WORST EXPERIENCE EVER!!!!!
my husband and i came here for marital counseling- no big issues, just lack of communication. the only benefit was that we ended up bonding over what a TERRIBLE experience this was! the "doctor" (who in fact was not a doctor but rather a social worker) had no clue what was going on, and was more than 20 minutes late both times that we went. the second time, we were locked out of the office for almost half an hour.
billing was even more of an issue. intrigue overcharged us and when i confronted them, they told me the payment went to our deductible. after investigating the issue with our insurance company, we learned that they had charged us 3 times more than the allowed rate. after bringing this to abby's attention (abby is the owner) and to the attention of our insurance co., abby promised a speedy refund. it has been 6 weeks since that phone call and i have yet to receive any remuneration. i called again, and a sleepy dope answered the phone to tell me that he could see i was entitled to a refund, but he didn't write the checks and couldn't help me.
if you are interested in legitimate counseling services with honest and intelligent providers, STAY AS FAR AWAY AS POSSIBLE. the billing hassle we have been facing for 7 months now (with several hundred dollars at stake) only adds to the pain.
i was leary of counseling to begin with, but this experience made that apprehension even worse. read more