If you take the trouble to go physically to this bank to do something, it is actually like any…read moreother bank; no better, no worse. But if you want to save yourself a visit by doing something easy on the phone or if you need some information before you go there (so you can take with you all the necessary documents etc.) then you better forget about ING Cours Saint Michel. You will only ever reach their answering machine: "tous nos collaborateurs sont occupés. Merci d'appeler plus tard".

I have been a client of BELFIUS for at least 45 years, back when they were Credit Communal. I have…read morebecome less and less satisfied with the service and facilities, though their bank charges remain the same. It is impossible to speak to a human brain without an appointment. Everything is done via machines. They have removed one machine, so there are now only two in my agency, but both do not provide the same services. It it often necessary to wait a long time for a machine. You can no longer print out a receipt of your transaction. There is not even a little shelf for you to put your papers on or to write something. You can't change money into another currency. It is really not a pleasure to go into my agency anymore. I have no idea if other banks have better facilities.