Our cruise with Sunshine Charters was a highlight during a late summer trip up north…read more We booked a late morning cruise, and boarded the yacht with the friendliest crew before heading to Lake Charlevoix. They unfurled the sailed and we enjoyed the sunny and breezy day before heading over to Lake Michigan, passing under the drawbridge as we went. Lake Michigan was choppy, but I never felt uncomfortable being out on the sailing yacht throughout. Bathrooms were clean, cold (non-alcoholic) drinks were a-plenty, and there was even a fun space for kiddo to make a fort with the cushions to stay amused. Would highly recommend booking a trip if you get the chance!

We took part in the 11:30-1:30 sail on a beautiful Sunday. Captain Blair and mates Chase and Judy…read morewere lovely. There were about 25 folks on the boat and everyone had plenty of room. The sail is exactly as explained in the description. We went around Round Lake, then out to Lake Charlevoix, then under the drawbridge and out to Lake Michigan for about 15 minutes. They played good music and offered water and soda. It was a very enjoyable experience. My only suggestion would be for the crew to give more information about Charlevoix and the lakes. We like to learn about the area we are visiting! And it's okay to suggest tipping. I noticed most folks did not, which is a shame.

Wards is an AWSOME place to go when summer rolls around. The gas is amazing. Highly recommend!read more

-0 shit service. Thanks for the bullshit talk this morning. Not going to recommend you for a…read morecharter. Was not treated very well this morning when it was your mistake.

Get tickets to Beaver island out of charlevoix, Michigan…read more Round trip tickets to and from. You will have to check their website for departure times, amount of baggages you can take and Freight that you can send. Were able to find parking for vehicle and shuttle service back to the boat dock in time to board the ferry. We departed at 2:30 p.m.,arrived around 5:30 pm and desembarked.

Best part of our recent visit to Beaver Island. This is a stellar 2 hr ride to a world away.read more

Do NOT rent here. We are experienced boaters and had a terrifying experience with their pontoon…read morerental. The boat's engine failed on the water, leaving us drifting into a rocky shoreline in dangerous, choppy conditions. Neighbors ran down to help, children were crying, and several people were injured. The company told us not to call the Coast Guard (others did anyway) and promised help--but instead sent two men in a truck who could only take three people, stranding the rest of us with small children and no keys or phones. When we finally got back, the owner was rude, blamed us, insisted his boats never fail, and tried to charge us the full rental plus $2,000 for damages--on the boat that had broken down. Check the Google reviews before booking--this isn't the first time this has happened. Spend your money elsewhere.

Awesome boat rental business! Nice college kids helping run things and they were sharp! Knew all…read morethe pertinent info needed for boat operating. I wish I knew the one gal's who who helped us (tall, blond) because she was great. We had a wonderful time on the lake! Boat was beautiful and rode like a boating dream. We went back and forth on the tube and ended up taking it. So glad we did because my boys had an absolute blast, I highly recommend this business!

Beautiful and quiet marina. Too late stroll around the marina to take in the view and just enjoyed…read morethe peace. A great place to just hang out and relax.

Denny the dock master is very rude and arrogant and disrespectful, was told I can't look at a…read morechoice of slips, must decide sight unseen. Told if I don't like it yo just leave ? I have a brand new Boston Whaler and I like to know the slip before I rent it? This person is the worst customer service skills I've ever seen in 40 years of boating! The Marina is great and everyone else staff wise was behind excellent!

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

In early June I requested a service call to inspect my steering system at my dock in Northwest…read moreMarina. I did not attend since I live down state. The inspection cost $323 but they provided no useful repair suggestions. Then in late June the harbormaster called me to tell me that the boat had and alarm sounding. I told him that I had a service call and that the technician must have left the battery switch on. He agreed to turn it off. On the fourth of July I attempted to take my family for a cruise but both batteries were totally dead. I had to scramble to purchase a battery charger and plug adapter for $185. Two days later the boat was finally on line. I visited the service manager and requested that he reimburse me for the charger and adapter. He said that he would "make it right" and he would get back to me. Five days later and two unreturned phone calls he finally told me that I probably needed a charger anyway (not true) and he would not purchase it from me. Then he said that there should have been an additional $50 charge but he would waive the extra charge. Overall I was extremely disappointed with the way I was treated.

I just purchased a boat whom had it serviced by Dry Harbor. Holy crap, the prices that was charged…read morefor the very low quality workmanship. After I ran the boat to my home port, I noticed I was running out of fuel in my starboard tank. The port tank was 1/2 full. After I ran the numbers, I should be just below 1/2 tank. I stopped at Washington Island and paid 6.49 per gallon, so I took on 40 gallons (20 Per side) and that got me to my home port without any issues. I tapped on the tanks and felt I had about 10" on both sides. That would be about 35 to 40%. - The gauge on the starboard read 11%. I took picture to compare as the Starboard sensor was recently replaced. They installed the incorrect sensor. The old owner had purchased sensor however did not have the time to install and hired Dry Harbor. He was told he had the incorrect ones and they obtained it. They were wrong and the my guy was correct. The correct one is a KUS SSL-25 (25") 001306k They installed an aftermarket 23" from summit racing #226-660 2111010113. (The ohm readings are not even similar.) He paid to replace it twice now. He had an issue with the generator studdering and popping. Hired them to look at it. They ran test and stated it was fine. On my demo ride, it was running like crap. Same issue. My broker suggested to have them reduce the boat price by 500 bucks and I to take care of. Heck, 2-hours later, 2-Spark plugs and fuel filter, it ran awesome. Simple fix by any person. He had several issues, mostly with lack of attention to detail. - Looks horrible. I'll ix in the off-season. In my opinion, the price rate you pay for quality mechanics should not get this UN-qualified service and lack of detail. You are not able to trust this place. Likewise, most marina's are the same. It is too bad the industry has taken this approach. Good thing I know how to work on my own stuff.