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11 years ago
I spent a really solid amount of money getting a new factory roof fitted to my van and my roof gutters strengthened by these guys. The windscreen had to come out to do this. The windscreen was refitted using the old windscreen rubbers that were obviously cracked and past their use by date. No sealant was used. The assumption was made that I would prefer to fit a leaky windshield back in after doing major work to my vehicle. I was not consulted, given a choice or told of this. Days after the job was finished rain poured in (yes poured - not dripped) through the centre top of the windscreen seal over the rear vision mirror and cascading through my dashboard. The stereo and airconditioning/heating/ventilation system was destroyed by water. The owner blamed the windscreen guy. He refused to take responsibility for his subcontracter or the end result. Still there was no acknowledgement or responsibility taken by Impact that they had handed me back a vehicle that was not even waterproof because of the work they had done. I had no recourse. The work was immediately prior to Christmas and a nice wet season. But now the workmanship has revealed some more of such quality. It is now 4 years later and the paint that Impact body works applied to the factory supplied roof is coming off in sheets revealing bare metal below. There is rust coming through the seams where the metal was not cleaned and stabilised. Everywhere else the van is absolutely fine. It is only where these guys have touched it there are problems. This guy is a motorcycle helmet airbrush artist who needed to make his business bigger so he started doing cars and he obviously lacks some of the expertise required in his workshop but far worse than that, he lacks the integrity to stand by the work that he has done. read more
11 years ago
I have had two of my cars worked on by Adrian and the team at Impact over the years and couldn't be happier with the work performed. I was put onto Impact after seeing some of their work on friends cars. The workmanship has always been of a very high standard with no corners cut. The paintwork was blended and matched perfectly with no discolouration three years on. Body shops in the past have matched the paint but months later discolouration has occurred and I've had to have their work rectified. This hasn't been the case with Impact. I should also mention that Impact has also used high quality replacement parts in their repairs with Adrian able to source hard to procure ORIGINAL parts and keeping me abreast of progress on the car. Impact have always gone the extra mile with my cars and have been flexible with pickup and dropoff. I'm based on the Gold Coast but it's worth the drive for the service and high quality work. Andrew 1969 Alfa Romeo 1750 GT Veloce (Grigio Indaco) 1966 Giulia Super (Rosso Amaranto) read more
More info about Impact Panel Works
25 Lucy St
Moorooka Queensland 4105
Australia
Moorooka
Directions
(07) 3255 8000
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Does Impact Panel Works have free WiFi?
Yes, Impact Panel Works has free WiFi.
From the Business
History
Established in 2006.
Began the business as a general panel beater but now specialise in collision repair work for customers who have car insurance that has the choice of repairer option. They want the best job done and assured that genuine parts are used. We do collision repair work on classic cars. Custom paint work on hotrods is a specialty. Also, we do specialist accident repair on motorcycles.
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