All three new employees including the new manager Jace are all so unfriendly, rude, condescending,…read morearrogant, and act as if your presence is a nuisance. There is a new vape/glass shop on main street that has been 1000000% more welcoming from their grand opening and have continued to give wonderful customer service , they have even stayed open after their closing time to accommodate me. I had only recently returned to Bills because of a promotion they have going on, No promotion or discount is worth being made to feel unwelcome and disrespected. I'd rather pay full price somewhere that values its customers.

This place is a joke sold us some parts that did not fit E-cig after showing them what the parts we…read moreneeded , the new parts did not fit right and they would not return them and we left several messages for the manager to call us but never did scammers scammers

Awesome store, awesome staff. Very clean and well organized. Staff is very friendly and helpful…read more Will definitely be back!

hands down cleanest and most friendly store I have been in hands down. they have a great selection…read moreof products and flavors to choose from. He staff is amazing and quit helpful. won't be going any where else.

Great place, woman last night when i came In 10 minutes…read morebefore closing was super helpful, honest, informative and professional. All hard qualities to find when you walk Into any type of business it seems anymore.

First time here and I was VERY impressed! Very clean and organized. The owner came out to meet me…read more(I had emailed the store earlier with questions...and received a swift and thoughtful reply by Donnie the owner). He is so knowledgeable and as I explained my health concerns made me feel comfortable sharing and he even shared some of his experiences. I took his advice and am glad I did! It's already made a difference! I will be back...and I'm bringing friends!

In the window they advertise $11.95 Breeze pros The older man helped me today and at cash out my…read moretotal for 2 was $36 i asked about the sign and he goes it's only for 2 special flavors one of which they don't even sell. Because of the winter storm i still bought one and he charged me $17 for it. He completely ripped me off. The younger gentleman who is normally there has always charged me $25 for 2. This guys running a scam and false advertisement.

Pretty good glass and vape selection, always have what i need!…read moreEntire staff and business could benefit from basic customer service skills /a positive attitude

arber k is always a friendly face when I come in. always down to help you out and great at helping…read moreyou find what you are looking for.

Arber was awesome!!! He was so helpful in helping pick up my pod system and follow through with my…read moreselection.

Make sure to check your vape before you leave the store. Bought two breeze vapes didn't check them…read morebefore leaving store (didn't think I had to) I opened the second one completely dead couldn't even get a hit out of it almost like it was empty. Won't be coming back... so I paid $24 for one breeze

From the owner: Discover the largest selection of smoking essentials in Michigan at The Tobacco Shoppe. With 19…read morelocations, we offer a comprehensive range of cigarettes, cigars, vape products, glass pipes, and premium tobacco. Your one-stop-shop for everything a smoker desires. Visit us for top-quality products and unmatched variety

To start the staff and owner of this place are literally AMAZING. Special mention to Mia, she is…read moresuch a sweetie and is super helpful, knowledgeable and very enjoyable to talk to. Alvin, The owner is also very knowledgeable and worked so hard to get us the products we were seeking. Keep his word and was just over all super awesome to deal with. The selection is massive definitely beats any other shop i've been too and they have super good deals and just overall really good everyday prices. I really enjoyed my experience with them, have brought my friends over to see their store and highly recommend them to any person looking for a good vape store !!