THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

Dr Vallone is the best doctor I have ever dealt with. He is extremely knowledgeable and a great…read morelistener. He always takes enough time to understand my issues and concern, and lays out the next steps in treatment logically and thoroughly

I always am asked why I keep my PCP's group in Fairfax with the long commute from Ashburn,…read moreespecially since I physically moved away from Fairfax in the late 90's!! The answer I always give is the staff, nurses and especially the few Doctors who have taken care of me during my 24+ year association with GIMG, now part of INOVA. Juliette Singh was there at the beginning and so was Dr Fender (who has since retired) and Dr Goyal. Not sure of anymore. Dr Fender was an amazing Doctor for the years I spent as a patient, along with his primary nurse. He as detailed, focused, spent time listening (and lecturing) and a doctor who would reach out and call you at home to discuss a reading or question if you were taking medication as prescribed. Qualities that reminded me of my Father who was the first US educated Doctor who returned to his home country of Guyana. When Dr Fender left (when GIMG stopped being a private group and taken over by INOVA) , he told me (probably confidentially so sorry Dr Fender) that if I wanted a replacement Doctor like him, switch over to Dr Goyal. It took me being lazy for a couple of years before I switched and since that time, I was fortunate that writing of an issue to another of the medical staff, my note was intercepted by Dr Goyal and a test ordered which indicated a serious enough life changing condition. She is extremely thorough and professional and has called me at home several times like Dr Fender to counsel, advise, lecture as well as provide guidance. When she leaves, given that I have no other such experience with a full time doctor (the PAs and NPs are great) I will finally exit to a group in Ashburn where we live. The staff work as a team. Case in point 2 weeks ago I experienced another issue and Ms. Singh found me a slot with Dr Goyal who, probably more to allay my concerns, ordered a test and Olga at the front desk worked her magic to get me to Radiology the same day (its not the first time she has done this). All the front desk, back office nurses like Robert, Bunry and others are excellent. I am fortunate that GIMG has taken such good care of me over the years and well worth the 45 minutes to an hour it takes me to get there.

I didn't have my appointment because I couldn't find my insurance card (I made a new patient…read moreappointment) and never made it beyond the front desk. The staff was rude. Not just to me, but to other patients as they were checking out. I ended up making another appointment with another provider.

Excellent physician, top. He listens to every single one of my concerns and addresses them…read moreproperly. Very knowledgeable. All of the Inova Arlington Staff are courteous and professional. Practically no waiting time. Nurses are so sweet and attentive. I love Inova's MyChart application, you can see all your Medical information - from your office visits, to request your refills, see your Test results, even pre-Check-in, they send you reminders, a calendar invite - an absolute beauty. So useful and efficient. Every time I receive a post-appointment survey to ask if I received amazing service, and I do every single time. I cannot say enough good things! Highly recommended.

Dr. Bonomo continues to take excellent care of my entire family. My mother is especially grateful…read morefor his care. He was able to do what none of her four children could -- convince her of the seriousness and urgency of her condition that she had been basically ignoring for years while death knocked at her door. Dr. Bonomo connected us to other Inova physicians and surgeons, yet continued to follow up with her progress even after others had taken over the case. She is the self-appointed president of his fan club. I am pleased to report it has gotten easier to get follow up appointments. (I love the MyChart patient portal system but that's not the way to go for scheduling; you are better off calling the office directly.) The Fairfax building is gorgeous and a delight to visit. I also recommend the Ballston office. You can literally park on the curb outside the door and be in the office 30 seconds later. Ballston doesn't have the advantage of having a whole complex (lab, cafeteria, adorable gift shop, access to other docs) right there, but for a basic visit it's so convenient.

Great doctor! Did not rush me, and took all the time to explain my test results in details.read more

Avoid if possible. I've been a patient here for years, and I'm not sure if the patient load is too…read morehigh, but level of care has changed dramatically over the past few months. Overall, it's subpar, baseline, basic healthcare. Multiple health diagnoses seemed to be overwhelming, as if too much work. There was one provider that I would absolutely return to see, but switching providers is unheard of. You will be the one following up, and trying to make contact. They do not return messages in a timely fashion. The front desk staff are almost always flustered, seem to be constantly bickering, and have little sympathy for why you might be running 5 minutes late (but you'll wait 30+ minutes for your appt.). Not the quality of care I've come to expect from Inova.

I do not like to leave bad reviews but after my last few interactions at this clinic I needed to…read more Please do yourself a favor (especially if you are a woman) and think before coming here. These providers will not listen to your actual physical pain or symptoms. You want to be able to trust your provider for help.

January 2015 he misdiagnaed my mother's obvious cardiac distress as "extremely severe migraines,…read moreeat more salt." Three weeks later, she died in my arms. The following August my father passed out twice, striking his head both times, and McDonald blew it off as a symptom of grief. Don't even give a shit that a head injury was involved. Grown men don't start fainting while urinating or taking a shower eight months after being widowed just because they are grieving. My dad had developed positional hypotension episodes. The next time he fainted, it was in another provider's parking lot and they sent him to the hospital. McDonald is lazy and passively incompetent.

Dr. McDonald was very rude and dismissive. Patient went to him with multiple concerns but after…read moreaddressing the first question the doctor got up to walk out of the office. When patient told the doctor he had a couple of other questions/concerns the doctor responded "Cmon, really?" and these were very serious symptoms and concerns. If you don't want to help people, don't become a doctor; and if you are burned out then retire already! But don't belittle and dismiss your patients. Shame on you!

Dr. Mehan is a miracle worker!! After 2 surgeries gone bad, I was sent to him for wound care…read more Although I was an emotional mess and felt like I would lose my leg, his compassion and expertise calmed me. I had next day surgery and a follow-up skin graft surgery. I'm still healing, but very confident in the results! His PAs, MAs and nurses are amazing. I think he hires them for their medical expertise and their abilities to calm patients who are Very Critical. The office staff and surgical scheduler are also very personable. I've loved being Dr. Mehan's patient:) Keri

Dr Mehan is amazing! His staff is friendly and made me feel very comfortable. I had to see him…read moreafter developing an infection at the surgical site after major foot surgery. He explained the course of treatment and was proactive in getting me set up with infectious disease to make sure it didn't get worse meanwhile scheduling for my skin graft procedures. My skin graft procedures went well and he described the entire process so I knew what to expect, even the "worst case scenario" which I very much appreciated because sometimes things do go wrong. Fortunately, everything went as planned and I couldn't be happier. However, if the graft didn't take I know, because he told me, there were other options and I felt confident he could fix it.

While I was asking questions regarding transfer care over the phone, the agent hang up (it appeared…read moreintentional) in the middle of conversation. She sounded very rude from the beginning. So, I called again to get my answer and Maria took my call. She was super helpful and was very pleasant to deal with. She went extra mile to help my needs, and I could not thank her enough. I was going to give zero star with the first agent, but Maria changed my mind. Next time I call the office, I will ask for her.

Internal medicine Dr. Scott Vejick, MD, PhD…read more This man who has taking care of my medical needs, for the past five years. He listens, he is compassionate, and provides excellent medical support to his patients. I travel from Maryland, to Annadale Virginia. The staff medical and administrative support team, lead by the great manger Liam Paz. Thank you for all you do Joseph Plater MSW , LCS/UMC

The front office staff are terrible and have no training. They charged a deductible on top of my…read morecopay. My insurance does not call for deductible but when asked the office staff all said that both fees have to be paid and had the most rude attitude. Only after the insurance company confirmed that only copay was required they still didn't want to refund the deductible. Having to deal with incompetent, rude and mean staff in addition to the stress of it while you're on a visit to the doctor to get better is not the experience anyone should have. Steer clear of this practice.

I have a long-term condition that I had avoided getting a diagnosis and treatment for. I went in to…read moresee Dr. Nguyen for an unrelated issue. He looked at all my blood work and test results, diagnosed and treated the complaint I went in for, and then immediately (gently) called out the other issue that I had been avoiding all that time. Got that condition under control with a good treatment plan. I feel much better now, and am really grateful that he was watching out for my health and well-being in a holistic way.

I have been seeing Dr. Safa for a few years and he has always been gracious and helpful in managing…read moremy care. His front staff is very efficient and always sends my records to my PCP or any medical provider I ask them to. If you want someone knowledgeable and caring, choose Dr Ali Safa. You will not be disappointed. The front desk gentleman will also make you fell welcomed and can answer any questions you may have.

very pleased to see personal care step by step…read more Also Dr. himself went over every detail