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    Indygo Public Transportation

    2.3 (82 reviews)
    Open 6:00 am - 7:00 pm

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    This was the van that nearly hit us because he was following way too close and nearly hit us again as he sped around us. May 3, 2025 4:30 pm
    Otep A.

    Unsafe drivers! I was traveling with my mother on interstate 70 W at 4:30 pm Saturday, May 3rd and this IndyGo driver was so close behind her I thought he was going to hit us. There was a semi truck in the lane next to us and as soon as we got past it my mom signaled her turn signal to get over and let the IndyGo van pass but he flew over and around us nearly hitting us before she could get over. This is completely unacceptable unsafe driving. If I ever need translation, I will never trust their drivers to take me anywhere. Better off to find a safer transportation company!

    Typical bus stop sign.
    Matthew S.

    So I'm coming from the perspective of an admittedly privileged choice rider. I mainly use IndyGo when I have doctor's appointments downtown and don't have access to a car, which is often during the work week. Fortunately my job is very accommodating of my schedule and I can take a few hours off and make up the time later. I understand not everyone has that option. I also am hesitant to criticize IndyGo for their lack of service in the surrounding counties. IndyGo doesn't have the authority to impose taxes on adjacent counties, and those counties in years past either never had transit or eliminated it decades ago. And as a governmental organization, IndyGo is reluctant to focus solely on only the most popular routes as they do try their best to serve everyone. Many routes that do serve more suburban parts of Marion County do go through more dense parts of town and pick up a lot of riders there. For me, paying $3.50 for a bus trip to IU Methodist is well worth it. I'd be paying about the same just for parking a car. And a ride share would easily hit $40 or more. It is admittedly a pain to have exact change, and I still have to walk half a mile and cross a street with no sidewalks, crosswalks or pedestrian signal to get home. Hopefully with the establishment of the rapid transit routes, that can relieve stress on surrounding routes and make transfers easier. It is a pain to transfer, and I hope some of the smaller changes like app-based payments will be happening sooner than later. For the service I get and the limits imposed on them, four stars. I usually get there within 30-40 minutes, which isn't significantly longer than if I drove + time for parking. So for that, four stars.

    My 93 year old mother waiting for Indygo open door

    Indianapolis needs to contract a outside company to provide transportation, instead of getting better it's getting worse , it's not working for the citizens of instead my mother ride Indygo open door because she can't walk and she like to go church on the 1st Sunday , church starts at 11am we do pickup for 9 am just to make sure she can get there on time today the automated system said she would be picked up in 6 to 12 minutes at 1:35 at 2:30 she's still waiting, I was told the bus wou leave the station down town until 2:30 and she would be the first one picked up my mother is 93 , we would drive her if it was possible we use a house lift to get her in and out of her electric wheelchair is, the has happen to her numerous times more times than we can count

    If the whole city got very sticky there would be IndyGoo.
    Fox E.

    I thought I already posted a review for this but then I thought I already made out with your sister and she assured you that I did not so what do I know? Luckily I have it saved. These buses don't vanish all that quickly as they are pretty slow, but they do serve most of the city and for that I am grateful. The only time I have been on them in the last few years was with my friend from Castleton whose name I will not mention to protect her from her physically abusive boyfriend. But one of these days I'm going to find an excuse to fight him and he will be repaid in kind. The reason I don't give these buses a higher rating is because it took longer than it should have to get around, and there was a longer wait time than expected to get from Castleton to Broadripple to downtown and back to Castleton. The drivers were friendly enough though.

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    1 year ago

    Indygo is a waste of money and time. It's always late! I lost 3 jobs behind indygo's lazy and unprofessional system. 1/2 star max!

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