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    Review Highlights - Insurance Time

    Bridget was able to give us a new insurance quote that was the same price as our old policy before it expired.

    Mentioned in 5 reviews

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    AAA Bradenton

    AAA Bradenton

    (19 reviews)

    DO NOT GO HERE! An agent recently sold us tickets erroneously to DisneyLAND in LA. We still haven't…read morebeen issued a refund for their mistake and have contacted the BBB. Next step will be legal action. If you need AAA services go to Lakewood Ranch. Horrible customer service and I've been a member since 1974

    The customer service at this location is unbelievably poor. You need a rating of zero stars. My…read morewife and I had an appointment with an agent gina on 1/22/26. We show up on time, and their internet service is down. Okay we're good sports, so we sign up for a membership for $19.90. The agent is trying to show us this trip itinerary by scrolling through it on her cell phone. Complete garbage. My wife had questions and gina was supposed to reply via email. Replied late, didn't answer questions and was basically worthless. I go to the location the following week and a explain to tiffani that we want a refund for our membership due to the poor service. She says okay let me take your contact information, and I'll have my manager reach out to you. Gave her cell #, email - got not communication. After 5 days I call the office- Tiffani not in. Okay, 2/4/26, my second visit to the office 7 days after initial contact with tiffany. Speak to matt about the situation, matt searches computer 30 minutes, finally prints a cancellation of membership- says I should have refund in 3-4 days, which of course was complete BS. Okay fast forward to 2/13 my wife calls their office on the phone for 30 minutes as matt and tiffany play games - matt said a manager is looking into it after 6 minutes, my wife asked matt who is the manager- 12 minutes on hold sent her to voicemail, then matt said a manager would call back soon. Zero! I get home from work go up to the aaa office. There they are tiffany and Matt. I asked them when will receive our refund. Oh, it was a special deal we don't know if you will. Then tiffany starts to argue with me. Listen to me, do not use this office they are lairs and thieves. I can't believe this rip-off; office is still open. Buyer beware. Next step dispute cc charge.

    Insurance Time - homeinsurance - Updated May 2026

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