will.

    Island Bookkeeping - bookkeepers - Updated October 2026

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