I love this place and have been very happy with our pool purchase and follow ups BUT there is one…read moreperson that I hate to have to deal with on sampling. He is very rude and has a very poor attitude. I plan to no longer allow him to assist me-if no one else is available then I'll leave and go back another time.

We bought an in ground pool about 4 years ago when they put it in they were excellent!! Also bought…read morea hot tub from them as well. it has been broke since may and it still is in July!! we call they tell us they will be here the following week. Well at this point it should have been fixed at least 10 times by now. wouldn't recommend these guys to anyone. No communication when it comes to repairing things!!! my husband called them on July 1st theysaid the part was in and would be here last week. here it is Monday of the following week .

our pool is 1 1/2 yr. old when side started coming out of track and small leak from rocks under…read morethe liner Asked to come repair it was willing to pay but they just referred us to another pool store for repairs

Great to work with and we appreciate their service all year long!!! Opening, closing and testing…read moreour water!

Can't recommend!! They don't finish the job and they don't communicate very well!! Don't like to…read moreleave a bad review but want people to be aware.

Update... we were paid our deposit back. I wish it didn't have to come to this point though. They…read morecame out quickly when we first called and did a great job on the sweep. We were willing to pay them even more than the deposit if they would have done the work. Maybe they were busy with other projects, but this could've been handled better with simple communication.

Do not do business with these people!!! My husband went…read moreto Superior the beginning of March and asked if they could install a pool we had purchased last year. They said yes and gave us a reasonable price. Told him it would be sometime in April that they had 2 pools ahead of us. He called them the middle of April and was told that they had to hire a new crew and get them trained and would get back with us the following week. They never called. He called them the end of April and was told they didn't know when they could do it, that they had 5 pools ahead of us. How do you go from having 2 pools ahead us to 5. Very unprofessional !!! We found someone else.

Don't waste your time trying to hire them for a job, because he won't waste any time returning your…read morecalls. Came out 3 weeks ago, showed him what I needed and he gave me a quote, I agreed that price was reasonable and told me that he didn't see any reason why he couldn't start the job within a week. The following week I sent him a message and he told me that he was checking on concrete prices, and that was the last time I heard anything else. I have sent him numerous texts and called and left messages but he fails to answer any of them and won't answer his phone, letting it go to Voice Mail. I've wasted a lot of time waiting around on him that has put me behind on this project and he doesn't have the courtesy for an explanation, and he has just flat out left me hanging and wondering. I'm Done, and I would NOT recommend his business. I rate him ONE STAR for initially coming out and giving me a quote , and that is the lowest rating I can give.

From the owner: Over 40 years of experience in residential decorative concrete. read more