This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

VIP Auto Glass texted me right away after calling the number listed and quickly gave me an estimate…read morefor my new windshield (very reasonable price!) and a few times for an appointment at my house the next day. He showed up on time, was polite, worked fast, no upsell, stuck to the quoted price, didn't make a mess and my new windshield looks terrific. Highly recommended.

Probably the best value for the automotive glass replacement in Texas (definitely in San Antonio)!read more

I got a quote, and woulda done a windshield repair, but Johnny seems unable to collect addresses…read moreand schedule via message and instead preferred to collect my phone number. Johnny also seemed to enjoy calling said number at a cadence usually reserved for a Jehovah's Witness who happens to be experiencing a meth overdose. So while in the taco line trying to place an order I got not one, not two, not three, not four but FIVE separate missed calls. Johnny apparently is not very trusting of voicemail, because he left me a few of these too just in case the torrent of phone calls failed to interrupt whatever less important life task I was up to. I'm not sure if maybe a small child or a monkey of some sort had come into possession of Johnny's phone, but if so he needs to guard it better, and if not he probably should lay off harassing potential customers.

I've used Johnny with GlassFx twice for windshield chip repair. Very pleased with his mobile…read moreservice, quality of work and affordability.

Johnny came out today and fixed the small divot in my windshield! He did an excellent job and…read moreexplained the process and what I might expect from the repair. Highly recommend!

WARNING!!! DO NOT USE THIS COMPANY!!!! This SOB called safelite and canceled my order after I told…read morehim I was going with safelite. Don't trust those company who is deceiving and dishonest. Safelite has better product, prices and deffinatley better service.

John came out to my home, replaced my windshield. He told me at the time that it was a Lifetime…read moreWarranty. The next day when I drove my car I could hear the wind gushing through the seal of my windshield. I called him and he came out 2 days later and put more sealer around the edges of my windshield. The next day the wind was still gushing around the edges of my windshield. I called him again and he said he'd be out the next day and I have NEVER SEEN NOR HEARD FROM HIIM AGAIN. He refuses to call back or answer any texts. DO NOT USE THIS COMPANY FOR ANY CAR GLASS REPAIR. His business card reads "Quality, Service, Integrity"......I found NO service and ABSOLUTELY NO INTEGRITY.

My wife been wanting her RAV4 tinted ever since we purchased a new car a few months back that had…read moretint pre-installed. While searching Google Maps for something entirely unrelated, I discovered 1st Response Tint located in the neighborhood and decided to look into things further. Reviews on both Google and Yelp were top notch and the price was right so we decided to move forward with the tint job and we're glad we did. My wife and I had some questions as to how dark to go, so Justin had us swing by and he was able to show us some examples of what could be done at various levels as well as let us know what was installed on our already-tinted vehicle. We scheduled an appointment for a few days later and when the day came we were able to drop off the vehicle when I had a break from work that morning. Justin sent a text a few hours later with some pictures of the finished work and let us know that it was ready to be picked up. The finished product looks absolutely amazing and we will be sending others to Justin to have tinting done on their cars.

2nd time using 1st Response Tint and I absolutely love the work! My Jeep is looking amazing and the…read moresun is definitely blocked out now!

L & M Auto Glass is awesome! Kieth, the owner, is everything you want in a Window Replacement guy…read more He goes above and beyond. Perfect service and AFFORDABLE! If your insurance doesn't pay for windshield cracks, this company will be less than that $500 deductible you would need to pay. L&M is go to Window Replacement from now on for me.

Front windshield was broken got it done quick. Great service. Professional and on time. Will…read morecontinue to do business with them from now on.

Wish I could give a ZERO…read more I dropped my vehicle off at Caliber Collision located at 1604 and Marbach on August 7, 2024, and picked it up on August 15, 2024. I was told all repairs were complete and that the vehicle had been fully checked. The service representative, Robert, asked me to complete a survey and rate him a "10," explaining that the score affects his paycheck. Thankfully, I did not complete the survey immediately, because that weekend I received a service alert stating that my blind spot system was inoperable. I called my assigned service provider and left a message on Monday. He did not return my call until late Tuesday. I explained the issue, and he instructed me to bring the vehicle back on Thursday or Friday, August 22. When I returned on Friday, Robert said he would have to take the car to another center for a reset and re-calibration. I left the car and was notified by text an hour later that it was ready. When I picked up my car, Robert said the mechanic test drove it and confirmed the issue was fixed. He again asked me to complete the survey and "not mention" that I had to bring the car back because it would cause the survey to fail and affect his pay. This was inappropriate and unprofessional -- especially since returning for unfinished work cost me time and money. The next day (Saturday), the light came back on again. I called Robert on Monday morning around 8:30 a.m. and was told he would call me back after speaking with the mechanic. I never heard back, so I called again around 2:00 p.m. and scheduled another appointment. Later that day, he called and said he believed the sensor needed to be replaced and that he would contact Travelers for approval. I brought my car back on September 4 and picked it up on September 5. When I arrived, the receptionist handed me the keys and said, "If you need anything else, give us a call," because Robert was not available. The following day, the same blind spot light came back on for the third time. Continued Lack of Communication: On September 8, I called the shop and was told Robert was off. I called again on September 9 and was told he was at lunch, so I left a message. I called again on September 10 and was told he had stepped away from his desk. At that point, I asked to speak to the manager. I spoke with General Manager Alexia, who was extremely nonchalant about the situation. She said she would reach out to Travelers Insurance to get approval for my car to be sent to the dealership for further inspection and promised to follow up with me. I waited weeks with no response. On September 29, I called again because I still had not received any update, text, or email. Alexia said she was "still waiting on the insurance company." That same day, my lawyer's office contacted the Travelers adjuster, who confirmed that my car had already been approved to go back in. I immediately called the shop again on September 30 and left a message for Alexia. On October 1, I called back and was told she was at lunch, so I spoke with Robert instead. Robert said he knew nothing about my car being approved to return and that Alexia hadn't communicated anything to him -- which was odd, considering I had left multiple messages for him prior to speaking with her. On October 4, Robert said he would speak with Alexia to find out what was going on and would follow up with me. It is now well past that date, and no one has reached out. Current Situation: As of today, I have received no calls, emails, or updates from either Alexia or Robert. The Travelers adjuster has already approved the additional repair, yet the Caliber Collision staff have failed to take action. I have had to return my vehicle three times for the same issue, and it still is not fixed. To make matters worse, I now feel as though I am being ignored or "punished" because I left an honest review with Travelers Insurance. This level of service is unacceptable and unprofessional, especially from a repair facility recommended by the insurance company.

Well, I had two previous (recent) negative reviews of Caliber. Someone from the company wrote to…read moreme and asked me to contact them via email. I did that three times, and I never heard back. I presumed that was to find some solution, but I guess I was wrong. I presumed my email went to the main office, but someone from the problem location left me a voicemail asking me to stop leaving negative reviews. They said they might charge me additional fees, even though my car is no longer there. Biggest problem was this is the same person I originally had problems with, so having that person call me didn't make any sense. She said she would charge me storage fees even though my car was at their location for an extended time because they said they preferred I leave it there so they wouldn't have to assemble/reassemble it repeatedly. I felt the VM was threatening and unprofessional, so I did not respond. It made us even angrier. I believe the theft of parts from my car while it was at CC (from both the exterior and interior) might have been an inside job, but I can't prove it. No windows were broken and no doors were damaged and the trunk was not damaged. It was almost as if someone had the keys to the car. Of course, that's speculation on my part. So, I'm stuck with a $2,000+ cost for ADDITIONAL non-collision damage and theft done to my vehicle while it was at Caliber Collision. I ended up having the collision damage repaired by someone else and it came out very well. The stolen parts and physical damage were also replaced/repaired at my expense. I'll never use CC again. My insurance company will soon be asking me to review my experience with CC and that will be fun.

I go here all the time to change my oil and they are so nice to me. I'm from the kingdom of Saudi…read moreArabia. Every time I change my oil, they say that I need a new engine and of course I always change my engine and transmission every 3000 miles. That's what they said and you should always listen to your mechanic (:

After getting into an accident, dealing with the other person's insurance was a nightmare, but…read moreHonducar made the whole process so much easier. They fought to make sure I got everything my car needed and didn't cut corners. No aftermarket parts here, they made sure every single part was OEM, straight from the manufacturer. My car came back looking exactly the way it did before the accident. If you want your vehicle restored the RIGHT way after a collision, this is the place to go. Highly recommend!