I spent a really solid amount of money getting a new factory roof fitted to my van and my roof gutters strengthened by these guys.
The windscreen had to come out to do this.
The windscreen was refitted using the old windscreen rubbers that were obviously cracked and past their use by date. No sealant was used. The assumption was made that I would prefer to fit a leaky windshield back in after doing major work to my vehicle.
I was not consulted, given a choice or told of this.
Days after the job was finished rain poured in (yes poured - not dripped) through the centre top of the windscreen seal over the rear vision mirror and cascading through my dashboard.
The stereo and airconditioning/heating/ventilation system was destroyed by water.
The owner blamed the windscreen guy. He refused to take responsibility for his subcontracter or the end result.
Still there was no acknowledgement or responsibility taken by Impact that they had handed me back a vehicle that was not even waterproof because of the work they had done. I had no recourse.
The work was immediately prior to Christmas and a nice wet season. But now the workmanship has revealed some more of such quality.
It is now 4 years later and the paint that Impact body works applied to the factory supplied roof is coming off in sheets revealing bare metal below. There is rust coming through the seams where the metal was not cleaned and stabilised.
Everywhere else the van is absolutely fine.
It is only where these guys have touched it there are problems.
This guy is a motorcycle helmet airbrush artist who needed to make his business bigger so he started doing cars and he obviously lacks some of the expertise required in his workshop but far worse than that, he lacks the integrity to stand by the work that he has done. read more