I used PJN Tax Solutions recently and am thrilled with the outcome…read more Patrick & Anthony were responsive, professional, courteous, informative & did not overpromise. Never had to leave a message Phon calls or emails received immediate action. In the end they reduced my monthly payments by over $500.00.. Game changing when it comes to financial & stress relief. Highly recommend PJN to deal with your IRS issues. Dave Speck

Patrick is rude to his clients. I hired PJN tax solutions to assist me with some tax issues. And…read morewhen I asked a question on the process, Patrick fired off insults and cussed me out. A real unpleasant experience from someone who is supposed to be there to help. His bedside manner is uncouth, unprofessional, and unruly. My experience with this company has been scary. In a way, I am glad he cussed me out soon. This way I can hire a real professional to help me.

I sure hope if I ever get divorced that my husband uses the old guy Stephen. I gave his name to a…read morefriend and I'm so sorry I did. In my opinion, this guy is a complete buffoon. He stumbled over his words and came to the meetings completely unprepared. He had to refer to documents for basic information on a divorce case. How about reading the 2-3 page document prior to the meeting. I feel that he's incompetent.

I started with Mike Swisher nearly 30 years ago. I have always had good service with them. Well…read morerecently my subdivision was purchased by a developer. My sale price is in 7 figures. I on 3 attempts called to get some advice on this amount of money. On ALL 3 calls I did not even get a return call. I know other than this transaction I'm a small but loyal client but I would think a returned call for advise would be not to much to ask. So can I recommend them... no. Sorry Mike I know you are retired and had nothing to do with this unprofessional behavior.

We were very disappointed with the services at Morrison and Associates. We hired them to do our…read morebusiness and personal taxes for 2014, and the experience was not a good one. We met with Bill in Feb, to discuss switching our tax services to them. To be fair, Bill was very nice, and he seems very knowledgeable, which is why we made the decision to switch, but things didn't go well after the first meeting. Our corporate taxes were due on March 15th, and they weren't ready until the day before, and there were mistakes made, so we had to file an extension, costing extra money, and this is a tiny, tiny company with no payroll, so it is not as if our taxes are complex at all. During this process, I worked with a person there who did our business return, and as they were adjusting the journal entries in a different manner than we have done the last 8 years, I had questions. I could never get an answer that made sense, and multiple times, after doing my own research, I had to respond that what she was saying was wrong. She would check with Bill, and it turned out that she was wrong. The fact that I have to double check her answers does not give me confidence in having them manage our taxes. After that, we waited for our personal returns, as well as the return for my daughter. Over the next month, I called 4 or 5 times, inquiring as to the status. Sometimes they thought they were almost done, sometimes they thought my daughter's were done but not sure if they were filed, but they said Bill would know, but he is out, and they will call me back. The problem, no one ever called back. Our concern was that if we were going to owe a lot in taxes, I don't want to find out on April 15th I have to come up with a lot of money. Finally taxes were done on April 13th, I went to pick them up, and not only did they have the automatic payment set up for my taxes, but estimated tax payments set for 2015 (which would pay way more than necessary). I had explained upfront, that I pay estimated taxes on my own, based on my earnings which vary. I reminded them of this and they said they would remove the automatic estimated payments. I also noted they were taking part of my state refund and using it to prepay my state taxes for 2015. I asked why would we do this, if I already get a refund every year, that just makes for a bigger refund? They had no answer, but said they would fix it so I received the entire refund Two days later I check my bank account and $2,100 was automatically paid for next years taxes. I called them. They said they made a mistake but oops, too late to undo it. I had to contact the bank to dispute the payment. A week later, I got my State refund...minus the prepayment for next years taxes...I guess they forgot to correct that too. My final complaint came with my bill for services. Before switching, I asked what they charged, and while they said it varies, they gave me the base rates. I explained what I paid previously, and they gave me the impression it would be similar. Guess what? Double. and not just on a small personal return, this was $1400 vs $700 from my previous accounting firm. I understand not giving an exact quote, but when I tell you what I paid last year, and provide copies of my returns so you can see the work, I think you could mention that your services are likely to double for this amount of work. Maybe that is too much to expect. Still, considering our taxes took twice as long to be completed, and I could never get good answers on my questions from anyone other than Bill, and they didn't return phone calls, does not make it a service worth twice as much. Premium price is Ok for premium service, but certainly not for bad service. I let the owner know we were disappointed in the services and why, I never heard back. Though recently an employee contacted me about filing payroll taxes. I explained, I have no employees, no payroll, never have and so I do not need to file.

We have been a long time client of Morrison & Associates and go back to when he was the only person…read morein the 2nd Floor Batavia location. We were always pleased with his service, knowledge, professionalism and advice. Up until this year, in our minds he was the tops. Unfortunately, recently, things really went downhill. When called, he never returned calls or might after two or three messages were left. When emailed, you may or may not get a response. It was constantly having to try to get him to resolve an error made on our 2016 taxes. When you did finally speak with him, different versions of what was done or not done were told. When in actuality, after months of chasing (Feb. thru June), nothing had been done. Finally at the end of June the paperwork was done and we were told to pick it up at the office. When we got there no one at the front desk or in the office was aware of the situation and nothing was left upfront by Bill to pick up and he was not in the office. Needless to say, the Apex team was most helpful in resolving this for us and we finally got the paper so we could send off our check. Understand errors occur - we are human. However, where my disappointment lies is in the huge, out of character lack of response and professionalism shown. Not the Morrison and Associates we had come to respect and love! The delay in response and preparation resulted in additional interest owed. So sorry to see a long term business relationship take this turn.

Switched to Bob and Co. just this year. Personal reasons I wanted to try someone different…read more Pleasantly surprised, in fact my expectations were surpassed. No nonsense, no flashy office, just a place where people are personable and the work gets done. Got refunds at federal and state even more than the last couple years. Highly recommend. For personal and business accounting. I will be back until they kick me out! Five stars!

Bob and team have done our taxes for years. Easy to talk to and a damn good accountant, at least as…read moremeasured by refunds we got compared to what previous accountants got us. Reading the other reviews, I won't deny that once in a while, I've had to call them to check in on our taxes, but in the end, it always gets done, and it gets done really well for a reasonable price. Bob's a great guy.

This is our 3rd year using Jon as our tax accountant. Jon is professional, well educate, friendly,…read morequick to respond, very helpful and charges fair pricing. We'd recommend him to anyone!

From the owner: We are a network of experienced professionals whose knowledge and expertise has been acquired…read morethrough years of experience working with the world's leading companies. We work with small businesses to apply big business solutions at affordable cost. Our approach reflects a commitment towards excellence. We offer a complete array of tax, accounting, and consulting services which we deliver with a personal and professional style. We value our role as trusted partners who know and respect your business.

I used them several years ago and was satisfied with their service. However, today I received a…read moreform letter that their systems were hacked and my personal information including tax returns, social security number and other personal information were accessed. They offered free credit monitoring. It is beyond frustrating when you entrust an organization with the most sensitive aspects of your finances and business and they do not maintain adequate security and simply say "oops" in a form letter, no less, and walk away completely unharmed while you are left to deal with the consequences of their failure to secure information properly. When are we going to start to fine businesses who do this? It's the only way to get it to stop.

From the owner: At Fox Valley Tax Solutions we believe informed clients are empowered clients. Tax knowledge should…read morebring us together. Let us help you take control of your tax. Fox Valley Tax Solutions is a full service tax firm located in Saint Charles, Illinois. We specialize in providing a personalized experience to all of our clients. We offer tax, representation, and business services to individuals, businesses and estates. Personal | Precise | Passionate - A Different Tax Firm