i am a very dissatisfied potential customer have been treated in a unprofessional rude manner…read moreregarding a deposit i had to withdraw, 1 week on and i have have been informed you shall recieve it if we have it,had a portion of the deposit literally thrown at me, disgraceful, highly insulted never have i been treated in such a manner. Only reason i gave one star is that i had no option to give minus 5

I am a very disappointed and dissatisfied customer . I recently went down to get my rear tyre fixed…read moreyet again its burst after only a week after getting fixed . This is the fifth time that I will have to get the tyre fixed for a second time in a very short period . Its always lame excuses about why it needs to be redone . I would really urge everyone not to use this business as I Feel its service is utterly unprofessional and non existent . I will not be giving them an opportunity to fix the bike again , I am all for using local business however the service is so poor that I can not do so in this case . The lowest rating I have the option to give is a one star which is far above what I deem the true level to be more like minus 15 . Again I will urge everyone to use alternative businesses to service bikes .

Extraordinarily bad customer service. I "dealt" with Ross. Called in a week before my son's…read morebirthday to pick out a bike with him, was told to leave it in store so they could modify it before pick up. Was given a layaway docket and receipt. I rang twice in the week and couldn't get to speak to a salesperson. Finally got through on Wednesday to a different salesperson and asked them to mud guard the bike. Was told that's fine. The bike was sold to someone else by Friday pick up. Hollingsworth said they'd call me back within half an hour as they tried to source the bike elsewhere. I rang back four hours later and was told sales staff were on the floor. Do not shop here.

Given that Dublin is full of grimy little bike shops that mainly do repairs and have a small…read moreselection of bikes that you can hardly see because they're so tightly packed, whereas the bigger shops in the suburbs like Eurocycles or Cycle Superstore look like they're printed off a CAD-CAM app screen with no personal touch... this place ends up being one of the best bicycle shops in Dublin. The bikes are well displayed and easy to see and try out, there's a reasonably good selection, and the owner is very knowledgeable - which counts for a lot. Nor does she try to take over your life while giving you advice - unlike other bike shop owners I have encountered in this town!

Recently snapped a bolt in seat clamp so was feeling rather low!, Had not been to the shop before…read morebut it's quite near to me so I went to the website & was looking at their web chat late one evening to see if they could assist. They were still online despite the fact it was after hours, replied to me, and I dropped in the next day and they fixed it for me on the spot. The guys could not have been nicer about it. Great vibe in the shop and super advice. Top quality service, great opening hours.

Horrible experience…read more I am writing to lodge a formal complaint regarding the appalling service and hazardous repair work carried out at your 360 cycle shop, as well as the completely unacceptable behavior of your staff. On 6th May ,I picked up my bicycle from your shop after it was supposedly repaired. However, immediately after taking it back, I noticed a severe issue: the bike frequently gets stuck on the chain. Because of this faulty and irresponsible workmanship, I have been put in highly dangerous situations on the road multiple times. Your shop's negligence has directly compromised my physical safety. To make matters worse, when I brought the bicycle back to address this issue, your staff member outright refused to take responsibility and instead accused me of damaging the bike myself. This defensive, dismissive, and rude attitude is shocking. It is clear that your shop currently shows a total disregard for customer safety and basic accountability. Due to this handling of the situation, I am demanding the following: 1 The full names and contact numbers of both the store manager and the staff member who was on duty and handled my case. 2 A full explanation and an immediate, proper resolution to fix my bicycle at no extra cost, or a full refund so I can have it repaired safely elsewhere. I expect a prompt response to this matter. If this is not resolved satisfactorily, I will not hesitate to escalate this complaint to relevant consumer protection authorities. Thank you for your attention to this urgent matter. Yours sincerely, James

Very good firm who I phoned from Bristol UK. I thought I would have to spend a day in Dublin…read morechasing around hire shops but we arranged it all on the phone and the bike arrived at the address I was staying at in Dublin at the same time I did. This meant I could set off the next day, instead of having to spend another day in Dublin. I was able to return the bike which was almost brand new to the airport thus saving my bus fire on the last day. I was offered helmet and panniers. I would recommend Bike2U

From the owner: We are a bike rental business. As our name suggests we deliver and collect our rented bikes to and…read morefrom your accommodation.

I was going to be traveling around Ireland for 2 weeks and wanted to rent a bike. Paul was…read morefantastic. He answered right away on WhatsApp and email. He sized me up and asked me about my plans, picked a great Giant road bike to use, gave me great advice about my destinations. I even randomly met up with him the next day riding in Phoenix Park! Paul's enthusiasm is seemingly without bounds; it's worth renting a bike to meet Paul! The bike was perfect too, I should add.

Rented and bought a bike from Paul. Super reasonable and personable. Rented a road bike to ride…read morearound with friends, I was in a last minute pinch to get a weekend rental and Paul was super responsive over email phone and whatsapp. After that I ended up buying a second hand bike for my university bound son. I would rent/buy/maintain bikes with Paul and his crew anytime. Reasonably priced, no frills, superb service. I'll come back to him again next time I need a bike in Dublin.

Great first experience. I didn't have an appointment but Antonio was able to fix my bike while I…read moreshopped. Will return!

Required advice and service on my bike before a long charity cycle. The lads had a great…read moreunderstanding and can give advice because they do it themselves. Suggestions have been made on maintenance and parts and they asked the questions required to perform the appropriate service. I had the bike back on the same day but I'll definitely head back when I need further services. Highly recommended.