Alyssa Ahern and her outstanding team at Windermere went far above and beyond to help us…read moresuccessfully sell our home. After struggling to sell it the previous year, we were extremely selective in choosing our real estate team--and Alyssa immediately stood out as a true rockstar from our very first meeting. She absolutely delivered on that promise and then some!Her marketing strategy was phenomenal: we received more showings in the first two days alone than we had in the entire first five months of the prior year. The result? A fantastic cash offer in less than a week! Alyssa and her team are genuine professionals--responsive, strategic, and incredibly effective.I cannot recommend Alyssa Ahern and her team highly enough. If you're looking for a top-tier agent who truly excels and gets results, she's the one. She's a complete rockstar!

Was looking for a realtor to represent me and my spouse in a home purchase. Left a very detailed…read morevoicemail and never heard back. I guess she was not interested in being a buyers agent? Ended up going with another Windemere agent out of Tacoma who actually returned calls.

This is a review for Penny's Property Management…read more I wanted to rent a house in Poulsbo, and it was being managed by Penny's Property Management. The representative, who shall remain nameless, was lazy and slow to respond. That was my first clue. I emailed and called about the house available for rent (which had been available for three months) and didn't get a response for four days. When I asked to see the house at 8 am, the representative told me she couldn't do 8 but 10 because "She didn't get out there that early." After seeing the house, I immediately went home and filed the online application. The online form did not give me a receipt or a confirmation of my filed application, nor did it remove the listing from the website, leading me to believe anyone could file an application (and pay an application fee) while others were doing the same. That's a little fraudulent if you ask me. Anyway, I also called the representative and told her I'd filed the online application. Normally when you file a rental application you hear back right away. This was not the case here. I heard nothing for days, though saw the transaction for my application had been charged to my account. Needing a place to live once I moved out, I secured a rental elsewhere, emailed Penny's Property Management (through a Craig's List email address as there isn't an email address for Penny's on their website!) and told them NEVERMIND. The next day I get a voicemail from the representative telling me I didn't make enough money and needed a cosigner for the rental. She'd only seen one stream of income and I have two. She misread the application, and didn't get started on it until DAYS after I filed it and heard nothing from her. If they were this unresponsive when I was trying to pay the money, how unresponsive would they have been if the rental needed a repair, hmmm? No thanks. I'll never work with Penny's and I urge anyone considering it to run. They're slow, lazy, and will not have your back in a crisis (as can happen with rentals).

AVOID AT ALL COSTS,…read more I would highly discourage anyone from renting from this establishment. I specifically created an account just to let people know the one star reviews are completely accurate. I will not recommend this group to anyone, even strangers. They do not tell the truth on a consistent basis and will work against to on everything that is on the lease and fixes to the rental unit. You MUST document everything with this group. You MUST keep everything in writing, and you MUST not listen to anything they tell you verbally. This is not how businesses should operate, but they seem to thrive off of it. If you have no other choice and must use this Organization of TWO people.... (It's only two) Look for property elsewhere. It is not worth any of the trouble when they work outside rental law of Washington State.

Catherine Arlen and her team with Windermere Real Estate have been incredible in selling our home…read more Her professionalism, expertise in knowledge, honesty, integrity and hard work ethics resulted in our house selling in only ten days for a good price. She is detail oriented and has a great deal of practical experience. She gave us wonderful advice as well as encouragement. She has a delightful personality, is enthusiastic and fun to work with as sellers and great also with prospective buyers and their real estate agents. She has a personable team that schedules everything and kept us well informed about what was happening. Additionally, Catherine has a number of contractors who are very good at what they do, reasonably priced, and keep open spots so they can be scheduled quickly. They were scheduled by the team so that our job was hassle free. We are grateful that selling our home turned out to be a positive experience, a successful financial event, and a worry-free time thanks to Catherine. We highly recommend her.

I have used this Windemere office to purchase a home in the past with no issues. This review is…read morespecific to a sale where Sherry Grimes of Windermere Poulsbo was the buyer's agent. We sold our house through another agent and started experiencing unusual challenges about 10 days into the process. Reports of the buyer's agent (Sherry Grimes) being rude and abrasive with our contractors. For instance, as the seller we paid for a pre inspection. We repaired all major issues that came up. Our inspector offered a complimentary 15 minute telephone conference with the buyer if wanted. Sherry demanded that the inspector come out for a walk through. When told of the charge she told hime that "she wasn't paying for a damn thing." Additionally she demanded that the inspector be present at a specific time and date - even though he was booked and was only given two days notice. Her reasoning for this is that it was prearranged with all four parties - except that it wasn't arranged with us or our agent (who was out of town.) During escrow she sent an email saying that our request for a specific closing date left her client feeling hijacked and was of no benefit to him. The email was very confusing as the buyer sat at our dining room table and chose a closing date with us that would benefit us both mutually. Her client was later scolded for meeting us - we invited him to meet the neighbors of our very tight knit community. He later instructed her as to a closing date. Two days later she sent out this untrue email. It was laughable as we all knew the genesis of the decision. These untruths caused tension and stress with our agent because until this moment we did not know where all of the miscommunication and untruths were coming from. The irreparable damage it caused to our relationship is inexcusable. There was no need for any of this in a completely transparent transaction. Two weeks after this transaction finally closed, we received a mass marketed postcard in the mail of our former home. It was sent from Sherry Grimes at Windemere. It read that she SOLD the home and it was a solicitation for more listings in the area. When does a mischaracterization become a lie? She represented the buyer - yes. She did not SELL that house. I did talk to the managing broker. Poulsbo is too small of a town for this behavior. As the buyer's agent, she did have the job of working for her client. While she may have thought her actions were in his best interests, her actions were bizarre and caused damage - in addition to costing us additional money. As the seller we paid her contractual commissions, so we feel like we have the right to bring these issues to light. It will be over my dead body that I allow a friend of mine to do business with her. There was just no need for this.

Working with Sharna & Brian was easy and great. Never selling here in the PNW before, Sharna…read moreexplained the process along with how this market differs from other states. We were able to empty out the house and hand over the keys. She placed virtual furniture in the house. Different than others as I was expecting a showing but it was at the pace of other realtors. She set expectations up early and there was minimal confusion as I missed stuff from our initial call. She also explained the new rules passed (paying for other ppl realtor) and how it would affect us depending on what option we chose. As far as value, the 3% was higher than I expected but it is what it is. We will definitely use them in the future.

I cannot say enough good things about Sharna and Brian McArdle. They helped me sell my late…read moremother's home in Silverdale, and from start to finish, they went above and beyond in every possible way. Living in California with no family in Washington to assist, I was overwhelmed by the logistics of handling everything from a distance. Sharna and Brian stepped in and took care of absolutely everything--coordinating professional junk haulers, carpet and house cleaning, necessary maintenance, and even arranging for the rear deck to be completely rebuilt. Every detail was handled with care, professionalism, and efficiency. What seemed like an almost impossible task ended up going incredibly smoothly thanks to their dedication, communication, and deep local knowledge. They kept me informed every step of the way and truly made me feel like I had trusted allies on the ground. Sharna and Brian are not just excellent real estate agents--they are exceptional people. I can't recommend them highly enough. If you're looking for trustworthy, proactive, and genuinely caring professionals to help you buy or sell a home, look no further.

Rebecca helped my wife and I to buy our first home and now she has helped us to sell that home and…read morebuy a new bigger home in a hot market. With Rebecca we went on a huge roller coaster ride trying to sell our home. The first time we listed it we accepted an offer for 40k over list. We made it all the way to the day of close when our buyer backed out for no real reason. With Rebecca's guidance and encouragement we listed our home again. We immediately got an offer for 25k over list. We took it. But then they backed out after lying to us about a problem with the house. We know it was a lie because we had an engineer confirm out home was fine. At this point though we were done and Rebecca though sad was so understanding not only that she was crying with us. So we took our home off the market. Less than a day passed and I got a call from the seller of the home we had a contingent offer on, you heard that right, with Rebecca's help we got a contingent offer accepted on a home in Poulsbo which is the hottest market in the area. Anyway I got a call and he told us he wanted to sell to us and no one else even though he knew he could find someone else. So immediately listed our home again and got an offer for 10k over our original asking price. This one made it to close. Needless to say we could not have navigated all the negotiations, paperwork and stress without the help of Rebecca, she truly was a God send.

Really enjoyed working with Rebecca to buy our house. It was our first house and she walked us…read morethrough the process from searching for the "right fit home" to negotiating the price to signing and moving in. The biggest benefit is that she quickly returns calls and makes herself available to answer questions. Rebecca really is your teammate in the entire house buying/selling process. And she is very well connected in the community, knowing things sometimes before they are public. My wife's sister has used Rebecca's help before for multiple house purchases and loves her work. I highly recommend working with Rebecca Gore to buy and sell your house.

Long story short Ida was a lifesaver for us. She was very knowledgeable about the area and all the…read morehouses for sale in our price range and with our requirements. She never once pressured us toward a certain house or tried to gloss over issues with them. She weighed the pros and cons with us and made sure we were completely comfortable with our choice. Her patience was unbelievable, when we were at home trying to pick between houses we'd already seen, all we had to do was call her and she'd take us back to see them again. Best of all she felt like a real genuine person, not just someone who's smiling at you because they want your money. We saw a few other agents along the way at open houses and there was always a sense of them wanting you to hurry up or they had their sales faces on. Long version: After over a decade of living in a log cabin in the woods of Spotsylvania, this past year my mother decided that she wanted to move to Virginia Beach, where I attend college and only a short distance to CNU where my brother is enrolled. Going from 27 acres of hills, a creek, gardens, and not a neighbor in sight, to here was a rough transition at first but we finally convinced her to sell her beloved cabin and buy a new home. The first day of her search though turned out miserable. She didn't ask me for help looking so I assumed she didn't need it, but by the end of the day when we talked on the phone she was in tears. She had looked up online all the houses with her requirements at different real estate sites and gone to look at them only to find that they were in bad neighborhoods, were an inch away from another house, had no back yard etc. I went with her the next day since I knew the area and we just happened to see an open house in a neighborhood I knew was nice. We walked in and there was Ida with cookies and Italian Coffee. Even just that made us feel a bit better about the day. The house was great compared to anything my mother had looked at by herself, however, it was great and expensive. It also was up against the road which was a problem. We have four family cats who were used to roaming the woods, they needed as much space and trees as possible with the city dangers as far away as possible. We liked her right away and even though we hadn't intended to get an agent, we decided she was worth it. After that everything was easy. She brought us profiles on all the houses she thought we might like, and worked with us until we found one that worked and knew we wanted it. It has an amazing backyard perfect for the cats and not on a main road but in the same nice neighborhood we saw the first house in. The house was a short sale so it took us a while to get in but Ida let us know realistic expectations for the dates that turned out to be quite accurate. She wasn't overly optimistic or pessimistic with us during the house buying process, she was realistic and honest about everything and it really made us feel like she cared about us being happy to be getting a new house but that we'd be happy living in it for an indefinite amount of time. We're now moved in but not quite unpacked and it was so much less stressful because of Ida. She really is a great agent and we're happy to have her at the house any time.

Truly one of the best real estate agents around! I've been a Realtor for 27 years and worked with…read moremany agents! Ida Bear is head and shoulders above most!!! If I wasn't a Realtor and needed to sell my home or buy a new one I'd call Ida Bear!!! Linda Allen Clifton, Realtor William E. Wood & Associates Virginia Beach, VA 23451

Liz is the most professional, knowledgeable, and responsive agent we've worked with. It was a…read moredelight to find her almost by accident, as a referral from another agent who felt she would be more knowledgeable in the specific area in which we were looking (Poulsbo). She has great energy as well as a sixth sense knowing when to do what for you. She puts a lot of thought into how to reach your goal, and she has seemingly unlimited patience. Even with young kids. Put that together with class and intelligence, and it was lovely to have someone I enjoyed spending the time with during (what mostly just felt like) a long search in a tough market for buyers. Would use her again as well as recommend her to a friend in a heartbeat.

After looking all over Kitsap County, the husband and I just purchased a home on the Olympic…read morePeninsula. With Liz's vast knowledge, expertise and infinite patience the experience went smoothly. Liz was tops in zeroing in on what we wanted and needed in our home, and pointed out limitations and possibilities of each property without steering us one way or another. She was fantastic about staying in communication with us once we found the property we wanted and kept us informed throughout the entire process. Never pushy, always professional. A++.

Not sure how to put into words how truly thankful my family is for The Royston Team!!!…read more We got connected with Karl and his Team through previous clients and also an old co-worker. Karl was always patient and professional when it came to communication as we started the process during a deployment. He made sure to reach out as soon as houses he thought would be a good fit hit the market! He also found a way to get us to showings even when we sent them over super last minute. The Royston team seriously made the whole home buying process an enjoyable one,they made sure we were educated as first time buyers and ready every step of the way! 10/10 would recommend. The Tran Family

The Royston Team helped us buy our first home and we couldn't have asked for better! Buying your…read morefirst home, especially in this market, can be overwhelming. Right away, Julie put us at ease by explaining the process and what we should expect. We loved every showing we had with Julie and Ashley! Karl walked us through the contracting process. He is knowledgable and was always available to answer questions. The only downfall of closing on a home was that we wouldn't be in touch with this group regularly anymore. We appreciate this team so much and look forward to working with them in the future.

You could not make a better choice than Rachel for your Real Estate need. Her level of motivation…read moreand engagement made the entire process much easier than I ever though possible, and she went so far and above what is normally handled by an agent that I spent more effort being dumbfounded by her than she required of me to complete our sale.

From the owner: License# 130817 Rachel Harris, Keller Williams Greater 360…read more Hey there! I'm Rachel Harris, and I'm what they call 'A Bremerton Lifer' But I'm not just a Bremerton Lifer, I'm a real estate lifer too. In 2006, I bought and flipped my first house and fell in love with the real estate industry - so much so that I left my post as a 4th generation in the Puget Sound Naval Shipyard to pursue the dream full time in 2018. That means I'm fully committed to your home buying experience and enjoy the hunt just as much as you do. I have 15 years experience and no plans of slowing down. As your REALTOR®, I know what needs to be done and I can give you a steady shoulder to lean on during one of the biggest decisions of your life.