The highest recommendation I could possibly give. I went…read moreinto the urgent care with my 17 year-old cat whose health had taken a rapid downturn. He was dying. That was the simple prognosis and I knew that going in. It is not unusual in that circumstance to be offered multiple strategies to extend life starting with a full blood chemistry work up and on to IV's, multiple meds, etc. But Dr. Shafer was fantastic. We got right to the point that there really wasn't much we could do but help him be pain free. She coached me that cats can drag out the dying process and that, if he was lingering painfully, I should call her back and we'd discuss alternate plans. Fortunately, he passed peacefully about 36 hours later. I commend Dr. Shafer and her staff for excellent, honest care.

I accompanied a family member here who had to make the unfortunate but necessary decision to put…read moreher sweet boy down. I could not have picked a more attentive and compassionate place to go during this time. In addition to the genuine kindness displayed by ALL of the staff from the moment we entered, their offerings demonstrate that they are truly sympathetic to the love for pets. Time and space to process, patience and pacing, memorabilia and keepsakes...truly amazing. I especially love how they explain everything that they are doing, why, and what to expect. While I can't speak for any of the other services they offer, I'd still feel comfortable with recommending Art City to anyone who needs kind and compassionate care for their pet.

Dr. Meade is AMAZING and very friendly...my rabbit Stimpy was anxious and she was very gentle...her…read morenursing staff, top notch...Nurse Addi, is such an amazing person, she knows her stuff...HIGHLY RECOMMEND AND RECOMMENDED...

I took my dog here for years, but since the change in ownership it's been a revolving door of vets…read morewith no consistency. This didn't bother me when he was coming in for routine visits, but in an emergency in June the new vet told me blatantly wrong information and referred me to the ER. They never sent the xray (which they charged $475+ for and never showed me) to the ER and prolonged my dog's discomfort. When I emailed about this issue, they never replied.

Dr. Amber Lee was super helpful. My dog was experiencing breathing problems. I was hoping it was…read morejust a cold. It was a brutal winter and I also had a cold, and maybe assumed we were in the same boat. But she encouraged me, against my own reluctance, to get an x-ray immediately. I did, and the x-ray revealed it was a much more serious condition called congestive heart failure. She helped get him emergency doses of a medication that likely saved his life during a really stressful snowstorm week in February where it was difficult to coordinate. She also pushed me to take him to a cardiologist, which I was also reluctant to do. But I'm glad I did. He was really at death's door 5 months ago, and now he's under a treatment plan that has kept him alive with decent quality of life. I'm super grateful to the Dr. Lee, and the staff generally. I almost forgot to leave this review for the treatment that happened in February, because when you're stressed out over a pet and the pet survives the last thing you think about it giving credit on yelp. Your mind is on your pet. That's something to consider when reading reviews. I also just took him in for a vet-tech appointment yesterday and the tech also was super helpful and reassuring. So overall this place has been great.

We made an appointment for our dog and confirmed it through email exactly as instructed. When we…read morearrived for the appointment, the receptionist repeatedly told us that we had canceled, even after we showed her the confirmation email proving that we had not. She continued to insist over and over that we canceled and said they couldn't see us. We had been waiting weeks for this appointment, so this was incredibly frustrating and disappointing. I would not recommend this vet if you are looking for reliability, accountability, or good customer service.

Amazing team! Everyone is super kind and informative. They followed up the next day to make sure…read moreeverything was good with my dog's treatment.

We have been bringing our 2 young kitties here for a couple of years. We love love love Dr Lindsay…read moreSmith. She is thorough, explains things, is patient with questions, and handles skittish cats well. She gets 5+++ stars. We had one experience with another vet which wasn't so positive, hence the 4 stars. She acted as if it was an imposition that our cats were scared about their visit. Our cats are rescues that we got at 8 months old. While they are affectionate and confident with us, they are more fearful than curious when encountering new people. You would think vets would understand this, but this vet (sorry, I didn't get her name) seemed more jumpy than the cats about administering their shots. She wouldn't even try to trim the nails on one of them. (Even I have finally figured out how to handle that kitty for that task!) I've seen some hellion cats, and believe me when I say ours aren't that bad! The front desk staff and those who answer the phones are wonderful. They are helpful and thorough, and if they say they will call you back by a certain day/time, they will, even if they don't have a final answer for you yet. The vet techs we have had there are likewise incredible, and clearly love being with the animals. I wish I could give 5 stars, but hard to overlook that one encounter.

Dr. Russell, Nurse Shannon, and the entire team at VEG Northern Liberties were absolutely amazing…read more From the moment Stella and I walked through the door, we were warmly greeted and immediately assisted. We were taken directly into the treatment area, where I was able to stay right beside my fur baby. They checked her vital signs, made sure I knew where the restroom was, and even showed me the complimentary snacks and beverages. We didn't have to wait long before Dr. Russell came over, listened carefully as I explained why we were there, and thoroughly evaluated Stella. He quickly identified what was causing her pain and explained everything clearly. Stella received pain medication by injection, and we were sent home with additional medication to keep her comfortable. When it was time for Stella's injection, my sweet girl became a little grouchy. The team handled her with such patience and compassion, moving us into a private room so they could safely care for her away from the open treatment area. That thoughtful accommodation meant so much to me. We arrived at approximately 5:30 a.m. and were home within one to two hours. The cost was absolutely worth it to know my baby had been properly evaluated, treated, and relieved of her pain. I would definitely return, although I sincerely hope we never need another emergency visit! Thank you, Dr. Russell, Nurse Shannon, and everyone at VEG Northern Liberties ER. You took wonderful care of my Stella, and I am eternally grateful.

My daughter brought her dog here and waited two hours in a completely empty waiting room, only for…read morethe vet to completely misdiagnose him. The vet simply rubbed his stomach, claimed nothing was wrong, and said it was "just diarrhea." Fast forward to today my grand-dog was rushed into emergency care with fluid and blood in his stomach and heart. Thank goodness for Bree's Animal Hospital, who actually cared about saving a dog's life rather than just making money. They saved him. Do not trust this clinic with your pets.

I adore Art Museum Vet Center. I came here for about a year before moving to NYC, and even after…read moremoving I continued to lean on them for advice until I found a new provider because I thoroughly trust them. Pros: Telemedicine, prompt, kind, patient with questions, clean facilities, flexible with medicine pickup. Cons: High amount of patients, so it's difficult to get appointments quick. The best thing about Art Museum Vet Center is that they are happy and willing to provide virtual triage at no extra cost. I can reliably call them when I'm having issues and they will tell me to send pictures/videos for a vet tech to look at in order to assess whether or not I even need to come in. They are *always* prompt with these emails and calls. I always get an opinion within the same day, if not within a couple of hours. Being the kind of dog mom that is super attentive and quick to seek out advice anytime my fur baby's health strays from the norm, this kind of quick feedback has been invaluable. I also feel as though this is a sign they're not just trying to squeeze money out of you, not to mention it shows they are trying to manage the volume of patients they have by providing assistance this way. The toughest part about this vet is that they do have a lot of clients, which means it's hard to get an appointment quickly. The best you can do if your pup is sick is call them as soon as they open to see if they can fit you into any of the spots they had cancellations for that day. Otherwise the next availability they will have is probably at least a month out. I appreciate that anytime something is going on with my pup, they call to follow up. Sometimes I completely forget that this is something they're prone to doing, and it'll be a pleasant surprise to realize they're just calling to see how my little guy is doing. As far as treatment goes, I approve of their approach. Any time my guy has had stomach issues (which was often when he was a puppy), they would also prescribe probiotics to help get his gut health back to normal. I am not sure how standard this is, but in my eyes it proved that they take a holistic approach to health. I also trusted them with neutering my pup. Although it is a standard procedure I could have had done by cheaper clinics, I'm glad I took him to them. They provided me with a cone afterwards, as well as additional medication to help manage his energy levels while he was still healing. I remember after the procedure was done they were (as usual) very patient with me when it came to answering questions. I remember they were also willing to work with me when it came to the payment of that procedure. I was given the option to break the payment up over several months. If I was still living in Philly I would definitely still be going to them. They've definitely earned my trust.

Always responsive, great staff, easy to get an appointment and great communication. They care about…read moretheir patients.

I rescue cats..all animals really but mostly cats, so i have a home work my furry babies, I am a…read morefoster and a colony feeder writer in jeep get them fixed and find homes. That being said one of my babies was sick. It came from no where so I wasn't prepared financially. As I was in the room crying some man Josh walked in and comforted me talking me about how it hurts to lose his own and he understands my pain... no one else saw this man...I wanted to thank him for his compassion.. everyone kept saying there is no Josh here there is no Joshua here so for the longest time my friends were telling me maybe his name was Jesus and Joshua was the English way of saying Yeshua which I really believed but then someone said one of the owners is Joshua so I was just there on a day when he was there and he was a very kind-hearted person and I could not afford to get my baby cremated I did not want to leave her in a freezer or have her community cremated with a bunch of kitty cats that I just wanted to have her with me I would actually have all of the animals that are cremated I would actually bury them in the most beautiful places so that they don't just get cremated and thrown away I would like to make beautiful flowers where they were once alive but that being said after I left I guess the guy Joshua got to see that I couldn't afford to do all the things I wanted to for my baby and I only had a little bit of money on me and they kept calling me every couple weeks asking and I said I promise as soon as I get a new job I was in between work the covid thing was happening it was horrible and I got a letter in the mail saying that I can come pick up my baby's ashes because they planted a tree in her honor and one of the forest and the forest paid for my baby to get cremated so that I could have her my heart was so happy the whole way there I cried and now I have to go back bring that kitty cat's daughter actually her niece but she fed her because her sister and her had kitten same time so they fed each other's kittens and it was the most cutest beautiful thing to see two sisters swapping babies and now 14 years later my baby is a big girl and I took her to a different vet and they did nothing but take all months rent out of me and give me some saline solution for my cat's eye not even antibiotics so I can only hope the companion will have something better I'm afraid they're going to say that we're going to have to put her down but if that's God's will I cannot watch my baby suffer and anytime I brought a cat there that I was fostering if there were sick from the street I would say can I at least have him for one week before he passes away so that I could show him what it's like to be loved in a house with humans and they would give me medicine to keep him comfortable for that week and I would spoil the cat for a week whoever it was whether it was my boy buddy or my baby girl either way they assisted me and they made sure that they helped me and they didn't take a month's rent off of me and give me nothing they literally would give me real medicine to help

I put Sans carrier down to get ready for his appointment last week and he walked right in and…read morewaited patiently. The atmosphere and staff are so welcoming upon entering the front door. After checking in we were directed to the Feline floor. Shortly after DJ came over to greet us and directed us to an exam room. Sans examined the exam room. lol The doctor came in and examined Sans. He was so busy exploring and looking out the window that he declined a treat. DJ comforted Sans while receiving his shot in his rear leg. A few minutes later he was back to exploring and didn't want to leave. DJ assisted with getting Sans ready and we proceeded to check out. There was an issue with my card and my bank was not open yet. David, Mia, Lauren and Kelly were very kind and patient as I sat in the waiting room to resolve the matter. Companion Pet Hospital team extends care, patience and compassion which means so much when it comes to my fur baby. Thank you!

I'm writing to express my deep disappointment with the care my cat, Wicca, and I received at your…read moreclinic. This experience was not only frustrating, it was frankly unacceptable for any facility that claims to care for animals and their well-being. I first called your clinic on 5/22/25, desperate to get my Sphynx cat seen due to some concerning facial spasms. I made it clear to your receptionist that I was searching for a compassionate, trustworthy veterinarian to form a long-term relationship with, for all three of my cats. I wasn't just looking for a quick appointment; I was looking for a partner in my cats' health for life. When your receptionist said you could squeeze Wicca in same-day and highly recommended Dr. Beiting based on my needs, I was beyond relieved. That relief didn't last long. Red flag #1: I walked in to find adorable cats roaming freely in the waiting room. While charming in theory, this setup is completely impractical and inconsiderate. Strange cats approaching a cat in a carrier? No thank you. My cat was visibly stressed, and most cats would be, especially sick or nervous ones, trapped in a carrier, being approached by unfamiliar animals. It's not just an emotional risk, it's a health risk, too. In what world is free-roaming animals a sound practice in a vet's office, where illnesses could easily spread? Red flag #2: Once we were in the exam room, the vet tech immediately tried to hold Wicca without any need or invitation. Let me repeat, I have a Sphynx cat, and yes, I get that people are fascinated by her. But fascination does not give you permission to violate her boundaries, especially when she's clearly growling and hissing at you. When I asked to hold her myself because she was obviously uncomfortable, the vet tech almost refused to give her back. Her response? "I'm not scared of her." Excuse me? This isn't about your fear, it's about respecting an animal who is clearly showing you she doesn't want to be touched. I had to physically take my cat back to avoid further distress. Then came the vet, Dr. Beiting, who admitted she didn't know what was going on. She speculated it might be focal seizures, but wasn't convinced. I'm not upset she didn't have an immediate answer, medicine is complicated, but here's where things really fell apart. She said we'd do bloodwork, monitor over the weekend, and touch base Tuesday. If Wicca was still having spasms, we'd try Gabapentin. Tuesday comes and... nothing. No call from the doctor. I leave a message. Eventually, I get a call back from the receptionist, who breezily tells me on my voicemail that Wicca's blood work looks fine except for the part where she has a heart condition, and I should "probably call a cardiologist." That's it. That's the call. No details. No explanation. Just a casual suggestion that my cat might have a serious heart problem. Frankly, I was left in tears. That's not just unprofessional, it's inhumane. A receptionist should never be the one to break news like that, and with such a flippant tone? I work in animal care. I would never let an unqualified person call a client with upsetting or unclear medical results. The doctor promised to speak to me personally on Tuesday. Instead, I had to call again, beg to speak with the doctor, only to be told she was "busy" and might not get back to me that day. Luckily, because I work with vets, I was able to get Gabapentin elsewhere and review the emailed blood results with people I trust. If I didn't work in the field? I would be freaking out. Wicca was still having spasms on Tuesday, and I had no guidance from the person I paid to provide it. The doctor didn't call me back until Thursday, two full days later. I couldn't answer during work, and her voicemail said if I didn't call back right away, she wouldn't get back to me until tomorrow. I called back and left a voicemail at 2:45 PM which was 15 minutes after she called me. Again, no response. Honestly? I wasn't surprised. This was now a pattern. And let's not forget, I had to ask four separate times just to get a receipt, rabies certificate, and doctor's notes. So let's tally this up: I paid nearly $400 for a "we don't know," a traumatic experience for my cat, a rabies vaccine, bloodwork, and days of stress and unanswered calls and voicemails. I had to do my own legwork just to understand what was wrong. I had to educate the doctor about the Sphynx breed. I had to be the one leading the appointment, not the other way around. There was no compassion, no proactive care, and no follow-through. This entire experience was infuriating and heartbreaking. I came in ready to start a lifelong relationship with a veterinary team I could trust. Instead, I left feeling disrespected, disregarded, and deeply disappointed. Sincerely, Wicca's Very Tired and Rightfully Annoyed Mom

My cat was rapidly losing weight but still eating. The Cat Doctor vet didn't do blood work & said…read more"keep an eye on her" sending her home without giving me clear information. A week later I took her to an animal hospital & was told she had kidney damage from hyperthyroidism. She had to be euthanized. Very angry at the INCOMPETENCE!

This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

my dog has been going to see Dr. Meister since he was 4 months old. the team at center city vets is…read moreso incredible, my dog sometimes tries to pull me into the office when we don't have an appointment. following an uncharacteristically nasty interaction with a front desk associate, the office manager and client services manager went above and beyond to rectify the disappointing experience. although that moment was shocking and disconcerting, Amanda and Dana's attentiveness and understanding of the situation came as a massive relief and once again instilled trust in Center City Vets. their reviews are high for a reason

When we adopted our pup Willow 4 years ago a veterinary friend highly recommended Center City…read moreVeterinary Hospital for the holistic care of our girl Willow. We have been very happy with the care Willow has received. Not only are Dr. Cohen and Dr. Meister experts in their field, they are also kind and empathetic. Their front desk staff and Vet Techs are equally kind and helpful. Willow just had her Teeth cleaned and a tooth removed. She was under an anesthesia for the procedure. The hospital gave me excellent instructions pre procedure, kept me updated throughout the procedure and let me know when it was over and how Willow was doing. I would highly recommend the Center City Veterinary Hospital.