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    2 years ago

    Best customer service I've ever experienced in chiropractic care. I can't say enough good things about this place.

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    The Laya Center

    The Laya Center

    4.7(33 reviews)
    13.7 mi•Crossroads, Greater Downtown
    •$$

    Today's visit brought to you by continued focus on moi!…read more CryoSauna - Contrast Therapy which began with a whole body cryotherapy for 2.5 minutes in subzero temperatures where my body temp went from 71-41! It's my second time and I made it through vibing to Beyoncé Texas Hold'em! Hoping to see results committing to treatments to decrease inflammation, clearing toxins and metabolic waste. Forward to the CryoSauna where I sweat a tad bit..and with this as stated the infrared therapy should improve lymph circulation, removes toxins and unnecessary water .. Fingers crossed I can make this continued part of my better health journey!

    It's so sad that customer service can ruin a business. I initially reviewed this business earlier…read morethis year from a Yelp elite event and thought it was outstanding. Now, not so much. I scheduled a service with Melanie and she was excellent. I scheduled another service for the very next day with her again. The owner booked my appointment. Payment was required upon booking. And I also prepaid for additional services for later in the month and prepaid for those too. I was unable to make the appointment time. Called the owner and asked to reschedule. He said I couldn't reschedule because of the policy. He nor anyone else ever told me about their "unable to reschedule less than 48 hours" policy. That makes no sense when the service was already paid for. No money is lost. I would've even paid a fee but he refused to reschedule me. I was never made aware of the policy - not in the documents that were sent over for signature (release of liability waivers) and the owner never told me. So how is a first time client supposed to know? It's not even posted in by the check in/out area. So I cancelled my future appointments and requested a refund. Which he credited back to my credit card. I will never go back. Horrible customer service. I

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    The Laya Center - Schedule a consultation with our Holistic Nutritionist or The Herbal Nutritionist.

    Schedule a consultation with our Holistic Nutritionist or The Herbal Nutritionist.

    The Laya Center - Chromotherapy Chakra Cleanse.

    Chromotherapy Chakra Cleanse.

    The Laya Center - Sign up for our Intro to Herbalism Workshop.  This is a 5 class intensive and yields 32 CEU for nursing and Certificate.

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    Sign up for our Intro to Herbalism Workshop. This is a 5 class intensive and yields 32 CEU for nursing and Certificate.

    McDonagh Medical Center

    McDonagh Medical Center

    3.6(5 reviews)
    7.5 mi

    Ostensibly I offer this review as a warning to others. My experience was partly my fault for not…read morelistening to my inner voice which was telling me to run out of here. I booked an appointment to see Dr. Wennerstrom because McDonagh (the founder, Dr. McDonagh no longer attends patients) Center is the only place where I might have the opportunity to be treated in a hyperbaric chamber for its regenerative healing. I have a torn tendon behind my kneecap, and though I was in no pain, I knew it was a serious injury, and a later MRI confirmed the rupture. Dr. Wennerstrom's office asks patients to fill out maybe 5 different forms. This appointment was made almost 6 months in advance. Wennerstrom is the only doctor here. Using one's health insurance is not an option for patients, so an emphasis of said forms is commitment to pay for future treatment if deemed necessary, which may include a vitamin regimen which she solicited to me during our visit. There was a weird, IMO, forced pride about the clinic's "decision" [ though I have NO proof, after my experience I tend to believe no health insurance would validate the service one receives here as justifiably medical] to not be 'part of the health insurance cartel'. There were other red flags I sensed, but the obvious shift in tone when I divulged I'd received COVID vaccines should have been enough to break the spell for me that I was not in an objective physician's care. Long story short, without asking permission to do so, Dr. Wennerstrom began manipulating my affected leg, putting strain I'd avoided since the injury to my tendon's raw end which became painful and inflamed later that day. This was pain I had not before experienced. I should have stopped her right away, but did not. I was given pamphlets about vitamin deficiency, and another about HIV, which I found presumptuous and not in any sense germane to the reasons I made my visit there. I had listed my husband as my emergency contact. I have no intention of returning. My visit cost $250+. She irresponsibly, aggressively, and without any knowledge of the possible seriousness of my rupture, aggravated a known injury for no reason whatsoever. I just wanted to use the hyperbaric chamber to increase blood flow to the healing gap where the tendon became unattached. I sense the reputation of the late Dr. McDonagh created a lot of good will Dr. Wennerstrom is now attempting to monetize. There are so many red flags here. Heed them.

    Our family has been seeing Dr Carey Wennerstrom for a couple years now and we love her, she is…read moreamazing in all aspects of care. Highly recommend!

    Infinity - chiropractors - Updated September 2026

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