Best tire shop in town. Great service and value for money. They didn't try to hussle you for money…read more Instead they were honest and hard working. Don't hesitate to get your tires here!

Reason for the review being so low is because they ask you all types of information and questions…read morethat go beyond a simple alignment and never told me they were not going to perform the alignment as many shops do and im out in about 15-20 minutes total waste of time that could've been avoided . I WAS HERE FOR 1 hour and a half. Never coming back here unfortunately. I personally do not like writing bad reviews for businesses but i want to warn people so they are aware. I went to get an alignment here as it's a local business and wanted to support, however, they did not perform the alignment. Reason for it was bad ball joints. I understand and this is normal procedure and many shops will deny the service for this. But they still decided to want to charge me $80 dollars for "checking the vehicle" the alignment is $120 by the way. After arguing that this was outrageous the lady cordially and correctly did not charge me the $80 dollars.

I have been using Felts for about 7 years now for my company fleet truck and my personal vehicle…read more This visit was for the water pump that was going out on my fleet truck a 2013 3500 Chevy. I dropped it off around 7:45 as soon as they opened and by 4:00 that afternoon the repair had been made and I was back on the road. Mike and Ruth will go up and beyond to make sure your vehicle is repaired quickly and the job is done right the first time. Even when having to deal with the fleet management companies which can be a headache. If you're vehicle is having issues give Mike and the team a shot at Felts Family Car Care you won't be disappointed!! Thx guys for always taking good care of me!

These folks really helped me out in a pinch, I was traveling for work on a Sunday and got a nail in…read moremy tire. After being turned down by other places, Chad was able to help me out and get back on the road. Truly recommend him and this shop!!

I can't say anything but great things about this place. 1…read more They took care of me since the moment I walked in. 2. Manny took it upon himself to make me feel like family. 3. When something went wrong they jumped at the opportunity to make it right. I am one happy customer and I will only deal with them. Thank you for standing behind your product and workmanship.

The process was quick and easy. The staff were knowledgeable. I would use them again.read more

I got the 6'' lift and 20'' rims with all terrain tires in there and was a Great service! And the…read morebest team on the Area! And the best prices in town!

Back in august of 2023 my boyfriend took his truck here for a bcm fix and they kept his truck for a…read moremonth. Lady I was in contact with on the phone was rude and not very helpful. After receiving the truck his shifter is messed up, ac no longer works, and the stereo no longer works. By that time it was too late to take it back because it was an after service issue. Granted they took money off for keeping the truck so long, however, what is the point if you cause more damage. We will never be back. Horrible communication, work service, and customer service. Do not recommend! update- the shop it is currently in said the work that they did is unfixable and we are having to pay $1566 to fix the work this place did (new bcm + installation + reprogramming thanks a lot Refugio's

Would give them more if it had more stars they have a big waiting area with ac several tire…read morechanging station only waited 5 minutes for them to start working on my van and they even have their own food truck right outside I sure recommend it of course they charge per tire size mine were 2256016.

I can't say enough good things about this place! My car overheated and left me stranded on the side…read moreof the road in Alvarado--on a Sunday, no less. Out of all the places I called, this was the only shop that called me back right away and said they could look at it immediately and would even stay open past closing to help--which they did. I had my car towed over, and from the moment I got there, the staff was incredibly kind and helpful. Israel, the owner, took a look at my car right away! He replaced several parts for a fair price, kept us in the loop the whole time, and quickly figured out what was going on. I ultimately decided to get my car towed back to Houston. He let me keep the car there for a couple of days while I arranged a tow, held onto the keys, and personally gave them to the tow truck driver and sent us photos/updates when they arrived. Israel went above and beyond. He was seriously amazing--so kind, understanding, and genuinely helpful and knowledgeable when I needed it most. If you ever need work on your car, this is the place to go. Thank you, Israel!

I am really impressed. I will definitely be doing business with them again. He was fast and good…read more It's great to see a professional at work.

Great place and great service. We had blow out on 35 and pulled in here on recommendation from…read morelocal. Had new tires quickly and got us on our way to our vacation destination.

I was driving down 35 on a road trip and had something happen to my vehicle, so I drove into…read moreGrandview, found this business online and went straight there! When I pulled in, I told them what what going on and they immediately helped me and fixed my car super fast! I really appreciated that since I was in a rush! They were incredibly friendly as well and from now on if I ever have any car troubles I'm getting back on 35 and heading straight to them!

i did go to other mechanics looking for the cheaps ones, and they didn't did the job the right way…read more I was afraid to try this guys because they look expensive, i gave them the opportunity because my car was the same after i spends $500 with other mechanics. And this guys on 4600 grandbury rd charge me a little bit more than the others, but they did the job the right way.good people and Serious people, they dont been scamming people like others. If I had chosen them first, I would have saved a lot of money And time.

*new management* and missing my friends, who have moved. Fortunately they did not move out of town…read moreas I was told by the new owners here. (Which "story" does not inspire confidence!) Another thing that is a red flag for me is some vague but niggling questions... getting an "invoice" with nice round numbers and no itemization. And them telling me they would just charge me a bit less because of the credit card 3% charge... which comes from their pocket, not mine, so I can't quite figure out that one. Also got a "discount" off a large bill because they kept my car for a week instead of a couple of days so they "paid the other part out of their pocket"... or the original amount was overcharged? No one really knows do they... There's more, but that was enough to get me looking another direction. Nice people that I would still do business with if I could overlook the other things