My insurance Tricare has taken them off the providers lists after what I experienced. Just because you can doesn't mean you should. Amanda Issac whom I have worked with years prior and brought my son here. Received my request through Tricare in October of 2023 which I confirmed over the phone with Janah pagatpatan, after communicating with Amanda. Amanda tried to tell me she never received a referral which is why she didn't place my son when he had a spot open. After waiting almost a year. Amanda told me I had missed my placed spot. I had 7 attempts to contact her and she accidentally sent me an email in which we started to communicate. She then continued to tell me all the spots were now filled. She made excuses of not having the hours we need from the information on the previous year files. Then tried to blame me for him missing his spot. Amanda made a mistake and then proceeded to blame me as a customer even after being caught in countless lies and confronted with the truth. Regardless she waisted a year of my time and waiting for ABA services and my son receiving care. Do not waist your time on their waist list because you jeopardize being on a waist list that will actually get you seen. From what I experienced it doesn't sound as if the business is even doing well as she and this location was unable to tell me any information for so long. I was told Amanda was out for vacation and to leave voicemails. Which I did many times with no call backs. They could have at least told me he didn't have a spot or they couldn't fill it. Instead of telling me they can fill and have me waiting and then refusing communication for so long. My goodness. There business moto should be "If we should, we won't"! read more