We have been using Wei, the owner of CRR Roof & Reno for almost 15 years now…read more
We've tried other contractors in the past, but found ourselves keep going back to Wei in the end.
1) Wei is multi-disciplinary. While most contractors only specialize in his/her own trade, Wei excels at almost every trade you can think of in renovation and homebuilding.
From roofing to framing to drywall, from plumbing to electrical to HVAC, there just isn't a job Wei is not good at. Even if he doesn't do the work himself, he will point you in the right direction.
For example:
- When we hired Wei to fix a pipe leak in our basement above the hot water tank, he not only fixed the leak and repaired the drywall, but also capped some exposed electrical wiring found inside the drywall. While there he also looked around and pointed out issues with our basement sewer cleanout and floor drain, which he fixed on the next visit.
- When we hired Wei to replace our windows and patio door, he also repaired the rotten window frame, fixed the lintel, caulked the flashing, and patched exterior brick mortars around the window.
For both jobs, had we not used Wei we would end up spending a lot more time and money dealing with multiple contractors.
2) Wei is always straightforward and honest with his quotes. He stands by his quotes and doesn't compromise on quality. Other contractors may bid low or sugar-coat the problems just to get your business, and then change the scope of work and add on additional costs later, not Wei. From the start, he would point out the exact problems and the scope of work including what-if scenarios. He would offer several solutions for different budgets, but clearly explain the pros, cons, risks, and long term impact of each solution. Once quotes are accepted he sticks with them, even if the actual cost ends up being above his quote, he sticks with the original quote and doesn't compromise on the quality. If the actual costs end up being less, other contractors would just eat the difference, Wei would actually go the extra mile to expand the scope, upgrade the work, or reduce his original quote. Regardless of the homeowner's knowledge level, or whether the homeowner is onsite or not, Wei's work is consistent and high quality. It's very rare that he had to return a second time to fix his previous work.
3) Wei is local to downtown Toronto and is very knowledgeable and experienced with older houses in downtown Toronto, an expertise that's not easy to find among contractors from other areas of GTA. We recommend him especially for jobs on older houses in Annex, Little Italy, Chinatown, Seaton Village, Harbord Village, etc.
In conclusion, having Wei is like having a trusted general contractor, a trusted home inspector, and multiple trusted sub-contractors, all at the same time!
If there is any complaint, it would be that we'd wish he's not that busy so we can book him when we wanted - but on the other hand, it speaks of his popularity among his clients, most of them are long term clients that have stuck with him for many years.