Takes the time to find glasses perfect for you. Amazing at helping you find what you're looking for…read moreand a style that suits you. Best customer service. I've bought multiple prescription glasses from him I won't go anywhere else. Also has nice glasses no one else in London has.

Very friendly owner and employees. It was my first time getting glasses and they were super helpful…read morein helping decide. Price was good and they went out of their way to help me figure out if my insurance coverage worked and just great overall conversation too.

Excellent customer service from the professional staff on the front desk to the optometrist m, Dr…read more Chevalier, who kindly fitted my husband into his hectic schedule. We much appreciate your care today. Many thanks.

Popped in here because a friend of minds 2 year old mangled my sunglasses. They were able to fix…read morethem quickly and they're perfect! Best of all they didn't charge me to fix them, it was amazing customer service even though I didn't get my glasses there to begin with!

My family and I had travelled from the resort port of Erieau, on the north shores of Lake Erie,…read morebased on the recommendation of some phenomenal folks whom vacation there. I was born with an eye condition that has me seeing eye doctors more than most; and with saying this, I have also moved around quite a bit in my lifetime. I can honestly say that I have not had a better experience or more thorough exam. The Doctor there was exceptional, armed with the latest diagnostic equipment, where she took seemingly 3D pictures of my eyes, then took the time to explain the details of what those pictures showed. She then took me through a series of diagnostic tests, that some were familiar and others that surprised me. Finding a prescription here was unexpected also; never have I been put through such rigorous tests to pinpoint the most accurate eyeglass prescription I have ever had. You'd think that my story was done. Far from it. While waiting for my eyes to dilate, I was in good company; the staff and even the young family there were friendly and inclusive; I felt right at home. The eyeglass specialist, Crystal, was phenomenal! She had all the answers and helped me find the perfect pair from their extensive and up-to-date inventory, including some sunglasses. She was a true professional. I really cannot say enough....

Had a full eye exam at this location. I found the staff to be pleasant and helpful, except the…read moreDoctor. I came in after having a full appointment and requested a form for work be completed. I had driven 4 hours, and it required 2 signatures. The Doctor was nice enough to come out after she seen her patient. and ask me "If I called before I came". I said no. She said there's lots of Optometrists where I live. The lack of empathy and complete disregard for a patient is reprehensible. I left feeling extremely embarrassed. The doctor is emotionless. I highly recommend using another doctor, but I highly recommend the location for eyewear that the other staff is responsible for. Edited: I offered to pay for the form to be signed and that could have been accomplished in the same amount of time it took her to embarrass me in the front waiting room in front of staff and clients.

Everyone one , from front desk to Drs. are kind and patient. excellent care. For glasses, very…read morehelpful. Dr. Ling has been excellent in my dry eye care.

I have been a client of Cherry Hill Optical for over 10 years. Matt is thinks outside the box and…read morehas a better than average selection of contact lenses. He helped me find the best lenses and the comfort is a step up from what I used to have. If I continued going to regular stores, I would probably have quit using contact lenses as I thought they weren't for me. Having knowledge I can trust and that delivers makes me a loyal customer.

A place that has superior quality eyewear and customer service…read more The selection of eyewear is extensive which allows for choice. Most importantly the items are of good quality so they provide value for money.

This branch of Hakim has had my business for over two years now. They have never failed to provide…read moretop notch service. Eyewear is always delivered on time and in proper specifications. This is even though they supply thousands of orders per week, according to the staff. They are very knowledgeable and friendly. Their hours of operation are in keeping with my lifestyle. And get this, they will go out of their way to help you with a damaged set of glasses, even if it is out of warranty. All this at very competitive prices. Nowhere else in my mind.

Good Experience Short & sweet; got new glasses and was taken…read morecare at Masonville location very well by employees. (Covid protocol in place.) Lots of frames, good deals and they came in a timely manner. Ended up getting 2 new frames and a pair of prescription sunglasses. Would go back again in a second!

Moving sucks. But the worst part is finding good health care services. Especially if you don't…read morehave a network to give you word-of-mouth referrals. So, you can do like I did and scour the internet. Sometimes the person answering the phone tips you off as to whether you would be a good fit with that service provider. I'm picky when it comes to choosing health providers, and staff is a large part of that decision making. I was lucky. My call to Upper Richmond Optometry revealed a professionalism and friendliness I was looking for. Information received during the phone call plus info on their website convinced me to take a risk and make an appointment. I'm so glad I did! They are great! The exam was thorough and informative. It was obvious the team is interested not only in corrective eye care, but preventative management. Subsequent contact has convinced me I made the right choice for visual care. Cutting-edge technology is important, but I value professionalism, friendliness, helpfulness, good humor, and personal interest more. Upper Richmond Optometry is the best in my eyes! (Pun intended,)

First time going here. Service was amazing and the staff was super helpful and friendly…read more Lots of high-end options which I loved. Would give more than 5 stars if i could!

This is a review for London, Canada: Had constant problems with these junk plastic lens glasses...2…read morepairs now. They have to be cleaned several times a day as everything sticks to them. On my first pair, they claimed i was wearing them too close to my face, so they adjusted them out. No improvement. They next claimed I was using wrong cleaner and must have damaged the coating. Since i wasn't always using their cleaner, I took their word for it. When i scratched the lens, i went in for an auto tinting lens relacement, being careful to only use their cleaner. They were just as bad for cleaning and the tint malfunctions all the time. It stays dark when i enter my house from bright outdoors. i have to be inside for many minutes before they go bright again. When I complain, I get this "our lenses are best in class" nonsense. When I was waiting to get my new lenses i reverted back to an old pair of real glass lenses and had no cleaning issues at all. Never going back to this place again.Their product is junk. Nice people though.