A loyal repeat customer, I was sadly disappointed with my most recent experience with Indian Spicy Villa.
Having placed an order for delivery, the advised ETA had passed by which I understand can happen but 25 minutes after this time, I called to see where my food could be.
The customer service I received was exceptionally poor. I was told they knew they were late and it was likely due to the fact the driver was new to the country!
Their solution was for the driver to return to the restaurant and the owner to make the delivery. When he made his way with the food, he was abrupt, unapologetic and more frustratingly, the food was lukewarm and items were missing.
Upon trying to resolve the matter, I was essentially branded a liar.
I will NOT be back. read more