I am looking to start therapy and the office manager kindly explained what kinds of therapists they…read morehad in the office I was excited to learn that they offer several types of services including med management. The office was small, but clean and the location was great!

This is the worst, most disorganized office. Horrible communication, no one knows why appointments…read moreare moved, no notification that appointments have been moved. Nothing. A severe issue of the left hand doesn't know what the right hand is doing. There is such miscommunication between the office, the provider, and the patient it is unreal.

I take my son here for therapy and everyone is always so nice and helpful. So glad I found them…read morethey are also helping me get ABA services for him too. They decorate for holidays too which is fun for the kids.

Great customer service! Filled with people who actually care! And they take almost all insurances.read more

I am pasting my review over to here and adding an update because it seems like they moved and…read moredecided to create a new yelp page. But I think it's important to warn people about this place. Here is my original review: When I spoke with the first person on the phone, I immediately asked for confirmation that they accepted my insurance, and they said they did. I asked how much the co-pay would be for each visit, and they couldn't answer that right then. I was okay with that because I thought it would be, at most, $35. I was never charged any kind of co-pay, so I just thought I didn't have one. Well, after having attended four or five sessions already, the billing department reached out to me to let me know that my insurance doesn't cover mental health care and asked if I had another insurance. I told them no and said I wouldn't be able to afford the cost of these sessions outright and asked why this took so long to discover. They hit me with "should haves" and "would haves". They sent me the bill for $680. And then even though I told them I could not pay this amount in full upfront, they charged my card anyway! Luckily, it was blocked by my bank, but had it not been, I wouldn't be able to pay my bills or buy groceries. Do you know what's really great for someone who is having serious mental health issues? The stress of what I've mentioned above. So it seems like they aren't actually empathetic to their customer base. Additionally, I told the first person I spoke with that I would need to be connected with someone that could help me with medications. They told me they didn't have any openings with anyone that could right now but would follow up with me in one week about it. That was four or five weeks ago, and I never heard from that person again. The therapist I did see what fine. Very basic surface-level stuff she provided me with. Grounding exercises, meditation, telling me to communicate my feelings to people, and telling me to use my planner. Update for 4/23/2024 Today I got an email from Thriveworks stating that I owed them $170. So I called them up and the person I spoke to told me that I did in fact owe $170 dollars because they tried to bill my insurance and it was denied. I haven't seen a therapist from Thriveworks in just about a year. Why are they trying to bill my insurance now? And then expect me to pay without asking any questions? So I told the person on the phone that I paid my balance in full last September. I also told him that if I was expected to pay this charge, I would need a break down of where this charge fits in with my other charges as well as all the payments I already made (totally the above mentioned $680). I told him I had all the bank statements to prove that I had paid them that amount. Then after waiting on the phone for 27 minutes, he was able to come back and tell me that it was an incorrect charge and my balance was $0. Why did it take so long? What kind of janky billing system do they have going on over there? From my last review, Ryan C. responded and told me to reach out to customer success, which I did. But would it surprise you to hear that I never heard back? I wouldn't have ever even thought about this place again if they hadn't of tried to charge me a random $170 a year later. TL;DR Go elsewhere for therapy or triple check they actually take your insurance, and also this place should be investigated for fraud.

DO NOT DO IT !! The company itself is a fraud , I know nothing of the therapist themselves since…read moreapparently they are contractors . They lied to me about being covered under my insurance and charged me INSANE amounts on the back end . I paid my co-pay but they never informed me about the additional charges . I regret not listening to the reviews and will be disputing this inappropriate and unethical practice . Please report them as well. They have not responded to my emails and this is especially hard on people that are already going through a hard time . You should be ashamed !!

We love Behavioral Learning Solutions! We are so happy with the progress! They focus on natural…read morelearning and parent involvement. My child is always happy to go play and learn. Everyone we have met is so nice and helpful.

Highly recommend. It's a clean facility and we were welcomed by Emma BCBA and the RBT's. They…read morelisten to the struggles you may have at home or school and work on them in ABA. The monthly parent meetings show you the data they collect throughout the month and how your child is doing in each category. The therapists have been great at communicating and they are understanding if you have input or any concerns. They really do look out for your child's well being and your family!

Patterns has the most welcoming and supportive environment! The staff is so attentive and cares for…read moreeach one of their clients.

If you need a caring and competent crew for your psychological n3ds this is the place. My therapist…read moreis amazing. The office crew are always in a great attitude and ready to help with your insurance needs and paper work. Place is inviting clean and neat. From the beginning to end the are there to help. Also the snacks like the coffee are really appreciated. Thank you for the psychological help.

Just had a 2nd interview with this company and watched the manager verbally abuse her employees on…read moresome type of power trip? Super concerning. Do not go here for mental health services ... from someone who deals with depression this was very telling

Do not go to this doctor if you are overweight (my issue) or have anything that he could judge as…read morebeing a personal failing (e.g., depression, alcoholism, addiction). I have never been so offended by a physician in my life. I had one appointment with him where he pointed out that I'm obese (no duh), but then he proceeded to take an accusatory tone that is completely inappropriate for any health provider kept getting more aggressive with me ("If you know how to lose weight, why don't you do it?") It got to the point where I had to tell him to tone it down and walk a day in my shoes before he gave me shit. He then proceeded to cancel me as a client because of those statements. Incredibly judgmental and unprofessional. Go anywhere else unless you meet his standards of personal perfection...

I haven't been this impressed with a Dr for a long time! He's friendly, easy to talk to and knows…read morehis stuff. He probably spent a hour with me going through 10 years of medical issues. He asked a lot of questions and dug deep to figure out what is going on with me. I drove 45 min to his office and will gladly make that drive in the future! Ty Dr G!

He is still at ACW and doing amazing things !! I can't say enough about this center and how much…read moreit has helped my son!!

Words cannot express how thankful my husband and I are for the incredible experience we've had with…read moreAutism Care West (ACW) and their caring RBT's and BCBA's. Our son has been with ACW for 2 1/2 years and immediately after joining we saw amazing changes. His personality exploded, his ability to communicate drastically improved, his willingness to participate in group activities and complete seat work improved. (There is SO MUCH more!) He successfully started kindergarten this year and we believe without a doubt that all the proven, fact-based techniques that Dr. Janelle Saunders and her team helped my son with in clinic and in our home absolutely helped pave the way for his bright future. We greatly appreciate the parent education we've also received, it's made a huge impact that we continue to use daily. We're glad to call ACW family and look forward to continuing this journey with them.