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Iris Luxury Hair

5.0 (1 review)
Open • 10:00 am - 4:30 pm

Services - Iris Luxury Hair

Applying hair extensions

Hair extension services

Hair loss consultation

Iris Luxury Hair Photos

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8 months ago

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Hair Reflections - Before & After

Hair Reflections

3.6(25 reviews)
0.5 mi
•$$$

Love, love, love this salon!! I always have a great experience. The staff is very friendly,…read moreattentive, knowledgeable and professional. I have been a client for about 3 years and could not think of going somewhere else even though they are 45 minutes from home. The products used on my hair make my hair feel wonderful even though I have full color. I am naturally gray now but my color is a beautiful red which never fades between visits (4 to 5 weeks). If you are looking for that special something with your style or are in need of hair pampering, this is the place!

Yesterday I came in for a hair color appointment at 1:30. My hair was too light blonde and I…read morewanted to go softer with a little more depth, like the photo I liked of my hair 2 years ago, and like the Pinterest board I showed her. I knew I was in trouble when she put the base color in. It was BRIGHT red. She kept saying that's why she doesn't like customers to see when they apply color, because it's a process with the blending and I get that, but that bright, un-natural, Ronald McDonald red was way off of what I was wanting. So, then she said she'd tone it down with some brown. It was just way too dark. She said she thought it looked good and that if I didn't like it, she's pop some highlights in it another time. Honestly, I don't know how I could have communicated better. I showed her the pinterest board. I showed her an older photo of me I liked. I told her I didn't want anything drastic. And that's what I wound up with....7 hours and $665 later!!! $150 of that was for a VERY light trim afterwards. Another part of that was a de-mineralization process. She also CHARGED me for THE COLOR REVISION when I DIDN'T LIKE the BRIGHT RED/BURGUNDY color she chose after I EXPLICITLY told her and showed her what I wanted. That, and she was juggling several clients at once. I get it that hair dressers do that, but this seemed excessive. She offered more than once to continue to work on the color in the future, but at this point my trust is gone. So, I will not be going back there. I had a long cry last night and my husband did his best to console me. He didn't like what she did either (which makes it worse). Fortunately, another colorist at a different salon has graciously offered to re-do my hair color tomorrow (At full price, of course.) Otherwise I would not go out in public again until this situation is resolved. It makes me cry to look at it!!!! Update: It's taken another stylist two salon visits and 7 hours to undo what happend to me at this salon. It's cost me as much as I spend a year on my hair, to undo what happened.

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Hair Reflections
Hair Reflections - Expect nothing less than the best! Call us for an appointment today 205.977.7770

Expect nothing less than the best! Call us for an appointment today 205.977.7770

Hair Reflections - Editorial work for Modern Salon Magazine done by Rose Fraser

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Editorial work for Modern Salon Magazine done by Rose Fraser

Iris Luxury Hair - hairloss - Updated May 2026

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