Fine outdoors store, right on the way to the Klettersteig. They advertise "4 floors", which is…read morefairly normal --- but this time around it's the ground floor, one above, and then two basements. Rental gear is in the first basement. Klettersteig / via ferrata gear in the summer is fairly straightforward, and CHF20 for the day --- cheaper than I'd expected. New-style EPS helmet (rather than hard plastic), a harness with speed buckles, and a progressive-tear via ferrata setup; mostly very-new-looking Petzl gear. Front desk staff was polite, if uninterested in dealing with rental customers; the rental desk was much more friendly.

The owner of this store is one of the rudest most unhelpful people I have come across in the…read moreservice industry. We hired skis through them and took out their insurance. One pair of skis got damaged when skiing on piste with an instructor so we took them back only to be shouted at and told that we couldn't have any more skis we would just have to ski on the broken skis or have no skis for the rest of the week. He was incredibly aggressive and shouted at us and stormed off refusing to speak to us or help. The rest of the staff were incredibly apologetic and embarrassed by his behaviour and had to help us behind his back! Do not use this company, they will take your money for insurance but won't honour it.

I used this ski shop for a week-long ski and helmet rental while visiting Cervinia. I came across…read morethem using the Alpinresorts.com website, which I have used for other ski destinations abroad. The website tends to offer discounts to the point where it saves you money (and the schlepping) of paying for skis on international flights. When you enter from the street, you'll see a compact store with some gear and clothes. The rentals are all taken care of downstairs, so if that's what you're looking for...head down. The process for picking up the skis, poles, and helmet was relatively painless. I had my confirmation email from the website, however the store did ask for photo ID (which wasn't mentioned in the confirmation email). I mentioned that I didn't have my passport on me, but did have the credit card used to secure the purchase with me. That appeared to be sufficient as I was able to pick up my rental. The techs were able to quickly adjust my binding to fit my boot and I was on my way. There was a ton of staff in place at the store on Sunday (I suspect it is a big turnover day for them). One of the staff members was kind enough to take my ski upstairs to street level. After my week of skiing was done, the place can be virtually skied into from the town's main area. A short walk down the main street and you're able to return you skis with ease. They quickly check the serial number on the skis, confirm your name and you're done. I've got no complaints about using these guys for a rental. They had a big selection of skis and poles, so you're sure to find something that makes sense for you.