Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

Lonnie Hensley Automotive fixed not only one but two of my side mirrors and they both turned out…read moreperfect. The price was 1/3 of what auto body shops in Atlantic Beach, FL were telling me it was to fix it. I will always use Lonnie Hensley for my car troubles in the beautiful Florida Keys.

Had some bad luck with a tire puncture in the sidewall, of course and the folks at KM were able to…read morereplace it with another make and model in no time. Even having to order it in, the tire was installed in a couple of days for less money than Tire Discounters.

We were on vacation in the Keys and our car battery died. We were so fortunate to have found this…read moreauto repair shop who saved our day. They also have a warranty on our battery that extends to other auto shops within their network. We received remarkable service and they allowed us to enjoy the rest of our trip.

This people go to your home no matter where you are in the island, they have 1 driver that can get…read morein on Sigsbee base. They are normally pretty busy so most of the time is per appointments. 2 weeks ago I had my tires change, and some concern over some parts of my vehicle that I already knew was going on but didn't have the time to fix, he suggested take it to their mechanic and if you want them to send you the mechanic it will be around $65.00 for a diagnostic. They are currently fixing my car today since we had to order parts for it. Some people say they are a little pricey but to me as long as customer service is done right you got my money and I did some research on my own for the parts that I needed and their price was like 20.00 over the online price so to me is worth it. She did said she call several dealers for the parts but couldn't find a lower local price available. Waiting 1 day to fix my car vs waiting a week or 2 for the same results for a safety issue is worth it to me. I have got their services before and they are on a growing pat, so still have some room for improvement in their part but I like them. I will recommend them for tire and oil change they go right to you and change it in no time.

STAY AWAY FROM THIS COMPANY My husband called them for air…read morein our tires for our RV. Plain and simple job that was all we requested. She quoted us $200 .. The guy took 20 minutes to complete the task and then hit us with a $400 bill. My husband wasn't at all happy and spoke to the woman who initially quoted us the price. She came back screaming at us that we had to pay up or her husband, her lawyer and the police are on the way to us at the Rv Park where we were staying. We felt very threatened by her. Of course, we ended up paying them. Lesson learned. And to top all that off the appointment was supposed to be the beginning of the morning, no message or apology we had to call them and reschedule later in the day. She obviously probably thought these people are desperate. Let's get them for double the amount that was my impression

Does any one know if rc custom is still around and if so their number they did a amazing job…read moreupgrading my car audio and can't find anyone to install subs in the keys please let me know who can professionally install subs

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

Very disappointed I had my front and rear brakes changed two weeks down the road I'm having the…read moresame issues as I was prior to having my brakes changed and when I took my car back to Richard's tune up he didn't have time to even take my car around the block customer service is key especially when you have people that are local that come to you on a regular basis very very disappointed

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Stopped at Hitch King to have an RV propane tank refilled. My tank is a 7.5 gallon tank that…read morealways takes about 7.1 gallons to fill from empty (I've had it filled dozens of times). Propane prices right now range from about $2.80 to $3.20 across the entire US (which I've just driven - filling up along the way), so my tank always costs $20-$23 to fill from empty. The owner walked out to the propane shed, hooked the filler up to my tank, opened the valve, and started filling. (He didn't open the bleed valve on my tank at all - which would show when my tank was getting full.) He kept the doors to the filling station almost closed, and kept his body between me and any view of the meter. I moved aside to try to see the meter, and he moved again to block me. After a couple minutes, he shut off the pump, unhooked the fill hose, and closed the doors - being apparently extra careful to not let me see how much was dispensed. "That's thirty bucks even," he said. "We only take cash." and held out his hand. I handed him $30 cash, which he put into his pocket. No cash registers, no receipt, (and therefore probably no taxes paid.) When I got back home, I confirmed that my tank was about 2/3 full, so I paid $30 cash for about $15 worth of propane. Shaaaady.

Good place. Parts are a bit pricey,but, hey it's Key West. The do great work and the turn it around…read morevery quickly. The owner is a bit rough and gruff...despite his seemingly crude nature. He has always taken care if me and done excellent work. It is cash/check only.