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Inn on Bennett

4.0 (1 review)

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12 years ago

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The View Suites & Breakfast

The View Suites & Breakfast

1.0(1 review)
96.5 km

I reached out over a month and a half in advance of our stay to inquire about bringing our ADI…read moreCertified assistance dog, at which time i was told it would be no problem, and management asked no further questions. The night before we were due to arrive, i was contacted by Larisa suggesting that we change the location of our stay to their other property, the Bumblebee Bight inn, which was not on the water, due to the View suites "being fully booked". I kindly said no thank you. Then, the next morning (the day of our reservation), Larisa contacted me again regarding our assistance dog asking for additional information about the work she does. I explained that her tasks were in the context of my job as a nurse in a trauma-informed treatment center for adolescents, and due to the length of our overall vacation, we had to take her with us to keep her training sharp. At that point, Larissa changed her mind about allowing us to stay with the assistance dog. THE DAY OF our reservation! The time to ask questions about her work and potentially decline our reservation would have been when I reached out to them nearly 2 months before our stay. And I would have been fine with it. Instead, they waited until the day of our arrival. If the roles were reversed and it was me running the place, I would have been flexible enough to allow the guests to keep their reservation and stay, given it was the day of. The reason i contacted them in advance was to avoid a situation exactly like this. To us, it felt like there was an ulterior motive to get us out of our reserved room for some reason. Fortunately, we were able to find a wonderful Airbnb last minute, but this property caused a lot of unnecessary stress on our vacation. But it gets better. Larissa was initially apologetic of the situation, and said "Of Course, we will issue a full refund for your booking." 10 days later, when my refund had STILL not been issued, I reached out to her to inquire about the status. At that point in time, I was informed "your reservation shows as completed" and directed me to reach out to Booking.com customer support. I initiated a cancellation request on Booking.com, which was apparently denied by the property, and From there, I continued to get the run around from Larissa at The View Suites. Ultimately, we ended up having to File a complaint with our credit card company in order to obtain our refund for a cancellation the property initiated on us. It honestly wouldn't even surprise me if they had someone lined up to stay in our room (hence why they wanted us out), and thought they could charge us AND whoever actually stayed there that night.

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The View Suites & Breakfast
The View Suites & Breakfast
The View Suites & Breakfast

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Artisan Inn and Vacation Homes - Room 8 - Barbour House

Artisan Inn and Vacation Homes

4.5(2 reviews)
112.0 km

During my planning for the Newfoundland Leg of our June 2023 vacation, a guidebook (Newfoundland…read moreand Labrador by Andrew Hempstead - Moon) recommended the Artisan Inn. In hindsight, Gayle and I are so glad we did. The whole experience reminded me a bit of Mendocino (California), but with more charm and less people. The whole Village of Trinity, Artisan Inn, and adjacent Twine Loft restaurant vibe all came together for really wonderful weekend. The folks who run this place gave us a chock full binder of things to do, of which we only were able to scratch. Key fun that we enjoyed included exploring a few outports, seeing a whole colony of Puffins, and seeing a play at the Rising Tide Theater. Our Room was #8 on the upper front (street side) of the historic Barbour House. It consisted of a Queen Bed and a huge ensuite bathroom. The bed was very comfortable, the shower was strong and hot, WIFI worked well, and it was great to just settle in during this cold and foggy weekend. Our reservation also included a delicious breakfast at the Twine Loft. This was a great way to start the day. ------------------------------------------------------------------------------------------ Finally, let me share a story about a a very Newfoundland inquiry I made to the owners after our visit: One question - Your materials State that no shell fish is allowed on the property. We didn't, but we're still curious why. Regarding the shellfish, we used to allow it but some people would leave shells all over the floors and get shellfish juice into the wood and fabric. It made the houses stink for the next guests and we had a situation where someone was hospitalized due to an allergic reaction. With one of our ERs constantly shutting down due to being short staffed it is a risk we don't want to take on our guests. While guests in the rooms versus vacation homes typically aren't an issue, sometimes guests find ways of surprising us and sometimes guests rent Barbour House where you stayed as a full house with kitchen downstairs.

Great time in this little picturesque town of Trinity. Artisan Inn was lovely. We stayed in…read moreCampbell house in the fort point room on the second floor. The house is charming, has a lot of antique decor went well with the 1800's home. Our room was clean, cozy, bathroom was not ensuite but just across our room also very clean. Great views from the house. I spent time on the deck enjoying the water views. The living common space has a large seating area and offers tea and coffee. Our stay offered continental breakfast with was lovely. With homemade goods and jam. You also have an option to order hot breakfast for extra charge. We had reservations for dinner on one of our nights. It was lovely. I started with happy hour on the deck watched the sunset, yup beautiful. We were lucky to have beautiful fall weather. The staff were all very helpful, friendly and informative. When we arrive they gave us a very detailed orientation of the surrounding areas, activities, restaurants, places that were opened and closed. The room also had a binder full of this info. Our room was small but had everything we needed. Bed was on the soft side. Artisan Inn owns numerous houses in Trinity, I highly recommended them! We were celebrating our anniversary and the staff gave us a beautiful card a picture of the town and signed by all the staff. Overall a great stay!

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Artisan Inn and Vacation Homes - Barbour House

Barbour House

Artisan Inn and Vacation Homes - Artisan Inn's Gover House Vacation Home

Artisan Inn's Gover House Vacation Home

Artisan Inn and Vacation Homes - Dine at the inn's Twine Loft restaurant

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Dine at the inn's Twine Loft restaurant

Inn on Bennett - bedbreakfast - Updated May 2026

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