I went to this business to have an emblem put on my husbands shirt. while I was there, I decided to have some iron ons made for my daughters business. I sent her an email of the design and was told that if she could not use the email (it may be encrypted) she would have to charge me $50 to create one she could use. I told her to call me if she could't use the email and I would decided if I wanted her to create one for $50. She said the order would be ready in 2 weeks. 3 weeks later, I get a text message saying my stuff was ready for pick up. I never received the courtesy call I requested. When I went to pick up my order, that was when I discovered that I was being charged $50 for the creation of the design. When I asked what forms of payment she accepted, she said credit card and that was the only option I was given. When i went to sign the credit card receipt, I noticed there was a difference in price. I looked at the credit card slip and noticed a "non cash adjustment". I said "oh you charge a credit card fee. I thought that was illegal." She replied "no it's not." She didn't call me like I requested, was late with the timeline she put in place, illegally charged me an extra fee, and gave me no other option to pay for my order. It seemed like she she was trying to nickel and dime me around every corner. I will not be returning to her for future business and I will not be recommending her to anyone. read more