The whole staff is very nice and helpful. They will sit down with you and explain everything. They…read moresaved us over $700 a year! Goodbye State Farm!

Working with Bradish Associates has been a great experience. Bill Bradish and Hunter Smith were…read moreable to address my home, auto, and umbrella insurance needs and were excellent communicators throughout the process.

I have been a proud State Farm customer of Joe McNamara for many years. I thankfully don't have to…read moresubmit many claims ..as Insurance something that we for sure need but hope will never have to pay off - I have recently had to call to gather info on insurance for my so who will be moving out of state as well as submit a claim for a tow bill for my SUV. Each time I called the office my questions and inquiries were handled promptly- efficiently and professionally. Great service each time. I felt like a valued customer.. Many other business should take lessons from the people working in this office. Thank you all who helped. I will proudly recommend Joe McNamara to anyone looking to receive great insurance services. Susan Marcus Lake Zurich, IL

We have been with State farm for over ten years. They have provided great customer service and they…read moreare there when you need them for any questions. Luis Mendez was excellent in helping us chose a great life insurance plan. I would highly recommend him to family and friends. I'm glad we chose this location and looking forward to more great customer service from the whole team. Thanks

I called for an insurance quote... he said he'd notify me of a quote and didn't within the promised…read moretimeframe .. I later called another company.. they gave me a nice quote.. I went with them.. Didn't need Frank at all

Noticed a crack in my windshield. I reached out to Frank well before work hours and within minutes…read moreI had an appointment with safe light the very next morning. This group is great and takes care of me and my wife with any issues we run into. big thanks to Frank and his son at American Family!

I've been Gianni got several years now. Whenever I need assistance he is always Gianni on the spot.read more

From the owner: We are a full service agency, specializing in business insurance, home and auto insurance, health…read moreand life insurance. We focus on our clients needs first and match them with the best carrier.

Ive been with Chris about a year or so now. I was shopping around for insurance and I decided to go…read morewith an independent insurance agent. Best decision I've made! Chris set me up with a quality policy and saved me a good amount of money then and now at renewal. Will recommend Chris to anyone!

I moved my bundled auto, renters and umbrella liability insurance policies over to R Hobbs…read moreInsurance Agency approximately three years ago when I got really fed up with my previous insurance agent who was a captive agent to a well known large national insurance company. When I moved my insurance policies over to R Hobbs I immediately saved approximately 30%. The savings was huge! Chris and Lynn at R Hobbs are wonderful people and easy to work with. Very professional!! The difference is their agency is a brokerage and they can shop around insurance policies across many insurance companies to try and get their clients not only the best insurance coverage but also a better price than the captive agents. I should have moved my insurance to R Hobbs long before I did and I would have saved even more. I highly recommend R Hobbs Insurance.

My quote and follow-up experiences with Rea R were terrific. My previous carrier increased rates…read moresubstantially, so I need to shop homeowner and auto. Family members of mine use Erie, and I thought they would be competitive. Rea was very thorough in understanding my needs and following-up in a direct, but detailed way. As long as Erie doesn't raise rates, I would anticipate sticking with them and Rea.

I have been with Country Mutual for over 20 years. They kept increasing my insurance. It got to the…read morepoint where I went shopping for new insurance. When I contacted them that I would be cancelling my insurance with them, I was told they had a new program which could save me more money on my insurance. Why didn't they do that for me to begin with. I told them to cancel my insurance on the first of the month so that I would not have to pay another premium with them. I did not realize that my insurance was deducted on the 27 of each month. That is when I paid my new insurance company their premium. So country charged me $50.09 for 3 days of coverage. When I called them they let me know that I was billed on the 27th of each month. Why didn't they tell me that the first time I called which was on the 27th of the month. I was already covered by State Farm at that time.I am saving over $1,200 per year through State Farm. You would think that country could have done that for a 20 year loyal customer.

I wanted to review quotes for my Life, home and auto insurance as the rates were constantly going…read moreup from one of the "big brands" even with clean driving, claim and health records. I reached out to 3 different local independent insurance agencies and Walter Sheldon was attentive, proactive, highly available and was the easy choice to place my insurance needs. I will refer him because of the trust I have in him, the ability to compare multiple agencies and discuss in detail and the process for what is in the best interest of me, his client. i am VERY happy to work with Walter and would highly recommend him to friends and family.

I was in the process of purchasing a new vehicle and asked Walt for quote which came back at about…read more1/2 of what my existing carrier had quoted and that was before bundling with my other policies. Recently I called to discuss my renewals options and the response was great. We spent the time to go through the various options and came up with a plan that was very cost effective.

I have to say the coverage seems to be good as I did shop around recently as I was extremely upset…read morewith poor response to claim, which the process is terrible. My water heater went out and it was going to be three to four days for them to get a plumber. Plumber came earlier but had to work directly with plumber. The first technician said nothing they could do to get plumbers to come earlier but called again and was told by another technician I could call plumber directly. I had to wait nearly two weeks to get any approval on replacement of water heater. Finally heard back from their consumer affairs concierge department after elevating. I was approved but going on over a month since this all began and still waiting on check reimbursement for the coverage amount. I was also told by their sales as I considered canceling that they are teaming up with AIG and working towards improving claim process by training their claims team technicians and contracted service providers. Hopefully things will improve before I make my renewal decision later this year for a third year of coverage. I have used a few times that was simple visits that I am sure did not cost anything above my fixed fee and the only other time I felt service was good was when they quickly approved fixing my garage door opener. This favorable end to my first year of service that was paid by sellers when I bought the house led to my choice to renew home warranty. This second year has started a bit rough.

I have a Diamond Plan home warranty with HWA. My dishwasher failed and required full replacement…read more HWA offered a $272 cash buyout -- far below the $879+ market cost of a comparable replacement, not including installation, haul-away, or code compliance costs explicitly covered under the Diamond Plan. When I submitted a formal written quote and cited specific Diamond Plan contract language requiring a comparable replacement, HWA refused to revise their offer. I have filed a formal complaint with the Illinois Department of Insurance and submitted supporting documentation. This matter remains unresolved. I am pursuing this on principle -- this lowball buyout tactic likely affects many HWA customers who don't know their rights. Research carefully before purchasing a home warranty from this company.

Great costumer service fast and efficient. Ilona explained all the options possible, answered all…read moremy questions. There was no pressure to choose one option vs the other. Just informative, knowledgeable service. Monika

I switched to State Farm with Agata about 18 months ago. They quoted competitive pricing and are…read morequick to respond when I send them emails. The rating would be higher but I had challenges transferring my rider policy with special items. It wasn't clear that I would have to have things reappraised even though I had them covered continuously with a prior company and had that list of items.

Great customer service. I've spoken with Maria many times and every time I have a question…read moreregarding my policy or need assistance, I have all my questions answered and documents sent in a timely manner.

I have been with Carla Bondy and her staff for 10 years. They are very…read moreprofessional,knowledgeable,and friendly. We have coverage on several condos, our business, and all other types of insurance that they offer. We are pleased with the quality of customer service we have experienced. I have recommended State Farm to many of my friends and family. Debbie C.