Honestly, it depends on the person helping. They pass the buck and you can never get a resolution…read moreif you have an issue. I had BC/BS Tennessee and loved it. This is not that.

If you can avoid this insurance company I would. We pay almost 700 a month that is over 8,000 a…read moreyear and they don't cover pt until over a 4000 deductible is met same with medical equipment such as braces. We pay 90 a visit for our daughters specialist the cost without insurance is only 135. We are paying all but 45 dollars on her visits on top of the monthly payment. Not sure what we are paying them for because they don't cover crap.

Over the years, we have been blessed to work with many wonderful people at the Caroline Dorris…read moreState Farm office, located at 2805 6th Ave S, Birmingham, AL 35233-3423. We first knew Bob Ezekiel (God rest him), who was a fine and honorable man. After his passing, the same spirit of professionalism and kindness continued. We are grateful to Caroline Dorris Banky, Paul Jones, Emma Preston, Wilma, and Taylor. Each of them has helped us in meaningful ways over the years. Paul Jones came out to our home early one morning to take photographs for our homeowners insurance. Some might say that is simply part of the job, but we appreciated his willingness and professionalism. He has also helped when we had questions about roadside assistance and other matters. He has been steady and dependable. Emma Preston has assisted us with our auto insurance and has always been pleasant, both over the phone and in person. Caroline Dorris Banky and the rest of the team have consistently taken time to explain things clearly when they might otherwise feel technical or confusing. Wilma and Taylor have also been helpful and professional whenever we have worked with them. Parking is easy and conveniently located right at the door, which is something many people appreciate. The waiting room is very comfortable, the magazines are up to date, and the office is clean and welcoming. In the hot Alabama summers, it is cool and comfortable inside, and during the winter months it is warm and inviting. Communication has consistently been prompt, and we have always felt respected and never rushed. In a world where customer service can sometimes feel hurried or impersonal, this office stands out. We are grateful for each person there who has taken the time to help us. God bless ! -- Mark and Tim Elders

This place went downhill really fast. After 20 years as a State Farm customer, I left because of…read morethe horrible customer service. One of the "new" individuals in the office cancelled multiple policies and re-instated them incorrectly. No apology, nothing. The agent is useless.

So helpful on getting my policy changed over. Answered all of my questions with confidence.read more

I have worked with Jason Gardner's Account Representative, Dakota Grant, to help me fix an online…read moreissue I was having. She responded very quickly and was able to help me figure it out in a timely manner.

Our business recently filed a claim through the Prewitt Group after our retail store in New York…read moresuffered electrical damage. They jumped on it immediately and worked extensively with The Hartford to gather all the necessary information to process the claim quickly and thoroughly. Their service and professionalism is outstanding. John F.

From the owner: J.R. Prewitt & Associates, founded in 1974, is one of the largest insurance firms in the Birmingham…read moremetropolitan area in Alabama. The family-owned firm offers bonds and annuities, as well as insurance coverage programs for homeowners and automobiles. It also provides workers compensation, life and health insurance products. J.R. Prewitt & Associates serves lawyers, accountants, architects and engineers. The firm offers professional and commercial general liability insurance programs. In addition, it provides estate and financial planning solutions. The firm represents several organizations, such as The Chubb Corporation and Montgomery Mutual Insurance Company. J.R. Prewitt & Associates serves more than 4000 clients.

I enjoyed Leah Wiggins Agency Customer Appreciation Day. Thank you for making your clients feel…read moreappreciated. Lunch was nice much success with your agency and staff.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Birmingham, AL area since 2009, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Look no further for title insurance in Birmingham, AL.! Billy, Jane and staff are top notch, very…read moreprofessional and very customer oriented. You won't find a better title company anywhere, pursue business here with 100% confidence!

From the owner: We offer a variety of services and products to commercial and residential real estate closing…read moreprofessionals. The company provides title insurance and escrow services. We are an agent for various underwriters, including Fidelity National Title Insurance Company, First American Title Insurance Company and Old Republic National Title Insurance Company, which provides title insurance, underwriting, escrow and closing services to residential, commercial and industrial clients, lenders, developers, attorneys, real estate professionals and consumers. The company serves the Jefferson, Shelby, St. Clair and Blount counties in Alabama. Located in Birmingham, Ala., it provides title insurance forms, affidavits, deeds, contracts and lien waivers.

The agents at this facility are great polite and informative, in getting most up to dated faculties…read moreto repair damages to my van.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Birmingham, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.