As a local I have always had a positive experience with the employees and environment. The…read moreemployees are always friendly and helpful. The only complaint I would have is that sometimes there's multiple gas pumps out of order at a time, but that's not necessarily the employees fault. Also thought it was interesting they sell emergency contraceptives at the front counter. Yuh can really get anything at a gas station these days.

Very rude employees. One of them yelled at me because I wanted to get gas and the pumps were not…read moreworking. They need to train their employees on customer service. There's never a reason to yell at a customer who wants to spend his/her money on a business.

Mechanic is a scam - "inspected" my car and failed it for brake rotors "completely rotted" instead…read morethey didn't even take the tire off and bent the guard back. Rotors are not even rusty... Very rude interacting with paying customer. Would not trust them with my vehicle for anything.

Offers the cheapest regular price around. The deli is great and the in the staff were very friendly.read more

I was about to get some gasoline from this station. I noted…read morea big sign of the store's preferred political candidate. It is a big turn off for customers like us . I decided to get gas from the station beside it, Aloha gas where it seems most customers are welcome with no political preferences. A wise business owner would never give preference to their own political choices and biases over their businesses. I guess not all customers are welcome at Penguin Fuels/gas station.

After being closed for over 6 months for major clean-up & new tanks (that don't leak) they finally…read morereopened. I figured they could use the money so I started going here instead of the Irving that's been getting our money for the past 6+ months just a few miles east on 101. The first time back I realized just how poorly their pumps were spaced. Between the building & the pumps, there is room for one car but there are two pumps, so if you pull in & someone is at the other pump, whoever is done first has to back up. On the westbound side of the gas station people pull in randomly to park & go into the convenience store because there are no lines on the pavement indicating parking spots so backing up can be hinky, watching out for randomly parked cars & their drivers walking into the convenience store. Second time back I pulled into one of the open pumps next to the building - out of order. SERIOUSLY?? They've been open for less than a month & they ALREADY have a broken pump?? *SIGH* Back up since the spot in front of me was taken by a car PARKED at the pump, pull up behind a pick up truck in the center. There's two gas pumps and a diesel pump in between them. The pick up truck was a diesel so parked directly next to the diesel pump he was blocking BOTH gas pumps - he could have pulled up a few feet & still reach the diesel so that I could have reached the gas pump behind him but he didn't. Some gas stations have extra-long hoses if the pumps are placed awkwardly like this one so that cars can get gas!! But this one doesn't. And a cop was parked at the outside (street-side) of the pump bay blocking those two pumps & there's no space to go around without pulling back onto Route 101 so I would have had to back up AGAIN being careful to avoid the three randomly parked cars behind me, turn around with very little room, & back into the only open pump isle. By this time the car parked at the pump next to the building was gone so I pulled in there. Tried to pay by debit but the buttons were covered by electrical tape so I paid credit. When I was done pumping I tried to hit "no" for no receipt but the button was broken. SERIOUSLY?? I just drove off. There should NOT be so many issues simply pumping gas!! I have actual real things in my life that need my focus. Getting gas should not be such a pain. If they wanted business they should have put much more thought into the layout of their pumps in relation to each other, the building, & the road. I will be saving myself the annoyance & heading a few miles down the road to Irving from now on.

stopped here for my last time today. about 2 months ago I broke my leg, putting me out of work and…read moreshort on cash. a very difficult and uncomfortable situation for me. today I went to purchase my usual as a regular and the woman behind the counter not only felt the need to announce in a loud voice that my card had declined but in the same loud voice announced the EXACT BALANCE IN MY ACCOUNT. it was incredibly embarrassing and uncalled for. how would she feel of I had done the same to her? you guys have officially lost a regular. have some respect for your customers. I didn't ask for my situation and felt like I was being put on display because I don't have a lot of extra money at the moment. do better. I'll be taking my business elsewhere.