Brian was very knowledgeable and answered all my questions. He was friendly and assisted me with…read moresaving a lot of money. Thank You, Brian

Years ago, much of my family and myself held various policies with this agency. We added spouses,…read morecars, motorcycles, homes, and apartments as time passed. My first car and motorcycle carried their policies. We paid, they covered, and we got the occasional break for referring added elements to their portfolio. All sounds good, right? My father passed, I moved across country, and other life changes came to pass. Some of our family still carried some business with them. Some more years pass, and upon my return to the Triple Cities, the first place I thought to go with my car, my fiance's car, our renter's and engagement ring insurance needs was Palmer. We hoped it would help lower cost for the remaining family still underwritten. We were instead told "We're not accepting any new business". For one, I was returning business, not new. Two, I understand turning away business if you're so swamped that you're afraid to give a product or service of an inferior standard that could well effect your image and all-valuable word of mouth advertising. How this could actually be the case for an insurance agency, I won't pretend to know. No one I know has ever heard of such a thing. Either they couldn't handle their current load, or they were lying. Whichever the case, that's not someone I want handling what tend to be crisis needs. We took our business to a newer marketplace type of insurer and received excellent rates and coverage. When asked, I would refer folks to the marketplace. But not Palmer. As he was "Not accepting new business". A few more years pass and I just received a call from Palmer's office, looking to give me some quotes. I can only assume that not only are they ready to take old clients back on, they genuinely needed the business. I decided to return the call. After them not being able to locate the solicitor that left the message (30 mins had passed since the call), they figured out I had asked for quotes before and wanted to see if I was still interested. 8 years after our last contact. I informed that not only was I not, but I proceeded to recount this story and how that they blew it so badly, a second chance would not be afforded. Though cowed, they bravely apologized (kudos for that) and offered one last attempt at a competitive quote. Seeing as neither State Farm nor Chris Palmer ever appear when I search the marketplace for my needs and desired price, I declined their pitch and asked them to remove me from their call lists. Lest you think I'm hasty with judgment, know that I'll eat at a restaurant 3 times before a review, I'll use an automotive garage twice before the same, and am a sucker for a heartfelt apology. But there are times that a business can blow it so badly, that one and done is appropriate. You folks blew it. I don't go out of my way to repeat this to others, but when asked, I recount the above. I felt the ridiculous call today warranted a final response.

Great office! Has taken care of my insurance needs for years. Couldn't ask for a better agent and…read moreoffice. Love that I can walk in, if need be and be provided with excellent service.

Great service and rates, agent was very knowledgeable and answered all my questions I had.read more

I had a good experience until I found out the hard way that they won't take accountability where…read morethey screw up. Instead, they will attempt to find a way to blame you for a banking error on their end. It was going well for a few months, the staff is very friendly but once I had a complaint about my account it turned into blaming me for their system having issues. Thats not a way to treat customers, it's not a way to run a business, it's not a way to gain trust. I work very hard for my money and did not appreciate being shot down when voicing my concern about a system issue they experienced recently. Instead of taking any accountability, they placed blame elsewhere. It was disappointing, I expected better. Will be going elsewhere to bank, a place where I can trust my money to be at. ​

Hussar Insurance is a great local agency...the team is amazing. I met with John several times, he…read morealways seams to have availability for people. He has a great selection of carriers and I feel because they are not part of one of those giant companies with weird animal representation, he has a lot more flexibility for his customers. It is so worth it to call his office and see what they can do for you. I give Hussar Insurance a "Highly Recommend" rating.

This agency is very non-responsive. I requested them send me a certificate of insurance on March…read more2018. It's now May 2018 and I haven't received the certificate yet. Guess what? Insurance is/will be moved to another broker. Thanks but no thanks.

Our advison, Merri, was wonderful. She was caring, knowledgeable, and efficient. She help us…read morecancel a universal life policy we could no longer afford and come up with another one with the same company whom she had contacted for us. Her service was greatly appreciated.

Our gal Cindy always takes excellent care of our tax needs. We're long-time clients, and highly…read morerecommend The Tax Shop for everyone's tax preparations.