HORRIBLE! move out or don't move in under this management…read morecompany! I don't even live here and as a potential resident have experienced the most unprofessional management. Run Dont walk!

The company is very hard to get in touch with the individual property managers. I have sent emails…read moreand have waited for a reply to no avail. The most the receptionist can do is send you to a voicemail box. Also, for whatever ever reason the property is always being transferred to a new person. I've been in contact with about 4 different property managers in the last few years.

Jodi Crabtree was super helpful and patiently waited for me to get all the information I needed to…read moreemail her. She has also picked up the phone every time I've called and has returned all of my messages in a timely manner. Thank you again Jodi

They do absolutely NOTHING to help solve individual homeowners issues. They throw everything to…read morethe "Board" and then bothing gets done.

This Property management company is the worst ever. They are belligerent, rude and other than…read moretaking down the money they have ZERO care about any property management. They are incapable of being transparent. They rather that hear you out will take a defensive position against you. if you have to deal with them in person, bring a police officer as they will threaten you if you are alone. The picture is the owner. Does he look trustworthy?????? I rest my case One star because they won't let me leave MINUS a star

I was the treasure for our HOA, a job I found was harder than anticipated. We changed from a…read moreunacceptable management company to Phoenix just as I was learning the position. With the extremely helpful guidance from the office staff, including front office, manager & especially the accounting department my job was easier. Questions were answered on a timely basis and explanations were clear & concise. I highly recommend Phoenix management company for anyone's HOA needs. P. Doering

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Seeing this low and totally accurate review explains everything. As a former tenant of one of their…read moreproperties for three year, their incompetence is only surpassed by their unprofessional and incomprehensible treatment during and after your tenancy. Learned they do not employ maintenance staff, only sub-1099 contractors that only want a paycheck. Today I discovered after no response or communication regarding the return of my security deposit, they also do not have a physical office but only exist through a key man office space by appointment only. A property management company with no property and no maintenance staff! Steer clear from them!

AVOID BY ALL MEANS please save yourself. they will not respond in a professional matter . they…read moredon't communicate to the owner. they are unable to assist in any repairs. they go non responsive and told me today after an issue of 2 months said " it's its an emergency call 911" ... really it isn't worth renting for any of them.

Elizabeth Ramirez, I truly appreciate your timely assistance…read moreand professionalism in providing the Certificate of Approval. Your responsiveness made a real difference in helping us move forward smoothly, and I want to acknowledge that with sincere thanks.

Instantly upon entering Jilsa Management's website, I noticed its well-designed layout. They make…read moretheir services and strengths clear. When they combine professionalism and friendliness, it makes them stand out from the others.

Shea was my Realtor and I couldn't have asked for a better experience. His knowledge of the area…read moreand patience in finding the right place for me was exceptional. He has helped my entire family find a place to call home.

Worst management company I am aware of. This Company has an incredibly poor record for responding…read moreto owners. Terrible condominium-wide communications; manager does not post notices required by law (I.e., water shut-offs, elevators out of service, etc., and will not take calls from owners. The manager we have couldn't compose a letter without numerous spelling and grammatical errors if her life depended on it. She literally misspelled the name of our condo association numerous times, and once called us by another entity's name! She was asked to replace very old patio furniture which was deemed dangerous to our residents. It took her TWO years to do so; and this was after two residents got information and prices for her! She eventually got a lesser quality furniture that did not match our other furniture and was not appropriate for our older residents. We asked for patio umbrellas tobe replaced. Those took another four months to get! We are in south FLORIDA, the sunshine state! We NEED umbrellas at the pool! Anyone who was to look at our internal communications would think they were written by an sixth grade student. Not exactly what a new potential buyer wants to see. Further, this manager also accepted a monetary gift from 2 of our Board members who had taken the money for that gift out of owners' funds, without authorization. Totally inappropriate. Thus manager knew ur should have known this was wrong. I believe this was litigated with the FL state department that oversees condominium law. It was ruled in favor of the owners. Seacrest was also contracted to supply certain employees to work at our location. It was months, I believe, before we even had a driver for our bus. As for our financial records, they were a mess for most of the first year. Seacrest is very slow to get anything done. They are not a reputable organization in my opinion.

This company, right down to the owner are the most dishonest crooks! They turned the neighborhood I…read morelived in for years,to a dump,never used money where it was soppose to go. Still can't do anything honest, as this is owner response..made him look good in his writing,,,but has he paid back the refund? Waiting..........