For background information I was referred by my psychiatrist to get ADHD testing and evaluation back in early August.
Dr.Campos was the ONLY provider amongst the list of 50+ preferred providers that my psychiatrist gave me that even bothered to contact me back and or had availability prior to January of the next year. After searching for a provider for literally 17 days I finally got to Dr. Campos on my list, when I called she was incredibly responsive. I was honestly shocked because I myself work in healthcare in an Admin position and if you don't know, getting a hold of providers is like winning the lottery... You have a better chance of getting struck by lightning. We did a mini consult on the phone verifying exactly what it was that was needed, what my expectations were, she also verified I was okay with the out of pocket expenses, and what availability would look like. She also notified me at that time that at the end of services I would receive another itemized bill I would be able to submit to my insurance for reimbursement purposes. I declined the reimbursement documentation at that time because I was under the impression I had no out of network insurance coverage. I was booked with a formal consultation for the following week (due to my own limitations at work). She immediately emailed me all necessary documentation, what to expect during the process, and an ITEMIZED PRICE COST SHEET of what services I would likely need. Big win in my book, it's incredibly rare going into an appointment to know what to expect in terms of cost and what you're even paying for before even getting to the initial consultation. During my first appointment Dr. Campos was so kind, understanding and listened. She asked me in depth questions about my current and past history, and what my long term goals would be for my plan of care. She was extremely knowledgeable, touching on things that I was unaware of regarding my condition that even my previous long term providers were unable to tell me. Unlike other providers I've experienced in the past she actually took the time to understand ME as a patient even prior to testing, versus making a very vague broad analysis. At the end of the initial consultation Dr. Campos then AGAIN gave me a definitive total cost of all services I would be expecting and verified that I would like to proceed with these services completely pressure free. After consultation my follow-up appointment was for testing. We talked about what to expect for testing at that time and let me ask any questions I may have. Testing was very extensive and in depth which I loved. She let me take short breaks in between the separate testing levels just to assure I was comfortable and in the right mindset. After testing she again let me ask any questions or concerns I may have. It took less than a week for her to review my answers and gather my results and make an informed decision on several diagnoses, based not only on my testing but other issues I expressed concern about in my initial consult. At the final appointment she went very in depth about my results. She went over absolutely everything and made sure I had a good understanding of everything. She went out of her way to provide multiple beneficial resources that I could use going forward and communicated everything with my psychiatrist before my next appointment with him! After talking with my psychiatrist I told him that he needed to put Dr. Campos higher on his preferred provider list because I absolutely loved working with her and expressed that the out of pocket cost was worth every penny and then some. He himself, having been in practice for 20 years made a comment about how impressed he was by her documentation his main compliments being they are incredibly detailed and thorough. More so than other providers in her field. I do want to say I did reach out to Dr. Campos literally 8 weeks after my final appointment after finding out that I do in fact have out of network coverage and would like my itemized bill for reimbursement, she of course responded right away on the weekend no less whereas other providers likely wouldn't have even bothered. I'm truly amazed by her professionalism and work ethic. It's second to none. I have since recommended her to friends, family, coworkers and literally anyone I can. I did include a snapshot of my email for proof that she is in fact incredibly communicative since day one and continues to be nothing short thereof. I wanted other people to rest assured that she is great at what she does and that the negative reviews seem uninformed. I process patient insurance all day everyday. Insurances are very strict and have heavy guidelines on who can and cannot request prior auth. Usually OON providers cannot. Especially not without a direct referral from an established provider with supporting documentation. I implore you to research that last part yourself for proof and clarification. read more