Full disclosure, I've been a docent with Jacksonville Public Library for a couple of years now, and…read moreI'm a raving fan! If you're not already plugged in, subscribe to their emails! Every week, special events happen at branches all over the city. From author presentations like "Lit Chats" (ranging from local authors to James Patterson, yes, the James Patterson!) to special events like the Candlelight Concert series, there's something for everyone. PRO TIP: The $1M Memory Lab on the 4th floor of the Main Library downtown is FREE to use with a JPL card. Ask the Special Collections librarians for help, bring a thumb drive for downloads, and you're all set!

went to another Amazing Candlelight Concert at the Jax main library. Te quartet of talented string…read moremusicians was playing selections from the three Lord of the Rings movies. The music played in a beautiful setting of candles was beyond description. If you haven't been to one of their many concerts you're missing out on an incredible experience.

Don't go here. My friend(16) was using a computer and a grown man came, sat a few computers down…read moreand started watching inappropriate content and touching himself, eventually starting to stare at her. Me and a few other friends came down because she was scared she was going to get harmed. We helped her report it and the man got off with nothing more than a warning. He was allowed to stay and continue using the computers while me and my friend were stuck here. (I had to wait for her mom with her in fear of her safety.) I've been going to this library for 5-6 years now and I doubt ill be coming back. This is unacceptable and disgusting. This all happened halloween of 2025 between around 2:15 and 5.

Willowbranch Library is my favorite, hands down, of all the Duval County library branches. It's…read moregorgeous on the outside and the cathedral ceilings and wooden bookshelves on the inside make you almost think you've gone back in time. We call it The Little Library that CAN! It has books (of course), cds, dvds, magazines, computers for research and internet, free wifi, a lovely children section, a meeting room, clean bathrooms, and an elevator. Thanks to the inter-library loan system (brilliant!) you can order any book in the county and have it delivered to your branch for you to pick up (and drop off). In other words, if they don't have it, they should be able to get it for you! The parking lot is small (and on Wednesday nights, full of people attending the church across Cherry Street (grr)) but you can park on Cherry Street and near the ball park without a problem. Plenty of bike space for those who want to ride here.

Came here to get a library membership! It was so easy and the lady who helped me was so kind and…read morehelpful. She was truly happy to have me there and answered all my questions. It was spacious, clean, and pretty inside!

I have been to the Pablo Creek Jacksonville Public Library many times as it's close to my house…read more The majority of my visits have been early voting. But I've also used the library services to print and make copies. As the library is one of the cheapest options. You can log into a computer using your library card and access your email to print documents. On this visit, I needed 60 copies for an upcoming meeting. I stopped by the front desk first and I'm so glad I did because the copying process had changed. Chris was so helpful and sweet. She came from behind the desk, walked me to the self service machine where you she assisted me with checking my balance and adding additional funds to my account. You can now use your debit or credit card instead of cash. But cash is still an option. Then she walked me to the copy machine and showed me how to log in. She suggested I print a few copies first to make sure they looked good. Again, she was such a help, because there was a line going down the page that was not on my original copy. She cleaned off the glass and suggested I use that option instead of the manual feed. Voila, the line was gone. If you're looking for a book or need to use the library services, I highly recommend the Pablo Creek location.

What an incredible first experience at the Bartram Trail Branch! My family and I recently moved to…read moreFlorida, and from the moment we walked through the doors, every single person we interacted with was kind, welcoming, and genuinely eager to help. They didn't just answer our questions, they went out of their way to make sure we had everything we needed. A very special shoutout to Alex. I always get a little nervous telling people we're new to Florida because everything is unfamiliar, but Alex made us feel right at home. She was unbelievably patient, warm, and just an all-around amazing person. You can tell she truly loves helping people, and that kind of service is rare. If there were a way to write a letter to her manager, the library board, or even the Chamber of Commerce recognizing how wonderful she is, I absolutely would. Employees like Alex make a lasting impression and are the reason people keep coming back. Thank you to everyone at the Bartram Trail Branch for making our family feel so welcome. We walked in hoping to get library cards and walked out feeling like we had found a little piece of our new community. Five stars isn't enough!

Being a Duval resident, I can't check out books here. BUT one of my favorite things about this…read morelibrary is their book sale! They always have such a great selection of books to purchase. Paperbacks are $2 and hard covers are $3. Can't beat that! The librarians are so nice and helpful. And they have great areas to sit and read or study as well. It is definitely one of my favorite libraries in the area! And bonus - right now they're decorated for the 250th anniversary of America. So fun.

This was my local branch when I first moved to Jax- I utilized the library and this was my voting…read morelocation too for early voting. Now I enjoy using the rooms for volunteer meetings. You can book out various meeting rooms throughout the year- free. Perfect for a non profit meeting! Once a month I stroll in wearing my adult scouting uniform for the NEFC Scouting America Sabol District Commissioners meeting. Thank you to the staff for always being helpful!

Great selection of books and reading material at this library and the parking is very accessible…read more There are conference rooms that they provide as well. Last night I attended a 6PM meeting and it was quite organized. Desktop computers can be used as well and there is a time limit for 1 hour browsing. The library staff is here is very helpful and knowledgeable. Quite friendly too. Come on by and visit SE JAX Public Library, there is something new to learn for everyone :)

It's been a year since my last visit to the library, since I walked in I was received with a smile…read moreand when I asked for help she was very nice and showed me how to look for apps on the website which helped me very much select a few books, she explained to me the checkout policies and was just so nice and helpful I really enjoyed going and will become a regular as I am trying to get into the habit of reading the only thing which I know is out of the library control is the smell of a few visitors who are in the computer area. Other than that it was a great visit

I read books now! I used to frequently go to the library in Pittsburgh and really stopped reading…read moreover the last few years. After the Yelp event that I hosted at the downtown Library, I signed up for a library card. I checked out their website and was happy to see I could reserve books at the San Marco location. I was alerted when they were ready for pick up, and they give you ample time to pick them up too. I parked for free right in front of the library, and there was a security guard that greeted me at the door. I picked up my books off the "hold" shelf, and then it was a self check out! I didn't even speak to anyone! I just scanned my card, scanned the books, and left - honor system style. The self check out was so high tech and offered other suggestions based on the books I picked out. There were lots of kids at this location the 3 times I've visited. I didn't explore the library much, but am so happy about the services offered here. I've read 2.5 books so far for the first time in years! I'm a reader now! Thanks Jacksonville Public Library!

I was surprised at how large and spacious this location is! It's well lit and plenty of computers…read moreand study areas for use. And of course, a wonderful selection of books. We came for a "lit chat" author event and it was a good time. The library staff was wonderful, helpful, and so kind. The event was held in their conference area... also spacious. There is also quite a bit of amazing art to look at here. This is a location I'd come back to again!

I love the library! It's a wonderful place that people have…read moregotten away from appreciating! You can get lost in a book from any genre. Pick up a magazine and read it or use their computers. Find a place to sit and study or attend one of their free classes! It's a wealth of knowledge and information just waiting to be discovered!

6/25/25 I was surprised I did not have more reviews bec I request my monthly book club books from…read morethis library! They are always quick to get the book and contact me. I come in with my phone that has library code on my app and check the books out and leave! Very easy and quick!

I love our local librarys- and I was at this location for a cub scout meeting that was being held…read morein one of the meeting rooms. The room was spacious, library was busy outside the room- we just had to hustle to clean up to get out before they closed up. The bathrooms kinda needed better attention, but I think that was mainly because the facility is older. I'll be back again for more workshops with the kiddos. Thank you to the library for facilitating the cub scout pack!

Great Library! I have come here to vote and I have come here to pay fines (yes, I know) Guaranteed…read moreincome! :) The staff are always pleasant, there is usually an officer on duty and there are detectors to pass through. It is large and spacious inside. It is also open and bright feeling. What I really love is that I have gotten back into listening to audiobooks while working and they partner with Libby to check out books and audiobooks online which is great. They have smart phone apps and have pretty much everything I have looked for and more. I recently got into my account after not using it for over a decade and I was able to email and get service within an hour while I was out of town and got everything resolved. I was able to pay the fines once I got back into town. It was great. Last time I was there I noticed they also have bus schedules for people if needed, they also have tax forms to print if you need them and there is ample parking. Super convenient! They also have a schedule online for activities for kids! Love that it is an active and community-centric library!

The children's department is good especially during the summer and the staff is always helpful.read more

This is the best library ever! There is a store you can go in buy books plus books sales and the…read morestaff are so sweet and friendly and helpful and amazing it is clean and organized and incredible place if you want some peace and quiet! I been coming here for years it is my favorite in the world! I love the staff so much they all deserve raises!! Plus so passionate and patient and lovely I hope this library comes to Virginia we need one of these! It is especially unique and special and very beautiful and great for all ages so magical! It is the best place ever!! I am obsessed with this place my favorite place in the world! Thank you for all your hard work and devotion to the community and others u appreciate you so much thank you for everything you all are heroes! Happy summer everyone! From Lauren

The staff here seemed a little more mature than at some other branches, and everyone I interacted…read morewith was friendly and welcoming. They have dedicated areas for kids, teens, a quiet room, public computers with internet access, and a hallway filled with discounted books. It also looks like they offer plenty of activities and programs for all ages, which is great to see. My favorite feature, though, was the drive-up book return. I know it might sound like a small thing, but on those days when you're feeling overstimulated and just want to return your books without getting out of the car, it's absolutely perfect. Whoever came up with that idea deserves some credit because it's honestly genius.