Cortland Walker Ranch used to be Park At West Ave (recent change of management). I lived at this…read moreproperty for about 3 years. Front Desk Staff: Customer service can be improved. Property: Nice property with new improvements often with new management. Apartment: Walls are thin. You can hear upstairs neighbors every move. Maintenance: They are pretty good at responding quick to requests. Pool: Awesome over the summer. Lots of kids & adults by the pool. Great to see everyone outside. Not heated in colder months. Workout facility: Might want to get a gym membership now. They may have plans to update this area, but in my 3 years...no change. Valet Trash: Nice perk & well used by all residents. Front Gate: Usually broken, but works occasionally. Location: Personally, this was a great location for me. Easy access to & from 281. Nearby restaurants. Nearby shopping. Only close gym was OrangeTheory, but a huge fan of OTF. Every apartment complex has it's ups & downs. Overall this was a great place to live & would recommend to anyone looking to sign a lease in San Antonio!

I have lived here for ten years. One of the first people to rent here. Everything was fine until a…read morenew leasing agent starting working here. She was extremely rude to me when I try to resolve a problem with this complex.

This is my second year at the community and I'm very happy with my residential experience. The…read morestaff and maintenance are great! The amenities including the gym and lockers are pretty good. The location is a clear win for me! I like it when the management brings the tenants together once in a while for special events and also the food trucks! However, I do feel that the overall cleanliness of the space can be improved. Overall, I am happy to call these apartments my home!

It's just a scam, I can't say more. I moved out over a month ago and they are still trying to bill…read moreme for things after I turned over the apartment. The apartment manger attempted to overcharge me by 2,000$ and breaking the terms of my lease until after 3 weeks of emailing her to explain she is commuting a crime. Then after moving away grey star reaches out with the same charges. Now I have to fight grey star because they added additional fees after dropping the first fees because again they need more money. This place is pathetic they will attack your wallet at all cost. As far as living my building was roach infested. I told them right away and my response was "sorry". After reading reviews they've known about the issue for a while. Be prepared to pay every fee and avoid the property manger at all cost she treats her employees horribly, she is extremely rude. Verbally telling me as a nurse I should be able to email her during the business day even if I'm working (guess I thought my job was More important than it was) when I responded 1 business day late to her. FYI if your 60 day notice is late (from my experience) prepare for at least a 90% rent increase for ever day it's late. Read your contract too, if you were unaware your 60days was up then they did not properly inform you and you do not owe them that money. This is my honest review. I loved all the workers except for Diedra and the company as a whole is coming after your wallet and will take every cent they can in anyway they can.

I've lived at boulder creek for 3 years and I love it! The office and maintenance team are on top…read moreof everything and they are so kind! I feel like they really listen to what residents say and work to make living at the complex better and better. The dog park is wonderful and the complex is large with lots of grassy areas. There are a lot of families and young couples that live here. I will say, parking can be an issue and I found the need to rent a carport spot.

, I would like to share my experience of residing in these apartments for over four years. During…read moremy tenure, I encountered numerous instances where individuals entered my apartment without my explicit consent, despite my previous warnings expressing my discomfort with such actions. Regrettably, these incidents persisted. In response to these repeated breaches of my privacy, I was compelled to file multiple police reports, including one for burglary due to the damage they caused to my door. Furthermore, I was left without an air conditioning thermostat for approximately three months and a patio door for six months. Even when my apartment flooded, causing significant property damage to my own, I recall that staff or maintenance did not respond the following day. Subsequently, I was presented with a document from Janet in the office, which essentially stated that my apartment had never flooded. She had provided me with a different description of the purpose of the document, but it ultimately amounted to requesting me to claim that my apartment had never flooded, despite the fact that it had . She had deceived me and had to sign a document that was false. that wouldn't be the first time. The situation escalated when the maintenance staff and apartment associates disregarded my property rights by accessing my belongings without my permission. . A particularly egregious incident occurred when the maintenance/staff did not offer assistance to enter my apartment after I had locked myself out. However, when they wanted to gain entry themselves, they disregarded my changed locks and essentially broke into my apartment. I recall a specific incident where I had just left my apartment and, as I was about to go leave the gate , I noticed the maintenance staff entering as I was leaving. Within a matter of minutes, they had already reached my apartment. They explained that they were looking for something and cooling and heating wires in my unit, which I understood to be related to the time of year when I did not have a thermostat. It is concerning that many of the similar instances mentioned in previous reviews that have been removed from the platform. However, there are still numerous similar reviews available. I am not the first person to have experienced these issues, and I believe it is important to raise awareness about this matter. Despite events, these individuals persist in attempting to extract an excessive amount of money from me, even though I was paying more than the amount I had initially stated. The discrepancy between what I paid and what they collected remains unclear, and I am uncertain of their intentions. Nevertheless, they are attempting to charge me an additional 15,000.

Luxury is truly an understatement! I absolutely LOVE living here!…read more It's so safe, peaceful, and genuinely feels like a true community. I honestly feel like I live at a resort! The complex has beautiful, walkable trails that are perfect for taking your dog on walks, and the pool is absolutely amazing. The staff is also so kind, welcoming, and helpful. They genuinely go above and beyond, and I've never had such an amazing experience living in an apartment complex. I couldn't recommend this place more!

Ventura reality is awesome. These apartments truly are the best…read more The food truck are premium and the businesses customer service is at its best. They are out here in this heat feeding a bunch of people.

Individuals are allowing their pets to urinate and defecate in the elevators and hallways, leading…read moreto an unpleasant urine odor in certain buildings.

If you're considering moving here have at least two more options before picking this place. Yes…read morethis place is beautiful, quiet and clean and the only good thing here is that maintenance who is super responsive and super sweet... don't let the amenities suck you in. After living here for 2 years I've had enough. Enough of the run around of car break ins, people never answering the phones,construction, road closures, new property managers, etc.. My vehicle has been stolen here and (yes I know a vehicle can be stolen anywhere) so I took the proper steps and I ended up getting a carport for extra safety. But be advised they do have signs placed everywhere in the complex stating they enforce towing in which they do not. Ironically,I have had multiple instances where random vehicles will be parked in my designated carport that I pay for when I come home from work late at night. Unfortunately, you are not able to do anything about it due to leasing hours being closed and towing is unable to come onto the property (after leasing hours Mon-Fri 10-6 Sat 10-5 Sun 1-5). Even the towing company was embarrassed on how many times people will call after hours unfortunately the towing company is not allowed to come onto the property. I come home late from work at times and expect to have my spot available especially having to work extra hard after having my car stolen and on top of that having to get a carport for others to use freely on the weekends. I've expressed these concerns, but unfortunately you'll never be able to reach the leasing office so good luck. Yes, I know I can pop inside and talk to them in person, it's just frustrating to know that I pay so much money here and I've left voicemails in the past that the lack of consideration they have doesn't even give me the energy to step foot in that office. I'm just ready to pack my things and end my lease after 2 years.

Nice apartment complex close to The Pearl and downtown!…read more This place is pretty cool- it takes an industrial look, lots of bare concrete and brushed steel, and makes it comfortable with a little bit of color and flair. The building is called "The Mosaic" due to the tile work on the interior of the lobby of this place. They've taken a bunch of random colors, and made it look nice! The apartment complex has its own parking garage, which is nice, since parking can be a challenge around here. There's a pool in the center of the complex that looks out over 281. The apartments rise up from there, with small balconies that are covered by the balcony above. In the pool area are lots of places to sit, a cabana area, and some landscaping. The apartments are nice inside- large with tall ceilings. They seemed comfortable and well lit. I enjoyed this complex- it's still pretty new, having only been built in the past 3-4 years or so. It's located right on Broadway, so if you have the right apartment, you can watch the Fiesta activities right from your porch! Residents get discounts to Tacos N Tequila downstairs, which is pretty cool!

Pricey AF and seems colorfully dated. The only. Oil thing was the sound proof windows to not hear…read morehighway. Also, storage room. This is not the place we chose. Just too much color and the leasing office seemed dated. The parking garage didn't seem safe. Seemed open to public. The place needs someone from an upscale decorator to come in and tone it down. Manager gave toys and was so nice.

I highly recommend The Beverly! It has been a wonderful place to live. The community has a…read morebeautiful pool, a great clubhouse where you can relax or play pool with friends, and even a dog wash station, which is such an amazing convenience for pet owners. What really made the experience exceptional was Serna. From the very first day we toured the property, she was friendly, knowledgeable, and incredibly attentive. She made the entire leasing process smooth and stress-free. When we were approved, she was there to personally hand us the keys to our new apartment and warmly welcome us home. Her professionalism and genuine care made us feel valued every step of the way. If you're looking for a place that offers great amenities and outstanding customer service, The Beverly is definitely worth considering!

We have lived here for just over a year and have had our share of issues, but who hasn't. That's…read moreokay though, Serena the new manager has been on top of all of our issues. Everything has been taken care of, yes we did have to wait for a few things but with a change in management that's going to happen. We have renewed our lease and plan to stay for the foreseeable future!

I moved to Carlyle Place almost a year ago from a nearby "luxury apartment complex" and I can tell…read moreyou that I like this place considerably more! Not only am I saving over $850 a month, but I'm MUCH happier here for several reasons: 1) The management here is unusually responsive to maintenance issues, unlike the "luxury" place. Major kudos to Tracy, the office manager, who bends over backwards to "make your day great" - she always answers the phone, "how can I make your day great". But I also have to say, everyone in maintenance and at the office are always friendly, courteous and eager to answer your questions and help out. 2) Carlyle Place is attractive and quaint and my apartment is conveniently laid out. The "luxury" place was noisy (constantly heard the drone of an emergency helicopter landing at the medical center. The "luxury" place had extremely low water pressure. Here the water pressure is excellent - believe me, that's important. 3) Carlyle Place seems to be very safe; so far, so good. At the "luxury" place, over $600 of packages were stolen and when I caught the culprit on video, they did nothing about it - I received one excuse after the next. (The burglar picked up the package and then put it back down when he noticed the security camera that I just installed - this happened at 2:55am!). I highly recommend Carlyle Place. Living here is just so easy!

I strongly advise against renting these apartments. In June, we were searching for a place near my…read moredaughter, who was about to have her baby. We decided to move into the same apartments as her so she could receive a $300 credit. The leasing agent, Tracy, showed us a "2 Bedroom 2 Bath" unit quickly, and I realized later that no lights were on during the visit. Since my daughter wasn't feeling well, we did the paperwork over the phone. I was stressed out that day because I knew that my daughter was due any minute. On moving day, we found the apartment hadn't been cleaned. We had to go to Home Depot to buy cleaning supplies because everything was dirty, from the toilet and shower to the stove and blinds. We cleaned it quickly and moved in due to my daughter's recent delivery and her baby being in the NICU. As we settled in, we noticed several issues. The apartment had a significant mosquito problem, and the washer and dryer were so old that they were damaging our clothes. We also struggled to get the dirt off the floors and noticed what appeared to be mold in the shower. We reported these issues during our move-in inspection, but the management took no action. They simply painted over the mold repeatedly every time someone moved out, without addressing the underlying problem. We also faced issues with the dishwasher, water quality, mosquitoes, and roaches, but the management refused to take responsibility or make any improvements. The air conditioning unit stopped working, and their solution was to pour water over the old, rusty unit outside. They blamed the high electricity bills on the old units and didn't make any effort to improve the situation. The pool was unusable due to mosquitoes, and I developed a rash after using it once. Additionally, our mailbox was robbed, and the management showed no concern about these security issues. The lack of care and accountability from the management was evident in their responses to our complaints. They failed to address safety, maintenance, and environmental issues and were dismissive of our concerns. The "live it, like it, love it for 30 days" offer was overshadowed by the overwhelming challenges I was facing with my daughter's postpartum care and the baby's hospitalization. Do I recommend these apartments to anyone looking for a decent place to live....NO? Save yourself the headache and the stress of dealing with the condescending, patchwork, crappy apartment complex and do not move here.