I went to this 24 hour fitness about 5 times a week for over a year (2017-2018). It is the closest…read moregym to my house, and the price was good, so I really would've loved to continue my membership but there were just too many issues that interrupted my workouts or were gross (dirty undies hanging in the locker room for two days, anyone?). I've noticed the care of the gym going down during my time there. Machines were broken, spin bike seats were not put on correctly (nor switched out when I alerted them about broken machines), cleaning supplies were consistently empty. There were things that needed repairing in the womens locker rooms that were unattended to for weeks. Overall, I just got sick interrupting the front desk assistants from their gossiping to report issues that they should be fixing instead of spending time chatting.

Facility is fine, dirty but you can get your workout done. Management and staff are dismissive and…read morerude. Memberships are difficult to cancel and they do not take responsibility for changes in membership even when you have email proof.

Not too sure of all the complaints below here…read more This seems to me like there is a large population of old-timers that have experienced an operational change in the business that they are personally not satisfied with. I'm a Calisthenics athlete, with much experience in a variety of gyms. This is one of the only locations with a Sauna, Steam Room, and two Olympic-sized pools with multiple lanes readily available. Their core equipment is fantastic - there are no bent barbells as mentioned in the reviews below (again, no idea where this is coming from) You are paying to stay healthy. So focus on staying healthy. As far as the staff - they are young, but attentive and kind. I myself am 30 and I have literally never had a problem with them. If I have locked myself out of a locker, need education on the available personal trainers, or if I (like one of the posts below) mention a ***particular*** (1/1000) towel hasn't been washed properly - they take it right off my hands. I personally love Genesis and the staff as an athlete who needs a local place to hit all muscle groups. Do not let the below comments from individuals below who probably couldn't pick up a toothpick sway you from a fantastic center. As far as cancellation goes, I have heard nothing but that is an easy process. "Predatory" does not describe the cancellation process at Genesis. Thank you everyone there for supporting our health adventure as we continue to enjoy your facility!

Rather than acknowledging legitimate concerns, you hide behind contracts, excuses, and talking…read morepoints. What I find remarkable is that Genesis Health Clubs Miramont South continues to ask members for more money while simultaneously expecting them to tolerate broken equipment, maintenance delays, and facility issues that seem to have become the norm rather than the exception. Your response actually highlights the problem. You mention having thousands of members, which means Genesis has access to substantial revenue. That makes the persistent state of disrepair even more difficult to understand, not easier. The fact that your defense is essentially "we are big and things take time" is astonishing. As for the spin room, claiming that members are providing "great feedback" is frankly insulting, and either profoundly out of touch or intentionally dishonest. Either management is completely disconnected from member experience, or it is choosing to ignore it. Anyone who regularly uses that room knows exactly how miserable those conditions can be. Members are not blind, and they are not stupid. We know the difference between a problem being fixed and management pretending it has been fixed. What is most frustrating is the complete lack of accountability. Every problem comes with an explanation. Every complaint comes with an excuse. Every concern is met with a canned response explaining why members should lower their expectations and continue paying anyway. At some point, Genesis needs to stop blaming parts shortages, policies, and circumstances, and start taking responsibility for the quality of the product it is selling. The reality is that Genesis charges premium prices while delivering an increasingly substandard experience. I no longer believe management is interested in hearing criticism, only in defending decisions that have already been made and in complete denial of the state of the facility. Genesis Health Clubs Genesis Health Clubs @rodneystevenii

I've been a member for over a year, and this is without a doubt the best gym I've ever joined. Why?…read more The people. The space. The vibe. The offerings. The responsiveness. The community. The people who work at Raintree often remember my name, welcome me in, and help with any issues that come up for me. The people who work out here come in a range of ages and body types, and are friendly and thoughtful about helping keep the space nice for whoever is coming in next. The space is well organized into sections that feel private and very functional. The yoga space is very zen. There are a few hangout areas that include couches, or tables and chairs, and feel very home like. The recovery room is quiet and dimly lit. There are several spaces with weights and weight machines and each have their own personality. The track is perfectly located to make it easy to include the sled and/or a warm up or cool down lap along with weight lifting. The vibe is consistent and reminds me of being in a spa. Not hooty tooty, but rather, like I have a rich friend who has invited me over to their gym and is glad I've come over! The gym always smells nice and fresh, is clean and welcoming, and has good music on at exactly the right volume. It's easy to walk around as the paths to places are well delineated. And, I always feel like I belong. The offerings, responsiveness and community all resonate deeply with me. Currently I am focusing on prepping for the DEKA, and Raintree has classes, trainers and the equipment I need to prep for this. I am also working on becoming more centered and lowering my cortisol, and the yoga classes and sound bath class are really helping me achieve better sleep, less stress and more feeling connected to my body and heart than I have in a very long time. The variety of equipment and my amazing personal trainer, Kelly, have helped me achieve so many of my personal fitness goals without getting injured, including a 4 day back pack trip with some girlfriends while carrying 40 pounds. I am currently working with Kelly to compete in my first DEKA and to do a pull up. I will leave you with one last example to demonstrate the extra mile this amazing space goes to to help me meet my personal goals as well as to feel very cared for. The other day I came in and asked Chad how I could measure out 100 meters so I could practice for the DEKA. He told me he would measure it out for me. So literally, I went to my yoga class and he got my spaces all measured out and ready to go!

I don't know if I would give this place three stars maybe 2.5. Sorry but this gym is getting…read moreovercrowded and nobody who works here seems to want to clean shit or even fill the steam room bottle even when it's sitting outside empty. Take a hint people and also maybe pick up trash and hair and all the gross crap that's laying around the pool area and the gym and the locker rooms. And maybe get some air fresheners in the locker rooms they smell like a sweaty a-hole.

This is a legit weightlifting gym! AND it's open 24/7c so there's definitely no excuse to "skip"…read morethe gym. My son is starting school in Fort Collins this year and wanted to check out this gym. Lucky for us we were in town during Revlutn Gym's grand opening!! The entire gym was amazing. As soon as I entered we were politely greeted and asked if we would like a tour of the gym. Levi (one of the owners) came right over and gave my son and I a tour. I'm glad he did because we were able to see and hear all about what the gym has to offer. The apparel was really good looking and great quality. There's a corner for supplements, barbershop inside, lounge area to hang out, sauna, and even a cold plunge (you don't see this in many gyms)!!! Another highlight to the gym was the posing room. YES, flexing and showing off all the gains is a plus in this room. It's a really unique setup that has several lights and mirrors. All the equipment was superb, nicely organized, and very spacious. Really excited to start a membership here!!!

The whole thing is a little cringe. There's a bunch of "edgy" phrases on the wall like "BE THE…read moreOUTCAST" but then it's all teenagers on their phones when you're inside. Doesn't seem very counter culture. The equipment is modern and nice but limited. The whole space is CRAMPED. It looks like they took over a warehouse and tried their best to turn it into a gym on a budget but the layout is very awkward. They don't even have a locker room. They're trying to sell you an image more than a quality gym. And if you want a great place to make instagram content, look no further. But there's WAY better gyms out there for a fraction of the price.

A great gym for those looking to lift weight and be with others who have a similar focus…read more This gym ain't pretty. It doesn't smell of essential oils. It does have a lot of equipment. It is clean. And it is full of people focused on lifting. I was a bit overwhelmed with the variety of equipment, but that variety is a really good thing. You can find any piece of equipment you have ever used, and if you are not super picky, you never have to wait. Really a nice setup. Chris, the owner, is often present, and seems very available through email and txt. Certainly keeps the place running well, and given his experience, he is surely a valuable resource. I was a little put off by the political and religious signs; I want to work out, not get riled up. But, I never heard any religious or political discussions, and so none of that got in the way of my workout.

Am an 65+ powerlifter. Like the mix of folks in a gym filled with diversity, including political…read morediversity. The humanity of the lifters - that is what is valued first! Chris and the staff and the pups are awesome!

Lots of great things about this club…read more Great fitness instructors and wide variety of classes available of all kinds! The club manager Mariah works her tail off and is the heart of the gym. She spends so much time there and pours her heart into this place. The fellow members are friendly. There is a bar available with food and frequent activities and events that really help build this community of the fcc club.

Stacy is the new GM and she is absolutely wonderful. I fell into a little pickle with payment and…read morewas about to be sent to collections due to procrastination and came into talk to Stacy and she completely renewed my hopes in the bigger box gym aspect of the fitness industry. This gym has been through alot of staff and I can say that Stacy is the greatest thing to have ever happened to Genesis!

I love everything about this gym! The staff is very friendly and helpful; it's always a pleasure…read moreto see them. The equipment is new and plentiful. No waiting for equipment to become free! The other members have been very nice, and super-polite. The locker room was clean, and the lockers were accessible and plentiful. If you only have a wallet and a set of keys, there is a mini-locker you can use, which is fast and easy. If you have any concerns, the owner and managers are easy to talk to, and they genuinely care. Open 24 hours every day makes a workout here convenient and enjoyable!

So great! Good for the price, considering the student discount, and the 24/7 access. The staff are…read morehelpful and keep the place very neat. What I love most about this gym is that it is never packed, no matter the time of day. I've yet to find a gym where I don't have to worry about going at a "good time". Would go here forever!

Awesome place without ego lifters. It's quiet and clean. Who could ask for more? It is the perfect…read moreplace for older people who don't want the drama.

Great gym. Has about everything you need to get a solid workout in. Rock is a great & welcoming…read moreperson. I came in while visiting from out of state and I received a warm, genuine welcome from Rock and the people working out. I highly recommend people coming in to try this gym out and speak to the individuals here. They're not like other gyms with sales people who are like sharks; The Body genuinely cares about you and your workout environment. Thank you again! Love from Sacramento, CA!

Absolutely awful. Crowded, gross, lack of lifting equipment. I couldn't discourage anyone enough…read more This place and business is atrocious.

You can almost be guaranteed on a Saturday or Sunday that the person that is supposed to open the…read moregym will not show up It is not a one time occurrence

This was a great location and I was very glad the Old Town location was not the only option in Fort…read moreCollins. After very poor and rude customer service at the Old Town location, I went out of my way to avoid it. My experience at this location was trouble free and I was left alone to do my thing. Smiles and no drama from a gym is always a good thing. Unfortunately I canceled my AF membership last week because of the retaliation that the Old Town location gave to my responding to their corporate survey asking for my "candid feedback". In response to my candid feedback they deactivated my key fab because I gave them "unsolicited advice". This is a great gym and in my experience they are professional and kind.

While this facility may have a lot of equipment, I was very disappointed on the layout. During this…read moretime of Covid, there was absolutely NO SOCIAL DISTANCING!!! In cardio area, every cargo machine was available with no six feet apart. This same thing applied in the strength trading area. Also, I noticed several people were not wiping down the equipment. My husband and I conscious of this pandemic and wipe down the equipment before and after each use. I am very concerned about coming back to this location.