Our daughter had so much fun yesterday during Glow Hour, we returned tonight. Glow Hour happens on…read moreFridays and Saturdays from 7-9p. Admission is $19 for two hours and grip socks are $3.50, if needed. The play area is pretty spacious, ranging from trampolines with obstacles, climbing slides, obstacle course, a swing to jump off, a high beam to swing and jump from, a zip line, a high beam knock down, dodge ball and other areas. Kids are able to jump around and run with space or make new friends to follow for the night. Parents are able to sit in the play area, after signing a waiver, to be closer to their little one. There is plenty of seating throughout. There is also seating below in the food court area of Defy. During the two hours, I went off for a bit to shop while my husband stayed behind. There are plenty of shops to explore especially with all the sales following the holiday season. Since it is an outlet/mall, there is plenty of parking on site. If/when you do visit, park near Scheels close to where you can see H&M from the parking lot. If you enter at this location, go straight and make a left onto the path. Once you pass the fireplace, there is a set of stairs. GO UPSTAIRS. Defy is there. We circled until we asked, signage to locate this place is not great. If you do get hungry there are plenty of places to eat within the outlet and shopping area, both driving and walking - depending on what you fancy. There is also the food court inside Defy, offering ICEE, fountain drinks, nachos, pretzels, pizza slices, popcorn and more. The prices are reasonable considering it's an attraction. We did our waivers and purchased our tickets and socks online, from their website, before visiting. You can also purchase at the counter and complete the waiver at a kiosk or by scanning the QR at the register. We downloaded the ticket to our Apple wallet and presented it at the register.

They were all so nice and the facility was clean and we had a ton of fun! There was staff at every…read moreattraction to make sure kids were being safe and using it properly

Totally blown away by our experience with Ultimate Bouncers, from start to finish. Hire this family…read moreto bring the fun to your gathering. You will not be disappointed! Being a kid with a winter birthday in a region with snow sucks, especially during Covid. We'd planned a bounce house birthday after living it up with beautiful weather for about a month. Then Mother Nature threw a tantrum and dropped the fluffy white stuff all over the ground , crushing our hopes and dreams BUT Ultimate Bouncers to the rescue! Their flexible booking process and friendly customer service made it beyond easy to reschedule our rental... without penalty! We booked four hours with a big azz (technical term) bounce house with a slide and obstacle course. Party was set for 11-3 and UB said they'd be by at 10:30 to get it ready and back at the end for pickup. They actually arrived at 10am and didn't show up again until 3:30, which left my son with 30 minutes of free for all before his friends arrived and an extra 30 at the end! The bounce house was super clean and in great condition. The price was amazing too and the service simply could not be beat. Hire this family owned biz!

Great company, clean bounce house. Nice customer service. Highly recommend and will be using them…read moreagain!

We hired Danny for our sons 6---- Seven party. It awesome, he such a friendly person, on time easy…read moregoing, and the price was right. We will be reaching from him again very soon.

Danny and his team did a super job for our family event. We rented a 20x20 tent, 6 heaters as well…read moreas tables and chairs. Everything was in great shape. Danny is a great communicator. He responded back quickly to each of my text messages. Danny came exactly when he said he would and picked up the following day. The wedding reception in my backyard was beautiful because of what Danny and team provided. My husband and family would highly recommend his services!!! 5 stars for sure!!!!! Thank you Danny!!

Great customer service...all inclusive and recommend for any party for the kids!!!! They come to…read moreyou and will set up and clean up!!! Bounce houses are amazing!!!

Bounce house had tons of holes! On the slid and the stairs.. all the 6-7year old kids couldn't even…read moreclimb up.. very deflated.. so we only used it for less than 20min out of our 4hour rental. Asked the owner for a refund and he wouldn't accept that nor a reply back.. won't recommend to friends and family.

Say what? A trailer full of screens and game consoles that pulls up to your doorstep only to be…read moredriven away with no evidence left behind...amazing America we live in. So Saturday we had a birthday party for a 6 year old boy. When I got on scene I saw Level Up Curbside truck and trailer out-front of our friends house. Yelpstars this is a legit gaming setup. Level Up had Nintendo, Super Nintendo, and Wii setup outside the trailer covered with a retractable awning. Once inside the trailer it's a gamers paradise of screens and console action! I had a blast playing the newest Mario Cart game inside Level Up's trailer. If you love video games and have a party this is for sure an awesome idea to bring over. Boys, girls, men and women of all ages were getting their gaming on with Level Up's legit setup. Don't be Joe or Jane ordinary at your next party...Level Up to Curbside Gaming.

Full disclosure I am friends with the owners…read more My son has been to multiple parties with the Level Up Curbside Gaming Trailer. Today's kids want to play video games. What a great way to combine video games and all of their fiends at a curbside party. Don't want to leave your home? NO problem this business can just pull up to your house. That being said, every time we attend a Level Up party or Level up and Pizza party I hear all the kids raving about playing the games on the consoles together inside the gaming trailer. Today my son attended another birthday party at Windy City Pizza with Level Up Gaming trailer. It has the capability to allow 28 players at any one time on the latest gaming systems. I think that even young adults would love this. Totally fun if you are in to video games.

I had to cancel my reservation due to the governors new restrictions and they were very…read moreunderstanding!

**BEWARE LOCAL CONSUMERS**Nightmare on elm st( in this instance Victorian St )…read more it all started when extremely close family friends came up to town from Vegas to visit. We wanted the children to play together, socialize, and mingle have a great time as people should try to do in times like these. I entered Ahmed edtbalistment to rent a water bounce house which seemed like no big deal right? a hot summer day 5 children ready to play and burn off some energy and escape reality for a little while. This world right now is pretty depressing to say the least. We decided to rent a water jumper for the kids to enjoy as we got to talking Ahmed ( owner of this racket ) proceeds to tell me he rents boats and jet skiis all the time and if we were interested ( once again he tells me that he rents them every other day basically) , so I decided to go back to the wife and speak to her about adding this jet ski to top off a nice lake trip on Saturday with our friends long story short we decided to rent it from Ahmed along with the jumper $400 cash in and $500 on my cc for deposit. 35mins in at the lake the jet ski smokes and starts losing power so I immediately report it to him via phone call he tell us to give it gas mess with the throttle check the oil all the things that any normal person knows when dealing with anything with a motor which we inspected and check everything and it still continues to cut off and lose power then proceeds to die until it completely stops might I add again iam keepthing Ahmed up to date thorughtout this process. we get back to his business around 630pm explaining the situation and he immediately make us feel like it was us I explained that it seemed like the battery was no good or dead due to how it died ( minor brain storming and how I've had vehicles battery go out like that ) so he plugs in a battery pack charger thing he had in his car and the thing immediately sparked on and he goes hmm the battery was dead and read funny on meter. which we all knew the battery either died or was bad so he said he already had it rented the next day and will see what the other customer says(yeah right) I explained everything again how it ran for 30 mins and I felt he didnt deliver on his product and I would hope he would understand as we've spent quite a few bucks and hope he would try and make something right. he stated he was going to wait to see what the person the next day had to say ( basically forget his current customer) which still gave me false hope that he was going to try and make it right. Here is the fun part Sunday at 11am he calls to tell us he isn't comfortable bringing the water bounce house and BAILED on the 5 children on a hot Reno summer day and had no sympathy what so ever for anything super SCUM BAG letting kids down during a horrible life experience that they are going thru today. He also blamed us for the jet ski not working (he literally charged the battery rented it the next day and said they had no issues) didnt offer us anything back on that and more important ditched the water jumper after that was already paid for him to bring it. I wouldn't give this guy any of our hard working money please be aware and think twice everyone.

Amazing service, and VERY reasonable pricing. Rented it for my sons birthday in April, and renting…read moreagain this weekend for my other sons birthday! Also gets back in a timely manner!!

This company is outstanding! I got the Spider-Man bounce house for my sons 4th birthday party. Easy…read moreto book an event and they are great at communicating when it will be dropped off and picked up. The bounce house was delivered early which was a great surprise for my son. Bounce house was super clean and safe. GREAT customer service and so friendly! Definitely will be my go to bounce house rental place for future parties. Thank you!

I rented a dunk tank and the whole process wasn't very fun. I was renting for my work. The person…read moreI spoke with yelled at me, cut me off, and was all around rude. I wasn't sure of the process, and I was just trying to understand a.) what Top Hat needed from me and b.) what my office needed of me. The Top Hat employee I was speaking with was angry at me for having to clear things with my supervisor, and like I said, she kept yelling at me. Then, the truck was supposed to pick up the dunk tank at an agreed upon time, they were three hours late. I'd say, try other places if you can. If you must use Top Hat, have all your ducks in a row lest you get scolded like a child.

Super neat displays. Well organized and clean. Really friendly service. On "TOP" of things. Item…read morewas ready upon arrival. A little hard to find. Google maps had you turning down a street but they are located behind Ice house in warehouses in the back. Not a problem, just don't follow google maps.

The front desk lady is constantly cleaning up the toys making sure there's place for playing. They…read morehave fine motor skills and gross motor skills areas. Two indoor roller coaster, wall climbing, trampoline, foam climbers, foam steps, bouncy house, and ride on toys. Lots of pretend play. They have a designated area for small kids. Lots of play options. They have a small area for snack time.

My main issue was the cleanliness. As soon as I walked in, I could see the dinginess of the toys,…read moremats, etc. The dirt is very visible. Toys were visibly dirty, old, and worn looking, almost as if they were donated as opposed to being purchased brand new. I noticed a child putting some of these toys in her mouth. I do believe they should replace alot of these toys with new ones. I just thought I'd check it out for my son who is 1 1/2 years old and see if there was a place he could burn some energy and be around some kids his age. There are different age groups that play, so keep your eye out on your little ones to prevent them from getting trampled by the older kids. Service was great. Everyone was pleasant. But unfortunately, I won't be returning.

Thank you for always willing to help the community and our church. We can always count on you to…read moremake our events memorable.

From the owner: Some of our inventory includes, canopy tents, rectangular tables, round tables, white foldable…read morechairs, gold chiavary chairs, linens, bounce house, heaters, and much more. Proudly providing the necessary party rental supplies you need for your fiesta event. We carry a variety of inventory so you don’t have to purchase items that you’ll only use once. Our team is honest, trustworthy, efficient and professional.