It is a nice gym, but they are supposed to have a manager wandering around and I never see that…read moreperson. I also don't care for a guy named Mike at the front desk. He is the laziest employee they have. He acts like he is going out of his way to answer a question. All he wants to do is click on membership cards and stand there. I also don't like they allow kids in there. Some are running around screaming on the track and could knock over someone that is in rehab from a stroke. Kids do not belong in there using the equipment and rarely are the parents around. Make a gym for kids if you want them in there, otherwise have them go to the Kid's Zone.

This is the premier gym in town. With several locations, this gym offers a whole slew of amenities…read moreto include a couple 24/7 locations and clay tennis courts (which I use often). The staff are all courteous, respectful and helpful. I've been to three different locations and each one is clean and well kept. Despite the heavy foot traffic, it doesn't ever seem packed and I rarely have to wait for any equipment. Parking is also fairly ample. Glad we got a membership here (although generally more expensive than I normally would pay for a gym membership) and I do recommend the family rate since it's the most cost effective. Enjoy your workouts!

Nice planet fitness! Lots of leg and arm machines, ample treadmills and ellipticals. Only reason…read moreI'm not giving 5 stars is because it's not 24/7

Formal Complaint Regarding Employee Conduct at Planet Fitness Charlottesville (Wegmans Area)…read more Dear Planet Fitness Customer Service, I am writing to formally file a complaint regarding the conduct of a front desk employee, CJ, at the Planet Fitness located near Wegmans in Charlottesville, Virginia, on June 29, 2025, at approximately 7:00 AM. During my visit, I was attempting to unfreeze my account. I asked CJ to please hold on for a moment while I pulled up my app to continue the process. Despite this, he repeatedly gave me information I was already aware of, and I again asked him to hold on while I prepared my request. At that point, he began displaying an attitude and became rude. When I asked him to please listen so he could assist me more effectively, he became visibly upset. He then told me to "calm down and relax," even though I had remained calm, cordial, and quiet the entire time. Throughout this interaction, CJ continued to demonstrate extremely disrespectful and condescending behavior. Further, CJ threatened to "evict" me from the gym, claiming he had that authority. This was simply because I was trying to complete my request and asked him to listen to my explanation before proceeding. I find this behavior unacceptable and believe it reflects very poorly on Planet Fitness. As a paying member, I expect respectful and professional customer service. I respectfully request that this matter be investigated and addressed appropriately, and that I receive a response outlining how Planet Fitness intends to handle this situation. Thank you for your attention to this matter. Sincerely, Chris Barnes I appreciate the quick reply, but if I'm being honest, if the employee is not going to be reprimanded for his behavior, then there's no reason for me to call and further explain the situation. I don't like being told what and how I am feeling like he knows what I'm feeling. I believed that I was coming to planet fitness to better myself, not get disrespected and deal with unnecessary attitude

This facility does not honor the military outreach program that the rest of the YMCA's across the…read morecountry have implemented. The rude lady at the front desk yesterday said she called her manager, who told her we needed to give her a "list from the DOD." First of all, there is no DoD, it is the DoW. Second, who would give you this list, Hegseth? Third, we have CaC cards that prove what part of the DoW we serve with.

I don't see how Brooks Family YMCA can have a negative reviews…read more This is an outstanding club in every possible category. My grandkids love the summer and school holiday camps. They're the best run programs I've seen. I love the gym, the weight lifting facility, the treadmills, and most notably the 13 great swim lap lanes. The grandkids love the family pool too. This is a great facility, membership at a very reasonable price.

A very weird experience in a very nice gym. first, the good news: the ACAC location is clean,…read morewell-maintained and has everything anybody wants in a workout. I visited upstairs and did the elliptical, some free weights and a leg press. all worked great. I was disappointed to learn that ACAC as a multi-location workout facility doesn't have a membership tier that is inclusive for temporary/non-residents. it's either, you buy a one-time pass for $25; a three-day one; or a full monthly. nothing in between. Charlottesville itself is known for having a very transient, ever-changing population so this policy doesn't make sense to me. When I was there, some weirdo was on the stairclimber making this god-awful coughing noise about every 10 seconds. look, I know everyone has their workout quirks but spreading your germs around knowingly (in the age of airborne viruses like COVID) is a bad idea. I brought it to the attention of the desk attendant and she did not seem particularly phased by the news. ACAC Downtown is within walking distance of my flat/crashpad so I will go back. but I'm just hoping they either bring back the punch card or institute a program for non-residents to make life a bit easier.

I started at ACAC from PT and I did not continue after my 60 days. It is a very dirty facility…read more You see women cleaning all the time but I don't know what they are doing. The women's locker room is disgusting, it smells and there is hair all over the floor and on the shower walls and floor. The hot tub is dirty too. The locker room is way over due for an overhaul. The lockers are dirty and don't get cleaned out ever. It doesn't make sense to have kids in the women's locker room either. Have a family area for changing clothes. Also, the pool is always overrun by kids and it's loud. Terrible gym don't waste your time or money.

Great environment and very friendly staff. Great place to workout. Been going for awhile and have…read moreno complaints.

This place is far above any of the other Snap franchise gyms I've been to. It's super clean, the…read moregear is all in top shape, lots of different equipment choices and a very friendly staff.

My training partner and I drove ninety minutes to train here with the assumption that there was a…read moreday pass option. There wasn't. But, fear not, warriors. We knocked and gained entry with the proper password: "we're here to train!" The owner was in Afghanistan but a few of his athletes were within. We expressed our desire to learn the ways of the Strongman and left tribute in the form of cash ($20) on Tank's desk. We were shown proper form on log press, atlas stones, circus dumbbells and more. It's a small gym but packed with great equipment and a great feel.

I LOVE Zoom. The instructors and workers are so kind and make an effort to learn your name. The…read morelights in the cycling studio are so fun and definitely my favorite compared to other studios. They also give cold, eucalyptus (or a similar scent) scented wash cloths after the class which I love. I love the sculpt classes and have heard great things about the fight and train classes. I wish there was a studio like this near DC as well! 10/10

Am I at a rave? A work-out class? A dance party with my friends? When it comes to Zoom, it's a…read morelittle bit of all three. It combines the basic elements of a cycling studio - cardio and strength to the rhythm of the music - with one-of-a-kind features like a light show pulsing to the beat. Zoom is a welcoming environment that inspires you to be your best, and no two rides are ever alike. Shake up your usual routine and book your bike today - you won't regret it!

You know those gyms that are full of steroids and surliness? This isn't one of them by any stretch…read more I'm in town for a week and needed a place to get some workouts in. I spoke with Bill, the owner, and he was very accommodating and helpful and said to come on over. Briana (sp?) at the front desk gave me a tour and showed me all of the amenities they have in their gym. It's not a huge space but it is very well organized and sparkling clean. My gym back home should see how this place is maintained. All of the equipment is in great shape, they have; free weights, several squat racks, dumbbells, a selection of machines, TRX setup (see picture) and some kettlebells for you hardcore masochists. They provide one-on-one personal training and from the interactions I saw with clients they have loyal followers. I would not hesitate to recommend this gym. They deserve 5 stars.

Having been an old time iron pumping gym rat for years and years, I got away from training about…read moreten or so years ago when I starting building a house. Over that time, aside from gaining about 20 pounds and loosing a lot of muscle tone, I developed some bad back problems as well as very sore knees both of which were actually staring to interfer with my ability to do things around the house and keeping me from enjoying playing with my grandkids. So I decided to start training again on my own. I immediately started hurting myself... repeatedly! I know this sounds like a commercial but "Thats when I decided to try Success Studio!" In all seriousness, the team there, especially Jana, helped me get back into the training routine guiding me along and making certain that I not do anything stupid to hurt myself. That was last August. Its now January and I have lost ten pounds, my back is strong, and my knees are getting stronger. This just proves that, with the right trainer, anyone can get fit. I heardily recommend Success Studio for any one seriously wanting to get back into shape. These folks know what the're doing!

So this was my first time at this Orangetheory in Charlottesville. I travel for work so it's nice…read moreto have an option of a workout that you're familiar with when you're traveling as soon as I walked in the staff knew me by name which I was very impressed with since it was my first time here. Everyone in the gym was super friendly and helpful. Coach Cleo was so motivating and I truly enjoyed having her as a coach for this class. Looking forward to coming back down to Charlottesville and popping in the gym again for a workout.

True judgement free zone! I love coming here, I feel empowered and accomplished during and after…read morethe workout. The coaches are super encouraging. If I take a break and not show up for a week or two, they don't hassle me. I have definitely improved since I've been coming to this gym. Each time I'm able to run a little faster or lift a heavier weight. I love that I'm free to go at my own pace and do what works best for me and my body. This is a workout that is great for any fitness level!

Made an appt, got an appt confirmation, spent $16 on an uber each way only to find out that they…read morecancelled my appt without notifying me.

Staff is great. members are friendly and the equipment is clean. Most gyms don't hold their…read morestandards as high as ACAC.