I have used them. I will NOT recommend this service…read more I have a rental home - saw their ad on Fb and gave it a try. The renters left the house pretty clean so I was thinking about 2-3 hour cleaning service. 1. The house was still left dusty and not clean 2. Communication was the worst! The cleaner lady didn't know her own schedule and demanded random hours to come back and finish the job 3. The cleaner smelled like cigarettes. I would mot have let her in if I had known she was a smoker. 4. The house smelled like dirty rags after. 5. Whoever is making the schedule is rude and not professional at all!! I had to get someone else to come clean again after paying $350. I will never recommend this business to anyone.

Hired Veronica for move in move out cleaning service. I sent a request via Yelp and Veronica…read morereached out so me along with a couple others from her team. I asked for my appointment to be scheduled after recovering a quote from her and again several others from her company called me to schedule the appointment that had already been scheduled. The cleaning apparently took 5 hours which honestly I'm not sure why it took so long as there were two people cleaning and the house was pretty clean prior to cleaning, but regardless, they did an ok job. For what I was charged, I was expecting something magical and house to be spotless, but it was not. Pretty clean, but not spotless. Probably go elsewhere next time.

Sarah was prompt and so professional! I totally recommend her! She is extremely flexible with her…read moreability to concentrate on YOUR specific needs for YOUR job!

First, you saw the house before agreeing to this pricing. Secondly, we aren't forcing you to…read morecomplete the cleaning of the two months. Just return our money!

Musser's is simply the best. I came home from a trip yesterday and when I walked in the house it…read morewas like we had new carpet. The three really bad spots were totally gone. Nice to see a company that is so professional and at reasonable prices.

Rex and Andre are the best! Knowledgeable and personable. Detail oriented and efficient. Great…read moreexperience!

I use this company at some rental properties I own in St. Joe because they were already do the…read moregarbage pick up. Dealing with them had been incredibly challenging and time consuming. In each case they quoted one rate then they invoice a considerably higher amount, even though a representative emailed the rates in advance. Additionally, no matter polite I have been they still are seldom courteous and often borderline rude. And my experience with trying to get through to someone on the phone is that I usually get disconnected by their system at least a couple of times before getting through. Unfortunately I believe this will fall on deaf ears.

Terrible service. 65 house neighborhood. Winter 2018-19 didn't pick up trash for 2 weeks straight…read moredue to weather at some houses but DID pick up at neighboring houses. Their truck was already stopped in front of the houses, however, they only picked up one side of the street. If school buses and little cars can drive on the road, i think a trash truck could too. Ordered a dumpster for neighborhood cleanup. They got the date wrong and tried to deliver on the wrong date. Dumpster was not delivered, however, they charged us $185 for the delivery fee. Had to go back and listen to the recorded conversation to get the delivery mix up straighten out. When the correct date came for the dumpster to be delivered, WM called to say they had staffing issues and couldn't deliver the dumpster. However, my bank account was charged 9 days prior. Still don't know when the dumpster will be delivered! 65 houses in our neighborhood. All trash is picked up by one WM person. Not a driver and another person on the back of the truck. One person doing it all! It takes him forever to get his route done. Sometimes he is picking up our weekly trash after 5pm.