My daughter attends a local middle school and is in the orchestra program with a cello loaned out from the school. She recently tripped over her cello, accidentally, and nicked the bridge, which resulted in it loosening one of the strings. I thought it was a major repair but after getting it "diagnosed" by Janelle, the damage wasn't so bad. She assured me that it was going to end up even better after the repair- and she was right! The tech was able to custom fit the bridge and positioned it better than it was originally, giving the cello a better sound overall. What I thought was going to be more than $100 ended up being $70 and ready within two days. They're affordable and accommodating- I'm definitely coming back. The only downside is that business hours are from 10-5pm and closed on the weekends- so you basically have to adjust going into work to come here. read more

I took my sister's clarinet in January or so to get serviced since I got her a used instrument and brought it back in July with my other sister's flute that I also bought used and got it serviced; since after they repaired the clarinet the first time, one of the rods for the keys on the clarinet kept coming off. They replaced the foot joint pad on the flute, but my sister can't play it at all now since it can't open the key from the pad being too thick. They also charged us like $40 to "fix" the clarinet rod from falling and it still keeps falling off. I was recommended this place from when I was in high school, but I can't recommend going here for repairs since it seems like they'll charge you for doing a really bad job if doing anything at all. read more

Imperial Band Instruments - Pressing down doesn't make the key open anymore after being replaced - Musical Instrument Services Near Me - La Mirada, California

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Yikes! I was referred to this place by friends so I figured if they trust this place so can I. I brought two flutes in for everything to be done. I told the lady in the front when I dropped it off that I wanted them cleaned, pads changed, and whatever else that needed to be done. They quoted me a week's work. Today I picked up my instruments all excited to see two shiny flutes with new pads and the whole shebang. No! I asked the lady about it and she said it was not noted. I literally told them I wanted everything done and for whatever else that needs to be done. Money is not an issue! It's like dropping your car off to get washed, oil change, brake changed and when you go pick your car up they're like here's your car. It's in working order. If cleaning and polish is not a part of the regular maintenance then offer that as a service add on! Ridiculous! read more

My daughter's flute wasn't making any sound after it was dropped. Another shop said it would take 2 months and cost a lot, but here they fixed it in just a few days -- and for a much better price. So friendly and professional! read more

My son expressed interest in taking violin lessons so I rented a violin from here. It wasn't the closest to my house but it was the one that I had called first. The rental cost $25 for one month, which felt like a pretty fair price (I had heard that other places nearby charge $40/month). I actually ended up returning the violin early, because my son decided to move forward with consistent lessons and I was able to purchase a new one for $50. The staff with whom I interacted each time I called and went in person were helpful and nice. The shop itself was cluttered. I did have one major issue. I did not care for the extent of the personal information requested in the rental agreement form, including my SS#. Car rentals, ski rentals, and tons of other rental places with high-priced items do not even ask you for that information. I had Initially I left that spot blank, and then the employee told me that I had to fill it out. I challenged it due to my lack of comfortability but the employee said it was required for the rental. So, I "complied" and OF COURSE I furnished a fake SS#. Clearly, there is no way for them to check, yet it protects my identity. I have had my identity stolen twice in my life and It was a true hassle, so I certainly do not plan to provide my SS# to a random store, especially when they are asking for it to be handwritten on a physical paper, geez! read more

This is a great store for all your instrument needs. The prices are reasonable ! Friendly staff too. Highly recommend this place. read more

Brought a alto sax and Barry sax to get serviced in was delighted to know that they were completed as promised.

Amazing service! I would HIGHLY recommend Imperial Band Instruments. My son plays the Baritone Horn at his middle school, which is not too common an instrument to find, so when we stumbled upon one in an antique shop on a family vacation, we had to get it. It was in decent condition, played okay, but the case had a broken handle. After bringing the horn to another music shop close to our home, they said that they could clean it up for us, but the handle was beyond repair, and nothing could be done. After the other music shop "cleaned" it, my son had trouble playing it -- valves were sticking despite the regular oiling and valve grease, and he was getting frustrated with it. My son's music tutor suggested Imperial Band. It was a bit of a drive, but I am so pleased with Imperial Band. They were able to replace the handle that was "beyond repair" according to the other place. Imperial Band fully cleaned the instrument inside, and I really don't believe the other place had even done a good job at the cleaning. Imperial Band replaced the springs and put new felts on as well. I am so extremely glad we went to Imperial Band Instruments. It was totally worth the bit of the drive, the service was excellent, and the turn-around was very reasonable, as everything was done in just one week! read more

I took a 20 year old trumpet to IBI for repairs on the recommendation of a friend. They did an amazing job and at a reasonable price. They will be my go to if I need repairs or a new instrument. read more

I was referred by a mariachi friend of mine and skeptical because this was my 3rd attempt at fixing sousaphone and trumpet valves. I had major overhaul done on both at a different repair shop and the esthetics were acceptable but the freakin' buttons stuck and valves didn't slide smoothly, most important part when playing!!! Anyhow I talked and txt Jerry and convinced my husband to check him out. His price to repair both was under $100 and although my husband did return because 1 valve on the sousaphone stuck again he was able to quickly fix it and now both instruments are in playing condition, 2 thumbs up! We will return especially for any critical / fine adjustments or repairs. read more

Imperial Band Instruments - Son playing his repaired instrument without sticky valves - Musical Instrument Services Near Me - La Mirada, California

Hands down Jerry is incredible. He's restored 2 of my trumpets and they came out truly amazing! He restored them back to their full glory! He's a master of his craft. Thank you imperial band instruments! this will forever be my one stop shop! read more

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I'm amazed with the quality of costumer service!, definitely one of the few places where you find most of stuff you need for music school/band accessories and books at good prices ,very helpful personnel; this will be my first choice when my son needs his music supplies, highly recommend!! read more

So I went in looking for an intermediate trumpet for my son. This was the first place I was going to stop. Location was easy to find and we went in. The young lady that was helping us was very engaging and helped us through the process. I had no plan to purchase that day, I wanted to look at several stores before I made my choice. The young lady talked my 12 year old son through each trumpet he selected and tried out there. She didn't push him to the most expensive, she just let him decide which one was feeling the most comfortable. As he had narrowed it down to 3, I started on my smart phone comparing prices online for the models he was trying. I figured if we knew what kind of trumpet we wanted, we could most likely find it cheaper online. I was wrong. I quickly learned that the prices of these brand new trumpets at this store were the same and sometimes cheaper of the same model trumpet used. So much so that I asked if the trumpets that were being shown were used. They were not. Well I then made an offer on a Getzen trumpet and a Bach mouth piece. The young lady called the owner who was off and he accepted my offer. I'm not a musician, I don't know much about instruments. One thing I do know is that I felt comfortable there and they catered to my son, so he felt comfortable as well. Kudos for this small business doing things the right way. read more

I brought a few banjos in to get tuned as well as a guitar. I know nothing of banjos and am pretty naive at all when it comes to instruments. My friends will tell u I'm "freakishly strong" and certainly don't look it, but these banjos are HEAVY! Have no fear tho, one of the good ppl there held the door for me and when the girl was done she helped bring them to my car! On top of that she tuned them FOR FREE! Of course that meant I left her a nice tip. THAT is excellent customer service. read more

Fast service, reasonable prices and good costumer service. I definitely recommend this place. read more

This place is amazing!!!!! Went to get some dents fixed in my Euphonium, and I was expecting to pay 40-50 dollars but they fixed it on the spot for free in 5 mins!!!! Highly recommend this place!!! read more

At the beginning of the school year, we got a used 1/2 violin with upgraded strings for a fair price. They were willing to hold the violin for us when I called them in the morning so we can pick it up before the shop closes. The violin was accepted by his school music teacher in the PYLUSD and we have not had any problems with the instrument. Outstanding customer service! I would highly recommend them. read more

Wonderful service as usual! I'm a long-standing ABI/IBI customer, and it was nice to leave my instruments in trustworthy hands. I needed a quick turnaround, which they accommodated... and my flute and piccolo sounded great after their long overdue adjustment! Thank you! read more

Quick and simple and the person who helped me was friendly and informative. The prices seem to be industry average and the service that comes with the rental seemed good. This place has my stamp of approval. read more

My son's trumpet needed repair so I went to what was formerly named Anaheim Band now named Music and Arts. They told me that their turnaround time is TWO WEEKS. Our band director recommended Imperial Band Instruments in La Mirada. I walked into Imperial Band and they fixed my son's trumpet within about 10 mins. AND, they didn't charge me a penny!! I was sooo blown away by their customer service and speed! I can not believe such a 'quick fix' would have taken two weeks if I had left it at Anaheim Band. So, let's keep them in business! If you have a repair or need an upgrade please go to Imperial Band Instruments. 15847 E Imperial Hwy, La Mirada. 562-245-6043. HIGHLY RECOMMENDED. They have a new customer! Thank you Imperial Band Instruments!! read more

I needed to get some guitar picks for a show tonite and didn't want to have to go to GC. I found this place on Yelp and couldn't be happier. They are a small Mom & Pop type shop tucked in the back corner of a shopping center. But once inside you become immersed in the land of brass and strings. I'm glad they carry picks so I don't have to go far but I can use these guys for strings for my upright bass. I met the owner Maria who was a sweetheart and a great help. I will definitely be patronizing this business whenever I have the need. read more

I'm a professional horn player who needed some urgent repairs on my primary french horn. It had been in a closet for months while I was away performing in a show that required me to play a different horn. Not wanting to spend a ton of money with a french horn guru, since it isn't all that nice of a horn, I took it to IBI at the recommendation of a couple people. They fixed a stuck slide and two valves on the spot in about a half hour for less than $20. I wasn't expecting that at all, but it was exactly what I needed that day. I also have to say, in the half hour that I was there I overheard their staff helping a few parents who came in looking for instruments for their kids and was impressed by their honesty and customer focused business practices. The people here genuinely know what they're doing and have built a business that aims to put their customers first, instead of the dollar first. They really seem to understand the school music program world and want to help parents successfully navigate those needs in a way that puts the parents budget and realistic expectations first. A+ experience at Imperial Band Instruments. read more

I had a swab dangerously stuck in my oboe and the good people at IBI got it out free of charge! It is a really awesome, and trust worthy family owned shop with excellent repair people! read more

I came here after coming from Sam Ash and I was a bit skeptical because the neighborhood looked pretty ghetto. I was looking for a wooden clarinet and their prices were pretty lit. It was much better than Sam Ash, as expected, and I highly recommend going to this place. The owner and the cashier was also very nice and helpful. This place is a definite 5 star for me. read more

I always come to imperial band instruments because they always take care of my saxophone needs. I will refer all my friends at Hutchinson middle school to come to IBI. Thank you for always taking care of me. read more

Just got a couple slides unstuck from my tuba for free! All within 10 minutes. Thank you, IBI!

I'm so pleased with their excellent service! I highly recommend this place for anyone who's looking for a reliable instrument repair shop. The price is very affordable and they always get my clarinet fixed in no time. read more

Jerry and his crew do great work in a timely manner. His prices for instrument repair are fair and reasonable for EXCELLENT work!

This store is sooooo helpful!! They have great repair and have impeccable customer service!! As a band director, I don't know what I would do without without this place!! read more

What a GREAT store! I HONESTLY recommend this place to anyone who needs repair on their music instrument! Walked in to the store not knowing what to expect. The owner (didn't get his name) immediately greeted us and struck up a conversation with us. By the time we were done chit-chatting about his store, business, and clients (approximately 10 mins); my sons trumpet was repaired and for an EXTREMELY reasonable price! Thank you for that! Please do not hesitate to come here for any and all your musical needs. read more

Major props to Jerry @ IBI for a last minute instrument repair. My daughter has a field show tonight, needed an immediate repair. Jerry came to rescue. Cannot thank him & the awesome people @ IBI enough!!! read more

Imperial Band Instruments is notches above all others. Customer service cannot be beat. Service and prices are always generous, fair and always reasonable. Staff really goes the extra mile to satisfy the client - you! read more

I went to go repair my oboe and looke dat 3 different spots. The one near my house was ~300 and takes 3 weeks. The one a bit further was ~200$ and 1 week. I come to IBI and it is ONLY 33$ and 4 days wait. I also found out that the reeds are 6 dollars cheaper than amazon which is saying something. Really good place for instruments. read more

Took my badly damaged 1930's era Selmer Paris Clarinet to them and they did what I had been told elsewhere was the "impossible"... It has been WONDERFULLY restored and plays GREAT! I never imagined it would ever be in any sort of working condition but it is in even better shape then when I first received it from my Grandparents 45 years ago to start my musical experience. THANK YOU "IBI" for giving my Family back a wonderful Family Heirloom! read more

FANTASTIC! There very helpful and knowledgeable. They really are a great asset to the growing music programs in the Whittier/La Mirada area. read more

This is the ONLY place to go for any of your music/instrument needs!!! They are SO friendly, knowledgable & reasonable! They will tell you exactly what's needed on a repair and you can TRUST them. See them before going anywhere else. THEY ARE FANTASTIC. read more

Incredible music shop. I had the misfortune of damaging my trombone and required repairs to be done on my instrument. The good people at IBI did the job quickly and at a very reasonable price. Also, the man whom I had the pleasure of speaking with was very friendly and understanding. I am extremely fortunate to have found a music shop that delivers quality and has excellent customer service. read more

This was the first time I ever went to Imperial Band and I will be a forever customer! I took my daughter's trombone in to be repaired. The owner was very kind and helpful. He made the repairs and even rolled out the dings while I waited. He was reasonably priced. I will be back! Thank you IB for supporting kids playing instruments! read more

Jerry does some really fantastic work at this shop! I have taken at least 4 of my trumpets there for repair and I have been wowed every time. The rates for repair are very reasonable and he always gets the job done in a timely manner. read more

My daughter recently started a band class and we needed to find a music book and instrument. This store is somewhat very small compared to a big music shop like Sam Ash but the staff is so friendly and kind to explain about what you are looking for. She showed me a rental or buying choice with generous details. We rented a good conditioned flute with Jerry's help and he showed my daughter how to blow and practice. I really owe them a review. read more