We have used Action Tax in Rockford MI for over eight years and continued to use them after moving out of state due to them being a small family business. This year everything felt different, responses were slow or non-existent, no direct communication with whomever was supposed to be preparing our taxes, responses that previous tax preparers hadn't come back this year etc. About three weeks after my initial communication with them about doing our taxes, after many emails to them, including one that was responded to on April 5 stating that the tax preparers were actively working on our taxes, we got to April 15 with no tax return to review, no communication or responses about when our taxes would done, nothing... Called Action Tax on April 15 and first the person said they didn't have our tax information, then finally acknowledged they did, then couldn't answer the question of if they would be sending us our return that day, since it was tax day, and then finally said they could file an extension for us. Told them no, and I did our taxes myself on Monday morning. Then found out that Action Tax is no more, and has been bought by this group who supposedly was going to provide the same great service. The service was in fact abysmal, if you don't want to be stressed out on tax day with no communication on your tax return, then go anywhere else other than this group! read more

Had a great experience at Integrity Tax Group yesterday! Brendan did a wonderful job with my personal & small business tax return. These guys are skilled at making sure you have all the deductions you are entitled too. I would definitely recommend as this was my first year filing as an independent contractor and he made it a very good experience. Thanks Paul & Brendan! read more

I have been a client for a number of years. My entire family trust Integrity to take care of our annual taxes. I really appreciate that my tax advisor , Barb, is always available and willing to spend time to explain everything to me. I am comfortable with and totally trust integrity to act in my best interest. Thank you Barb and staff. read more

We had our taxes done at Integrity's office in Jenison. The lady that did our taxes was Kathy and she was so professional and yet very friendly. Did a great job on our taxes and had us in and out of the office in less than an hour. Thank you so much for taking care of again this year. read more

My family and I have been using Integrity Tax for years, and have been extremely happy with their services since day one! I would recommend them to anyone in need of tax preparation services. They are friendly, knowledgeable, and always go the extra mile for us. Thanks Integrity! read more

Great customer service, took time to make sure our questions were completely answered. Makes us feel like we are more than customers. We were being looked at by IRS and integrity tax helped us through the process and calmed our fears. Will no doubt come back next year. read more

We've used Integrity for our taxesdor the past 5 years. They have provided excellent advice and their service is amazing! We spent less than an hour in the office and walked out with taxes completed. We have our appointment set for next year. read more

Pleasant office staff, reminder texts for appointments. Tom Johnson has done my taxes for 4 years now. He is friendly, very knowledgeable and has great expertise for my situation. I have peace of mind when I leave the appointment! read more

This company is the best, fast stress free and awesome staff. I just give them my paperwork and off to work they go! Plus when your done they put all your info in a nice folder with all your tax money info ready for filing cabne read more

This is my second year with Integrity Tax. I've had a great experience both times. Leslie is who worked on my taxes both years. She's experienced and thorough. And everyone I've encountered there has been very kind. read more

Straight to the point and honest. Highly recommend! Good availability, free coffee. I had to cancel a couple of times and they were gracious about rescheduling. I had my personal tax prep done here. read more

Integrity did a great job completing my taxes and calling me with any questions that came off. I just dropped off all pertinent information and they did the rest. I would definitely recommend them! read more

A friendly and trustworthy business. They are kind, professional, and quick to get everything completed accurately and in a timely fashion. A bit pricey but worth it for the peace of mind! read more

Cindy from Integrity Tax Group has been doing our taxes for many years. She is fantastic! Everyone in the office is professional, helpful, and friendly. I highly recommend them! read more

Integrity has done our taxes two years in a row and we could not be more pleased. They are quick, efficient, and willing to answer any questions. We highly recommend them! read more

We have used Brendan at Integrity for health care questions & our taxes, he has done a wonderful job assisting us with any questions we have along the way! read more

Jennifer has been doing a great job completing our taxes for the last few years. She is very thorough and helpful in answering any questions that we have. read more

I have been going here for years and always satisfied with their service. They are thorough and timely in doing my returns. Will continue to go here. read more

Always does a great job. Been going there for several years and totally trust they will know all the new laws and help us get the best refund possible. read more